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CLARK National Service Managers New Product Introduction Meeting. April 8-10, 2005. Agenda. FRIDAY Opening Comments TMX Overview IC Product Overview Parts Update TMX Troubleshooting Groups 1,2,3 (Training Room) Tier II Presentation Groups 4,5,6 (Show Room) Round Table Discussion
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CLARK National Service Managers New Product Introduction Meeting April 8-10, 2005
Agenda FRIDAY • Opening Comments • TMX Overview • IC Product Overview • Parts Update • TMX Troubleshooting • Groups 1,2,3 (Training Room) • Tier II Presentation • Groups 4,5,6 (Show Room) • Round Table Discussion • Dinner – Radisson • Reception – Spirits • Extended Discussions - Radisson
Agenda Saturday • TMX Presentation • Groups 4,5,6 (Training Room) • Tier II Presentations • Groups 1,2,3 (Show Room) • Truck Review – 6 Breakout Sessions • Travel to Parts Warehouse • Warehouse Tour • Aftermarket Programs • Dinner – Red Mile Racetrack
Agenda Sunday • Warranty • PartsPro • CLARK Intranet • Tires & Programs • Questions & Wrap-up
Chuck Moratz Vice President Truck Operations Clark Simpson I.C.Product Mgr. Sr Mark Dyster Electric Glen Wood Paula Clark Ken Phelps Steve Ketterer Tech Publications Product Manager, Sr. Order Entry Manager Traffic Supervisor Mod. Center Manager Mgr. Bruce Camenisch Electric Mike Hepler I.C. Product Engineering Jim Clark Manufacturing Engineer Janie Thompson Logistics Coor. Joe Swelnis Laura Leve Product Spt Mgr Service Pub. Analyst Planner Order Analyst Russ Davies Electric Product Service Mgr. Mike College Martha King Mike Michalski Orville Barron I.C. Product Service Mgr. Parts Service Writer Planner Order Analyst Steve Hyslop Mod. Technician I Material Handler Joel Williamson Electric Product Mgr., Sr. Open Planner Order Analyst Chris Pickett Judy Duncan Parts Support Tech Pubs Mod. Technician Tony Wood I.C. Product Spt Mgr. J. B. Eads Diane Black Product Engineering Mod Technician Electric Brian Woodford Advertising & Communications Specialist Brenda Harris Warranty Analyst Mark Walker Graphic Artist Mike Holland Facilities Mngr Jim Young Material Handler Mike Guerrero Inventory Control
Opening Comments Kevin Reardon Vice Chairman