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Head in the Clouds?

Head in the Clouds?. Ray Mead Director, PM-Partners group. Who are we?. Delivery. Consultancy. Training. Turnkey Project Delivery Project Resourcing Recruitment & Contracting Extended Workforce Outsourced PMO Project Assurance Remote Status Reporting Resource Management

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Head in the Clouds?

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  1. Head in the Clouds? Ray Mead Director, PM-Partners group

  2. Who are we? Delivery Consultancy Training • Turnkey Project Delivery • Project Resourcing • Recruitment & Contracting • Extended Workforce • Outsourced PMO • Project Assurance • Remote Status Reporting • Resource Management • Full Portfolio Governance • Assessments & Reviews • PM Competency • Project Healthchecks • Organisational Maturity • IT Service Management • Methodology Dvt • Portfolio Mgmt • Programme Mgmt • Project Mgmt • PMO Design & Deploy Tools & Technology • Online Surveys • Systems Integration • Project Server • Sharepoint • eLearning • Project Simulations

  3. “Industry expected to be worth $42bn by 2012” - IDC “Worldwide cloud services revenue in 2009 rose 21.3% to $56.3bn” - Gartner “Cloud revenue will reach $160bn in 2011” - Merrill Lynch

  4. “For the Cloud, we’re all in….About 75% of our folks are doing entirely cloud based or cloud inspired work – a year from now that will be 90%” Steve Ballmer, CEO Microsoft Larry Ellison, CEO Oracle "I have no idea what anyone is talking about, It's really just complete gibberish. What is it?...When is this idiocy going to stop?"

  5. What is Cloud Computing? “A style of computing where scalable and elastic IT-enabled capabilities are provided 'as a service' to external customers using Internet technologies.” - Gartner “An emerging IT development, deployment and delivery model, enabling real-time delivery of products, services and solutions over the Internet.” - IDC

  6. What is Cloud Computing? (cont.) • Shared Infrastructure, Information & Software • Internet-based • On-demand • Priced on Usage

  7. Why Cloud Computing?

  8. Global Investment Bank Asset Management Private Banking Investment Banking Capital Markets

  9. The Situation • Each Business Unit owning and maintaining its own hardware and infrastructure • Physical Capacity near limit at current datacentres • HW life expectancy has met full potential, many key components over three years old • Risk of Service Compromise • Many BUs unable to meet current demands or future growth

  10. Project Objectives: • Reduce Cost (OPEX, CAPEX) • Power Consumption, Maintenance and Support, Depreciation • Improve Service • Maintenance and Support • Faster commissioning times • Reduce Risk

  11. Server Virtualisation Application Application Application OS OS Operating System Virtual HW Virtual HW CPU RAM NW Disc Hardware Hardware CPU RAM Net work Disc CPU RAM NW Disc

  12. Project Deliverables • Server Virtualization • Physical Server Consolidation • Add Storage Capacity • Backup and Archive • Automation – Life Cycle Manager • Cross Site Communication and Replication • Data Centre Survey • Project Management

  13. Project Management • PM-Partners’ standard methodology adapted to client structure and processes. • Work Package driven • Adopted a mixture of PRINCE2, PMBoK, SCRUM and, eventually, ITIL • Strong leadership and structured communication

  14. Work Breakdown Structure Bank’s Data Centre Consolidation

  15. Time Quality Cost Scope HR Comms Proc’mt Risk Plan SCRUM

  16. Technical Scope – Detailed Design

  17. Service Definition & Alignment • Each IT service was defined as a Functional Area and broken into Components (e.g. SQL server, application server; web server). • Service Classes (Gold, Silver, and Bronze) were then defined and prioritised by availability, performance, scalability, and data protection, and aligned with each Component. • This revealed some significant service gaps and enabled us to create a full Service Catalogue in business terminology

  18. Challenges • Complex stakeholder environment • Differing priorities • Some unsupportive • Pressure to Execute • Under-purchased hardware • Complex vendor relationships • Business Change - Acquisition • No existing project culture or approach

  19. Internet Asset Management Result Private Banking Central IT Investment Banking Capital Markets

  20. Results • 309 Physical Systems down to 9 (+4 DR) • Server provisioning down from 4-8 days to 1 hour through browser based, self-service portal • 80% hardware reduction (incl power, cooling) • Service Catalogue defined and prioritised with ageed SLAs

  21. Benefits

  22. Future? • Organisational Maturity Assessment • Bespoke PM Framework spanning business & IT • Training Programme • Resource Management • Extended Workforce • Introduction of Programme & Portfolio Management • Non-critical systems to External Cloud

  23. Any Questions

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