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The Memo Is Dead Should We Still Teach Students How to Write One?

The Memo Is Dead Should We Still Teach Students How to Write One? . Amy Newman, ABC, New Orleans, October 2013. Resurrecting Assignments. Gasping for Air. Mourning the Demise. Resurrecting Assignments. Gasping for Air. Mourning the Demise. Gasping for Air.

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The Memo Is Dead Should We Still Teach Students How to Write One?

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  1. The Memo Is DeadShould We Still Teach Students How to Write One? Amy Newman, ABC, New Orleans, October 2013

  2. Resurrecting • Assignments Gasping for Air • Mourning the Demise

  3. Resurrecting • Assignments Gasping for Air • Mourning the Demise

  4. Gasping for Air

  5. Surveyed Managers Spend No Time Writing Memos Lennox, Newman, and Wolfe, ABC Europe 2012

  6. “Memo” Is the New Q-tip

  7. “Letters” Look a Lot Like Email

  8. Resurrecting • Assignments Gasping for Air • Mourning the Demise

  9. Will We Lose Learning Objectives?

  10. We need to spend more time teaching complex, multi-channel, audience-focused communication skills.

  11. New Communication Model Newman, Business Communication: In Person, In Print, Online, 9e

  12. Resurrecting • Assignments Gasping for Air • Mourning the Demise

  13. Breathing New Life into Assignments • Add surrounding communications • Switch audiences • Incorporate graphics • Change formats

  14. Add Surrounding Communications

  15. Switch Audiences

  16. Incorporate Graphics

  17. Incorporate Graphics: Example

  18. Change Formats

  19. References Andrew Beaujon, “Tim Armstrong Apologizes for Publicly Firing Abel Lenz,” Poynter, August 13, 2013, http://www.poynter.org/latest-news/mediawire/221096/tim-armstrong-apologizes-for-publicly-firing-abel-lenz, accessed August 14, 2013. Martin Dickman, Termination of Disability Annuities, United States Railroad Retirement Board, April 21, 2013, http://www.nytimes.com/2013/07/07/opinion/sunday/payback-on-the-lirr.html?nl=todaysheadlines&emc=edit_th_20130707&_r=1&, accessed August 6, 2013. Alison Doyle, “Resignation Email Letter Sample: Sample Letter of Resignation to Send by Email,”About.com, “Job Searching,” http://jobsearch.about.com/od/resignationletters/a/resignemail.htm, accessed August 13, 2013. Peter Kafka, “Tim Armstrong Apologizes for Publicly Firing Patch Employee,” All Things Digital, August 13, 2013, http://allthingsd.com/20130813/tim-armstrong-apologizes-for-publicly-firing-patch-employee/comment-page-1/, accessed August 14, 2013. Leslie Kaufman, “AOL Chief Apologizes Over Firing of Worker,” The New York Times, August 13, 2013, http://www.nytimes.com/2013/08/14/business/media/aols-armstrong-apologizes-to-staff-for-firing-of-employee.html?nl=todaysheadlines&emc=edit_th_20130814, accessed August 14, 2013. Cynthia King, “Introduction to the Rhetoric of Layoff Memos,” Business Communication Quarterly, September 2010, Vol. 73, No. 3, pp. 320 – 322. David Lennox, Amy Newman, Maria Wolfe, “How Business Leaders Communicate in 2012: Classroom Strategies for Teaching Current Practices," ABC Europe, Nijmegen, The Netherlands, May 2012.

  20. References (cont’d) “Yahoo! Email: No More Working from Home,” BizCom in the News, February 25, 2013, http://www.bizcominthenews.com/bizcom_in_the_news/2013/02/yahoo-memo-no-more-working-from-home.html, accessed August 13, 2013. Amy Newman, Business Communication: In Person, In Print, Online,9e, (Mason, OH: Cengage Learning, 2013). Amy Newman, “JPMorgan Chase Loses $2 Billion,” BizCom in the News, http://www.bizcominthenews.com/bizcom_in_the_news/2012/05/jp-morgan-chase-loses-more-than-2b.html, accessed August 13, 2013. Kara Swisher, “‘Physically Together’: Here’s the Internal Yahoo No-Work-From-Home Memo for Remote Workers and Maybe More,” All Things Digital, February 22, 2013, http://allthingsd.com/20130222/physically-together-heres-the-internal-yahoo-no-work-from-home-memo-which-extends-beyond-remote-workers/, accessed August 13, 2013. Jim Stevenson, Layoff Notice, SRI Homes, May 20, 2008 http://www.castanet.net/content/1211400840ice.jpg, accessed August 6, 2013. Phillip Stover, Budget Forecasting, Layoffs and Answers to Questions, San Diego Unified School District, March 5, 2011, http://bloximages.chicago2.vip.townnews.com/voiceofsandiego.org/content/tncms/assets/v3 /editorial/b/26/b26ae576-4a91-11e0-a317-001cc4c03286/4d77ecd634f78.pdf.pdf, accessed August 6, 2013. United States Senate, Permanent Subcommittee on Investigations, Committee on Homeland Security and Governmental Affairs, “Exhibits,” Hearing on JPMorgan Chase Whale Trades: A Case History of Derivatives Risks & Abuses, March 15, 2013, http://trendfollowing.com/whitepaper/jpm.pdf, pages 327 accessed August 13, 2013.

  21. Thank You! Amy Newman Cornell University amynewman@cornell.edu

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