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Implementing E-Advising at Hardin-Simmons University: Insights and Lessons Learned

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hallam
35 diapositives · 493 Views · Jul 17, 2014

This session presented by Kacey Higgins, Registrar at Hardin-Simmons University, explores the implementation of e-advising at the institution. With a focus on the university's goals, processes, and practical experiences, attendees will learn about the strengths and weaknesses of the system. Key aspects of student empowerment through autonomy, advisor training, and system functionalities will be discussed, alongside challenges faced and pitfalls to avoid. This session offers valuable insights for institutions considering similar transitions in advising practices.

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  1. E-Advising in colleague: panacea, pragmatism & pitfallsSession: M4.3 Implementation of colleague e-advising at hardin-simmons university Kacey Higgins Registrar

  2. Use Mobile Guidebook to Evaluate this Session Session: M4.3

  3. Agenda • Overview of Hardin-Simmons University Implementation • Process • Goals • Practicalities • Strengths and Weakness of the System • Wish we had known

  4. Hardin-Simmons University – Abilene, TX • Small, Private, Liberal-arts University • 1800 undergraduate students, 500 graduate and doctoral students • Model of Advising & Registration • Looking for an Online Tool to Guide Self-registration • Degree Audit Design • 108 Specifications of the Core Curriculum (a.k.a. Foundational Curriculum)

  5. Process • Ad-hoc Committee • Registrar • Director of Admissions • Assoc. VP for Academic Advising • Manager of Administrative System Support • Assoc. VP for Technology Services • 2 Faculty Advisors • Timeline

  6. Business Process Analysis • Advising – Model and Training – Essential to have partnership with advising to guide implementation • System- Overarching principles regarding standards, modifications, add-ons, data accuracy, etc. • Students - Services and Training • Student Holds – Review and rationale • Registration policies – Calendar (add, cancel, etc.), staggering, drop last class • Restrictions – prerequisites, level, major, rules • Billing – current processes, terms of agreement, finalization • Web Portal – what students are able to see and do online through self-service

  7. Goals • Students • Enable responsibility through autonomy • Increase ownership of degree requirements • Empower action-oriented decision-making • Advisors • Provide system-guided decision-making • Minimize faculty involvement and intervention • Separate advising and schedule building

  8. Practicalities • Staffing • Training • Challenge to provide intensive training of non-intuitive system – students and advisors • Ongoing training • Advising • Model • Unclear advising philosophy

  9. Decision points • Student vs. Advisor Planning • Advisor Approval required or not • Training

  10. advisor • Modify plan • View degree evaluation • Make notes – public and private • Email

  11. Student planning • Must have a degree plan • Students log-in through the student portal – HSU Central • Select Academic Planning

  12. Student registration • Same preferred sections list • Course planning • Registration • Search for section • Same registration process

  13. Degree Evaluation • Choose whether or not to include planned courses • Can run “what-if”

  14. Panacea (an answer or solution for all problems or difficulties) • Presents degree requirements for student planning and course selection • Students can register from planning worksheet • Email and comments capability (public and private) • Advisor release for registration either through approval of courses or by registration hold • Degree evaluation available online • Advisor can update student planning and add courses to worksheet not on plan

  15. Pragmatism (conduct that emphasizes practicality) • Does not replace advisor - Advisor needed to navigate program specifications, course selection, and class sections • Good supplemental system to online registration • Degree audit system must work for end user • Training must be done for non-intuitive system

  16. Pitfall (Trap or Danger for the unwary) • System does not employ fine-grain degree audit syntax in planning • Allows student to plan and register for class that does not fulfill requirement • Training needed for non-intuitive system • Non-optimal student experience (described as bulky, clunky, quirky) • Confusion about whether or not student is registered • Emails not stored

  17. Wish I had known • Enormity of re-writing degree plans for end-user • Syntax rules not applied in planning • System is not dynamic (cannot adjust/calculate requirements, i.e. electives) • Advising philosophy • Adoption by faculty and students – include students on planning committee • Discrepancies in advising practice – system engagement, expectations • What-if list of programs is alphabetized by program title (not program code). BA.ART vs Art (BA)

  18. Q & A • kacey.higgins@hsutx.edu

  19. Use Mobile Guidebook to Evaluate this Session Session: M4.3