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NS1000 V3.0 - Other features -

NS1000 V3.0 - Other features -. Rev1.1 08 Aug., 2013. Table of Contents. 1. Overview 2. Features 3. How to program. Chapter 1 Overview. 1. Overview. KX-NS1000 V3.0 also supports the following features. Integrated IP trace tool Full Call Log for Extension calls on PT

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NS1000 V3.0 - Other features -

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  1. NS1000 V3.0- Other features - Rev1.1 08 Aug., 2013

  2. Table of Contents 1. Overview 2. Features 3. How to program

  3. Chapter 1 Overview

  4. 1. Overview KX-NS1000 V3.0 also supports the following features. • Integrated IP trace tool • Full Call Log for Extension calls on PT • Own Extension Directory for each Tenant • P2P connection between IP-Trunk and IP-PT • T.38 support for Extension side • E-mail notification with TLS/SSL • Backup Master Mode / Isolated Mode indication on phone • Conference Group Call Enhancement • New Activation Key • Same Enhancement as TDE/NCP

  5. Chapter 2 Features

  6. 2. Features 2-1 Integrated IP trace tool For Easy trouble shooting, SIP and H323 trace will be visible by using Wireshark. Current NS1000, TDE series and NCP series provides binary trace data file saved in memory as PRTSIPC file for SIP information and PRTH323 file for H.323 information. So they can’t be readable besides our engineer. New Off-line Web MC will convert IP trace file to pcap file as wireshark file format.Then these information will be readable for everyone. You don’t need to visit site to get trace for initial investigation PRTSIPC_ cap.pcap PRTSIPC file PRTH323 file PRTH323 _cap.pcap Convert tool in NS1000Off-line Web MC Wireshark - Trace Data will be collected per system (not per slot/port) - 600 trace data are recorded (1500 bytes / 1trace data) - Trace Data format that is produced by NS different since V3. This means that trace data from V2 or V1 can’t be converted by this tool.

  7. 2. Features 2-2 Full Call Log for Extension calls on PT Especially big enterprise customer would like to log call from/to other EXT thus their office size is quite big. Ext call need to record into the outgoing call log same like CO call. • Outgoing call log • Target call : CO/Tie/Ext (Refer to the following condition) • The number of record : The number of record for each extension (1-100) • Display : Only dial (Name is not displayed) • Register for speed dial : Only CO call / TIE call HQ7-81 101 102 105 Outgoing Call Log -5000 records for PT per system *System Base setting (Entire One-look ) <Dial using Log>0/9-09876543217-80-101 105 102

  8. IP Network 2. Features 2-2 Full Call Log for Extension calls on PT Ext call need to record into the incoming call log same like CO call. • Incoming call log • Target call : CO/Tie/Ext • The number of record : The number for each extension (1-100) • The number for ICDG (1-100) • Display : Dial and name • Register for speed dial : Only CO call / TIE call Public Telephone Network HQ7-81 101 102 Number of Incoming Call Log -10,000 records for PTper system Branch7-80101 *System Base (Entire One-look ) 09-8765-4321 <Call back using Log>0/9-09876543217-80-101102

  9. 2. Features 2-3 Own EXT Directory for each Tenant To restrict for showing Extension Directory of other company under same PBX is required. (System Speed dial already has been restricted for other tenants at current version) <Before spec change> All extension number that is in the system is shown on extension directory. Adrian Alfred Amanda Angelica Bill VIEW EXIT PREV NEXT <After spec change> Extension number that belong to only own tenant is shown on extension directory. Adrian Alfred Charles Clinton Douglas VIEW EXIT PREV NEXT Amanda, Angelica and Bill is other Tenant member Note1) If tenant operator is not in same tenant then the operator will not be shown in Extension Directory. This situation is same for System operator. Note2) PS contact list does not support this function.

  10. 2. Features 2-4 P2P connection between IP-Trunk and IP-PT Supported P2P connection type 1) IP Extension – IP Extension (Already support from Ver.1) 2) SIP Trunk –IP Extension (New) ITSP Peer to Peer connection SIP signaling SIP/MGCP signaling

  11. 2. Features 2-4 P2P connection between IP-Trunk and IP-PT Available media type on P2P connection. *Only support T.38 FAX

  12. 2. Features 2-4 P2P connection between IP-Trunk and IP-PT Support IP-Trunk and IP telephone by P2P connection Following is combination table for P2P connection * Firmware upgrade is required for NT543/546/560.

  13. 2. Features 2-5 T.38 support for Extension side T.38 protocol is supported at Extension communication. Voice to T.38 media transition available. But noT.38 to Voice.

  14. 2. Features 2-6 E-mail notification with TLS Supported SMTP over TLS function Following table shows what type of TLS/SSL is for SMTP. E-mail accounts of MS-exchange and Hotmail can be used by this enhancement.

  15. 2. Features 2-7 Backup Master Mode / Isolated Mode indication on phone System Alarm Button EnhancementSystem Alarm Button can show status of either Backup Master Mode or Isolated Mode on the PT phones. • Condition) • Current mode (whether Backup Master Mode or Isolated Mode) can be indicated on LCD of the phone by pressing the key while Red ON. The key work as System Alarm key so if there is/are more error then showing those error by pressing the key again. • Backup Master Mode indication: • Phones under Backup Master and Slaves which are controlled by Backup Master. • Isolated Mode indication: • Phones under Isolated Slave unit. • Note) • NT and DT can assign System Alarm Key on their FF keys. • UT, UDT and TCA do not support this feature.

  16. 2. Features 2-8 Conference Group Call Enhancement Panasonic provides Conference Group Call solution as Panasonic solution lineup. You can offer suitable solution according to the customer’s requirements. Conference Bridge Solution - Scheduled Dial-out (Up to 96) CA Module Appliance Initiator Dial-out CA Module automatically calls participants at once according to the schedule. Functionality (Screen/Reporting flexibility, Agent tool) - Scheduled Meet-me conference (Up to 96) Participants access the conference with conference room No. and PIN No. CA Module Screen Meet-me Built-in function (V3.0 Enhancement) Participants - Up to 32 conference call - Initiator calls participants one by one in order. - Initiator calls a conference group. Initiator * By using CA (CA Pro, CA Operator Console, CA Supervisor), initiator can call up to 31 participants at oncefrom CA Screen. However, up to 8 parties can speak at same time as same as current (till Ver2) specification. Capacity (Participants)

  17. 2. Features 2-8 Conference Group Call Enhancement Built-in Conference Group Call Enhancement (V3.0 enhancement) Up to 32 parties can speak at same time in the conference group call. Note) CA does not support this function. In other word when CA initiates the conference group call, up to 8 parties can speak at same time as same as current (till Ver2) specification.

  18. 2. Features 2-9 New Activation Key • New Activation Key for new features. Centralized Activation Key Distributed Activation Key Note) Above features can be used as free trial for 60days after activate these AK in Activate Pre-Installed Activation Keys menu.

  19. Pre-installed 2. Features 2-9 New Activation Key • New Activation Key for IP phone capacity expansion type. Distributed Activation Key 30 50 100 300 640 IP phone capacity NSM005 Current AK NSM010 NSM030 NSM099 New AK NSX910 NSX930 NSX999

  20. 2. Features 2-10 Same Enhancement as TDE/NCP

  21. 2. Features 2-10 Same Enhancement as TDE/NCP

  22. Chapter 3 How to program

  23. 3. How to program 3-1 Integrated IP trace tool New Icon for pcap file converter Step 3 Click Open. pcap file will be created automatically as file name; “xxxxx_cap.pcap” Step 1 Click pcap Converter in Main Menu.. Open File screen will be displayed. - Trace Data will be collected per system (not per slot/port) - 600 trace data are recorded (1500 bytes / 1trace data) Step 2 Click Browse and choose trace file.

  24. 3. How to program 3-2 Full Call Log for Extension calls on PT Whether Extension call will be logged or not can be set at, <2. System- 9.System Option- Option7> Note: Each PT can set Number of Log information from 1 to 100 in <4.Extension-TAB.Option 7>

  25. 3. How to program 3-3 Own EXT Directory for each Tenant Whether showing own Tenant EXT only or showing all EXT in the System at EXT directly or not at, <6. Features – 5. Tenant>

  26. 3. How to program 3-4 P2P connection between IP-Trunk and IP-PT <2. System- 9.System Option- Option8> Specifies whether P2P connections are enabled between SIP trunks and IP extensions. Value RangeDisable, Enable (Default : Disable)

  27. 3. How to program 3-4 P2P connection between IP-Trunk and IP-PT <1. Configuration - 1.Slot- V-SIP GW - Main> Specifies whether P2P Group Number at each SIP trunk port, Value Range: 1-256

  28. 3. How to program 3-4 P2P connection between IP-Trunk and IP-PT <1. Configuration - 1.Slot- Site Property - Main> Enables the sending of hold music to an IP trunk during a P2P connection call between an IP extension and IP trunk. Value Range : Disable, Enable

  29. 3. How to program 3-5 T.38 support for Extension side T.38 protocol related parameters can be adjusted at , <1. Configuration - 1.Slot- V-SIP EXT – FAX/T.38>

  30. 3. How to program 3-6 E-mail notification with TLS Supported SMTP over TLS. When `SMTP for TLS` is Enable , the STARTTLS encryption method is used

  31. 3. How to program 3-7 Backup Master Mode / Isolated Mode indication on phone System Alarm Button EnhancementSystem Alarm Button can show status of either Backup Master Mode or Isolated Mode on the PT phones.

  32. 3. How to program 3-8 Conference Group Call Enhancement <2. System- 9.System Option- Option8> Specifies how many simultaneous speakers in same Group. Value Range: 8 Party , 32 Party

  33. Appendix

  34. Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V4.2 1) Incoming Call Log Improvement Additional 3 type of incoming log is supported. User can select either log those type of call into the call log or not. New Parameter: Select Logging Call History mode

  35. Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0 2) One Touch Busy Override by SCO Key User can barge in caller by pressing Busy S-CO Line Key and Dial `3` This function enable easy call transfer to the other party. This is good for residential user. New Parameter: Enable or Disable Busy override function 3) Verification code for SIP phone(NS Ver2.0 already supports this) Verified Code Entry can be done from SIP Phone. Following is operation is Verified code entry instruction

  36. Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0 4) SIP Trunk Enhancement 4-1) Support Rejecting SIP-T38 FAX call Can be set up either accept or reject T38 FAX Relay call. New Parameter: Reject/Accept T38 call 4-2) Remove Alphabet from Caller ID data When SIP Provider send Caller ID information with Alphabet, NS1000 V3 will automatically remove alphabet data. Note: No programming is required.

  37. Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0 4-3) Support Call Diversion Header for SIP Caller ID(CLIP Information) can be sent by using SIP Protocol/Diversion Header, when the call is diverted. New Parameter: Enable/Disable Diversion Header function for transfer call

  38. Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0 Telephone Networkincl Mobile Network 4-4) Support “Refer” for screened Transfer When Extension 101 transfer Subscriber A call to the Subscriber B, just use `Refer` function, then no sip channel will occupied after complete transfer SIP Provider Subscriber B Subscriber A Ext 101 New Parameter: Enable/Disable “Refer” function for Unscreened transfer call New Parameter: Enable/Disable “Refer” function for Screened transfer call

  39. Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0 5) Walking Extension Enhancement When Extension is Service out mode then the Extension set as DND as well. Set Service out by own extension. When display is locked, PIN entry is required for followings.- Personal Speed Dial- Incoming Call Log- Outgoing Call Log- and Listening to SVM Release Service out by other extension.

  40. Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0 6) CLIP when Transfer If UM or VM is used as centralized VM, extension user in remote office wants to see caller ID of caller instead of UM/VM extension number. Therefore “Send CLIP of CO caller” should be enabled. On the other hands, when extension user transfers CO call to cellular and if CO Caller CLIP “01-xxx-yyyy” is informed to telephone company “03”, some telephone company disconnects the call. Therefore “Send CLIP of CO caller” should be disabled.=> NS sends “CLIP of CO caller” always regardless setting, if call is transferred by UM/VM. TelephoneNetwork(01) TelephoneNetwork(03) MobileNetwork(080) 01-234-5678or03-333-4444 01-234-5678 080-888-7777 01-234-5678Always UM/VM Ext 201 Ext 10103-333-4444

  41. Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0 7) Incoming Call LCD Caller name or ID / DID name / CO line number is displayed on PT LCD. They can be switched by “Transfer” key or “INFO” soft key. If user presses the button by happen,this becomes cause of trouble, because last mode is displayed at first from next call. “My phone does not displays caller ID always…”=> NS does not save display mode, even after PT operation. - Display switch operation itself is kept. - Display mode can be assigned using PCMC. - “Automatic save after PT operation” is kept by PCMC system reserved bit. Default is new specification.

  42. Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0 8) Tenant Base ARS Tenant independent ARS table If ARS is enabled for tenant Each tenant assign 50 ARS tables each as follow Tenant 1 : ARS Leading Table 01-50 Tenant 2 : ARS Leading Table 51-100 : Tenant 20 : ARS leading Table 951-1000 Select ARS Table Tenant1: On for Local Access Operation (Table 0001 to 0050) Tenant2: On for Local Access Operation (Table 0051 to 0100) Tenant3: Same as System Setting (Table 0001 to 1000) Tenant4: Off (No ARS Table)

  43. Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V5.0 8) Tenant Base ARS Tenant independent ARS table If ARS is enabled for tenant Select ARS Table Tenant1: On for Local Access Operation (Table 0001 to 0050) Tenant2: On for Local Access Operation (Table 0051 to 0100) Tenant3: Same as System Setting (Table 0001 to 1000) Tenant4: Off (No ARS Table)

  44. Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V6.0 9) Trunk Group Access Order for Tenant When incoming call from TRG1 is for tenant 1, and incoming call from TRG2 is for tenant 2, tenant 1 uses TRG1 for outgoing call also and Tenant 2 uses for TRG2 for outgoing call also. But TRG2 should be allowed for Tenant 1 as 2nd priority of outgoing call, when all CO in TRG1 are occupied. And TRG1 should be allowed for Tenant 2 as 2nd priority of outgoing call, when all CO in TRG2 are occupied. Usually TRG 2 TRG 1 Tenant 1 Tenant 2 Tenant 1 TRG1 Occupied TRG2 Occupied Tenant 2

  45. Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V6.0 10) DSS key improvement for colleague Colleague can confirm caller information before pick upcall. By Ext102,following operation can be done1. Press DSS key for 101 during Ext 101 has incoming call (LED DSS turn LED)2. Ext 102 calls Ext 101, hears busy tone and LCD shows who is calling .3. Press DSS key again during busy tone to pick up the call. Mike Smith01-2345-6789 Ext101:Susan(Ringing) Ext102(Colleague)

  46. Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V6.0 11) DSS operation for Boss Boss can check Employee talking with whom by phone number before Listen-in or Busy Override. By Ext102,following operation can be done1. Press DSS key for 101 while Ext 101 is talking.2. Ext 102 calls Ext 101, hears busy tone and LCD shows who is taking to.3. Then Boss can Busy override / Listen-in (Call Monitor) / BSS / Call Back / MSW Mike Smith01-2345-6789 Ext101:Susan(Ringing) Ext102(Boss) Need to set `Enable` for this function Note: This improvement is available for DECT PS as well.

  47. IP Network Appendix Same Enhancement as TDE/NCP V4.2, 5.0 and 6.0 -Key Items- V6.0 12) Improvement for SIP / H.323 • SIP trunk is improved for type approval of SIP provider in Chile. • H.323 is improved to connect with PBX made by other maker. H.323

  48. END

  49. Modification 20130801-018 NS1000 V3.0 Other features_Rev1.0_01Aug2013.pptx - 1st Release 20130808-028 NS1000 V3.0 Other features_Rev1.1_08 Aug 2013.pptx - Add Conference feature Lineup P.16

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