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MEASUREMENT SYSTEMS: WHAT’S OUT THERE AND WHAT’S MISSING?

MEASUREMENT SYSTEMS: WHAT’S OUT THERE AND WHAT’S MISSING?. IALEP Conference – September 2009. Today’s Presentation:. PPSE Division at COPS Evolution of Performance Measurements What’s Happening in Your Organization?. PPSE Division at COPS. Program/Policy Support and Evaluation

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MEASUREMENT SYSTEMS: WHAT’S OUT THERE AND WHAT’S MISSING?

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  1. MEASUREMENT SYSTEMS: WHAT’S OUT THERE AND WHAT’S MISSING? IALEP Conference – September 2009

  2. Today’s Presentation: • PPSE Division at COPS • Evolution of Performance Measurements • What’s Happening in Your Organization?

  3. PPSE Division at COPS • Program/Policy Support and Evaluation - Management Areas • Promote innovative CP programs and practical research • Write and publish • Conduct research and partner with others to advance community-policing

  4. PPSE Division at COPS We want you!!!

  5. Evolution of Performance Measurements Is it working? Dilbert

  6. Evolution of Performance Measurements • Political Era (1840 to 1930) • Reform Era (1930 to 1970) • Community Policing and Problem-Solving Era (1970 to present)

  7. Evolution of Performance Measurements

  8. Evolution of Performance Measurements

  9. Evolution of Performance Measurements

  10. Evolution of Performance Measurements

  11. Evolution of Performance Measurements • Examples of Measurement Methods: - SARA - Strategic Plans - CompStat & variations - Score Cards - ICMA, UCR, NIBRS & other benchmarks - Sixth Sigma - Performance evaluations - Agency developed performance systems

  12. What’s Happening in Your Organization?

  13. Thank you Mora L. Fiedler COPS Office (202) 514-9036 Mora.Fiedler@usdoj.gov

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