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United States Office of Personnel Management. Report Tile. Getting to Know TMA. TRAINING & MANAGEMENT ASSISTANCE PROGRAM. Agenda. TMA Overview Contract Features and Benefits TMA Business Lines Six-Step Procurement Process Questions and Answers. TMA Mission.

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Report Tile

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  1. United States Office of Personnel Management Report Tile Getting to Know TMA TRAINING & MANAGEMENT ASSISTANCE PROGRAM

  2. Agenda • TMA Overview • Contract Features and Benefits • TMA Business Lines • Six-Step Procurement Process • Questions and Answers

  3. TMA Mission To provide Government agencies with customized training, learning, and human capital solutions that maximize individual, team, and enterprise performance.

  4. TMA: Who We Are • Established in 1982 as a reimbursable program in OPM • Contract vehicle for quick access to private-sector contractors with expertise in developing and implementing learning and human capital solutions • Current contract period is through 3/31/12 • Manage 550+ projects annually • Support 140+ government customers

  5. TMA: Who We Are (Continued) • Current HQ staff of 25, includes a Leadership Team, 14 Project Managers and 2 Ordering Officers • Regional staff includes 2 Project Managers and 1 Program Assistant in Philadelphia • 32 pre-qualified commercial partners • Senior Performance Consultant under contract • Realized Inter-Agency Agreement (IAA) funding for FY 2007 was approximately $195M

  6. New Interagency Agreement Funding Since 1995

  7. Contract Features and Benefits • Feature: Simplified Procurement Process • Benefit: “Speed-to-Mission” Results • Feature: Flexible Funding Arrangements • Benefit: Manage Large Projects over Multiple Fiscal Years • Feature: Experienced Project Managers • Benefit: Safeguard Government’s Interest • Feature: Pre-Qualified Contractors • Benefit: Public and Private Sector Best Practices

  8. Contract Features and Benefits (Continued) • Feature: Comprehensive Contract and Project Administration • Benefit: Paperwork Pain Relief • Feature: TMA Guarantee • Benefit: Total Satisfaction with Quality of Products and Services

  9. The TMA Guarantee • “We guarantee the performance of our commercial partners and stand behind the quality of our products.” • If a contractor is not performing well, your TMA • Project Manager will intervene immediately & • establish a plan to get back on track. • If a contractor does not improve in a reasonable • time, with your concurrence your TMA Project • Manager can move the project to another contractor • in days. • TMA has achieved a 99% deliverable acceptance rate since FY 2000.

  10. Recent Contract Enhancements • Ability to procure hardware, software, and licenses related to custom training or human capital solutions • Ability to implement custom training solutions of any kind • Ability to provide Training Program Management Office (PMO) support including course delivery, web-hosting, or production of instructional materials • Ability to provide Human Capital PMO support including program analysis, stakeholder coordination, program status reporting, capital asset planning, and management presentations

  11. TMA Lines of Business • TMA has two key lines of business in addition to the provision of consulting support on issues related to human capital management: • Customized Training and Learning Solutions • Strategic Human Capital Solutions

  12. Customized Training/Learning Solutions • e-Learning Applications • Section 508 Compliant • SCORM Conformant • Courseware Conversion • Knowledge Management Systems • Interactive Video Tele-training • Video • Wireless Solutions • Classroom Training Materials • Performance Support Tools • Blended Learning Curricula

  13. Customized Human Capital Solutions • Human Capital Management Planning • Workforce Planning & Restructuring • Performance Measurement & Evaluation • Process Improvement • Performance & Compensation Systems • Succession Management • Diversity Planning • HR Systems Development & Integration

  14. Competency Determination Job Analysis and Design Recruiting and Selection Individual,Team, &Enterprise Performance Knowledge Capture Entry and Orientation Succession Planning Formal Training Advanced Training Retention and QWL Performance Support Technologies Interventions Processes TMA Solutions Support Career-Long Employee Learning and Performance Improvement Processes

  15. TMA Learning and Human Capital Partners • Booz Allen Hamilton • C2 Technologies • Deloitte Consulting • General Dynamics • Human Technology • HumRRO • IBM • ICF International • Information Experts (8a) • Kadix Systems (8a) • Perot Systems Government Services • Serco • SI International • SRA International Numerous Other Teaming Partners

  16. Allen Corporation of America Carney Colleague-Consulting Computer Sciences Corporation Karta Technologies Performance Technologies International PerformTech PowerTrain Sigma Tech Techniques.org UNITECH Varner Miller (8a) Vertex Solutions Windwalker TMA Training (Only) Partners

  17. TMA Human Capital (Only) Partners • Center for Organizational Excellence • Federal Management Partners • Job Performance Systems • Personnel Decisions Research Institutes Numerous Other Teaming Partners

  18. TMA’s Six-Step Procurement Process 1. Develop a Statement of Work (SOO) 2. Complete an Inter-Agency Agreement (IAA) 3. Select a Contractor 4. Attend a Project Kick-Off Meeting 5. Review and Approve the Management Plan 6. Manage the Project

  19. Questions & Answers Training & Management Assistance Program Jenise Setian, Branch Chief (202) 606-5196 www.opm.gov/hrd/tma

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