Vocabulary . Flat Rate:A charge or fee that does not change, but remains the same in all cases. Hailing:To stop or call out to something. For example; to "hail a taxi cab". A Receipt: Receiving a bill which marks what you have paid or a payment made. A Tip:An optional payment given in addition to payment made for a service given.
Do you know how to call for a taxi over the phone or ask the hotel staff to organize one for you? First things first… think about how you will begin your request:
Greetings“Hello” “Good morning” “Good afternoon” “Good evening” Telephoning for a taxi“May I have a taxi at…?” “Could you send a taxi to…?” “I’d like to order a taxi…” “Could I book a taxi…?” “I’d like a taxi immediately/as soon as possible please.”
Checking where the taxi is:Your taxi hasn’t turned up on time, so you need to find out why: “Hello, my name is Mr. Smith. I ordered a taxi for 8p.m. at XYZ Street. It’s 8:15 now. Could you check what has happened please?” “Can you make sure one arrives as soon as possible?”
In a hotel: You are staying at a hotel and would like to ask a hotel employee to organize a taxi for you. You ask the receptionist: “Could you organize a taxi for me for this evening please? I need to be picked up at 7p.m to go out for a business dinner.” “Could you book a taxi to take me to the train station tomorrow morning please? I need to be at the station at 8:30a.m. What time do you think should I leave?”
You ask the doorman/porter: “Excuse me, could you hail a taxi for me please?” “Excuse me, I need a taxi please.” “Excuse me, could you get a taxi for me please?” You would like to know in advance how much the taxi is likely to cost: “How much is the typical taxi fare to the airport/train station/city centreetc?”
In the taxi You need to tell the driver where you want to go: “Could you take me to ‘The Irish Pub’ on 123 XYZ Street please?” You need to tell the driver you are in a hurry:“I’m really in a hurry, so can you take the quickest route please?” You are not sure you are at the right address:“Are you sure this is 123 XYZ Street? I can’t see ‘The Irish Pub.”
You need to know how much to pay:“How much is the fare please?” “How much do I owe you?” You feel the service was good and you want to give the taxi driver a tip: “Keep the change.” Then, if the driver thanks you, you reply:“You’re welcome.”
Max got off the plane in Los Angeles and now needs a taxi to his hotel. He is unsure about where to go so he decided to go to the information stand inside the airport (terminal) for direction.Max: "Excuse me. Could you please tell me where I can get a taxi?"Customer Service Representative (CSR): You can exit the main floor and flag a taxi or you can push the "taxi call" button in the exit. However, there are usually taxis sitting out front waiting for customers, so you can easily get one there.Max: Thank you.CSR: You are welcome. If you are having trouble finding one you can come back here and I'll call a taxi for you.Max: Thanks again.Max exits the terminal and finds a taxi...Max: Could you take me to the Radisson Hotel, please? How long to you think it will take to get there?
Taxi driver: It's very close to the airport, so it should take about 5 minutes to get there.Max: That's perfect, because I had a really long flight.Taxi driver: Where are you travelling from?Max: Augusta, Maine.Taxi driver: Here we are. We have arrived.Max: Great! How much will that be?Taxi driver: Your fare is 6 dollars.Max: Here's a 10. Please, keep the change.Taxi driver: Thank you. Have a good stay!Max: Thank you.
Now your Turn!Use the phrases and dialog above as a guide to create your own dialog. You: Could you take me to...?Your partner: Sure! What's the address?You: What's the address?Your partner: The address is __________________.You: What's your flat rate?Your partner: The flat rate is ___________.You: Okay. Thank you.Your partner: ________________ (use the phrases above to continue the dialog or start a new dialog).