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Directive on patients’ rights in cross-border healthcare

This directive outlines the rights and entitlements of patients seeking healthcare in another EU Member State, including reimbursement, quality standards, prior authorization, and access to information. It promotes cooperation between health systems and provides information on rare diseases and healthcare options.

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Directive on patients’ rights in cross-border healthcare

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  1. Directive on patients’ rights in cross-border healthcare DG SANCO Unit D2 Healthcare systems

  2. EU law on healthcare since early 1970s: social security Regulations • - Primarily co-ordination between systems • - Unplanned healthcare (EHIC) • - Possibility of referral to other EU Member State (MS) (E112 / S2) • - Prior authorisation system; authorisation of E112 / S2 can't be refused where "undue delay" applies • - Payment dealt with between health systems

  3. European Court of Justice jurisprudence 1997 - 2006 • - Healthcare is a service within the meaning of the EU Treaty • - If a patient is entitled to a treatment at home he or she is entitled to reimbursement for that treatment abroad • - Reimbursement is up to cost of that treatment in home system • - For some treatments (“hospital” care), health systems may require patient to seek “prior authorisation”

  4. Provisions of Directive 1: patient entitlements • - Patients have right of reimbursement when they receive healthcare in another EU MS • - Level of reimbursement up to cost of treatment at home • - Quality and safety standards / legislation of MS of treatment applies

  5. Provisions of Directive 2: prior authorisation • - Prior authorisation possible for a) overnight stay; b) highly specialised healthcare ("hospital care") • - Authorisation may be refused if no "undue delay" • - Authorisation processes must be reasonable, "properly reasoned"

  6. Provisions of Directive 3: National Contact Points • - Each MS must set up a National Contact Point (NCP) • - NCPs tell outgoing patients about: rights; entitlements; reimbursement; appeal processes • - NCPs tell incoming patients about: quality and safety standards and systems; complaints and redress procedure

  7. Provisions of Directive 4: prices, access, information, prescriptions • - Healthcare providers must provide information on: treatment options; quality and safety; prices; authorisation status; insurance / liability cover • - Patients should have access to care on basis of non- discrimination; providers must apply same scale of fees as for domestic patients • - Directive introduces cross-border prescriptions to help patients moving across borders

  8. Summary of rules post 25 Oct 2013 • - "Non-hospital care" in domestic basket of benefits: Directive without prior authorisation or apply for authorisation under Regulations • - "Hospital care" in basket of benefits: authorisation under Directive or Regulations (may be refused if no "undue delay") • - Care not in basket of benefits: referral under Regulations

  9. Provisions of Directive: rare diseases • - Prior authorisation: may seek specialist view • - Awareness-raising of EU-level diagnostic tools; possibilities for E112 / S2 referrals • - Political encouragement rather than legal obligation

  10. Co-operation between health systems • - Recognition of prescriptions • - European Reference Networks • - Health Technology Assessment • - eHealth

  11. Thank you! Further information: http://ec.europa.eu/health/cross_border_care/policy/index_en.htm

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