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Client:

Client: . Sewell Cadillac Contact: Bob Carpenter (President, GM) 7310 Lemmon Ave Dallas, TX 75209. Course:. EMIS 4395: Senior Design. Team :. Quinn Myers. Problem Background: THEN. Pioneer in offering Loaner Cars 1 Limitation Walk-ins welcomed, encouraged Success.

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Client:

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  1. Client: Sewell Cadillac Contact: Bob Carpenter (President, GM) 7310 Lemmon Ave Dallas, TX 75209 Course: EMIS 4395: Senior Design Team: Quinn Myers

  2. Problem Background: THEN • Pioneer in offering Loaner Cars • 1 Limitation • Walk-ins welcomed, encouraged • Success SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  3. Problem Background: NOW • Come one, come all • Loan Cars (LCs) in high demand SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  4. Problem • Stockouts often occur • Enterprise Supplement • Customers slow to return LCs • Customers unhappy with LC avail. • Current costs too high SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  5. Objectives • Provide tool: Loan Car Inventory Management • Suggest process alterations: • Timely Returns • Efficient Recycling SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  6. Single Loan Car Cycle Wash / Gas Loan Car Office Service Center Customer A Customer B SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  7. Loan Car Fleet Cycle 90 Day Cars 12 Month Cars Loan CarFleet Enterprise New Cars Used Cars SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  8. Data Received 1 SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  9. Data Received 1a SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  10. Data Received 1b SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  11. Data Received 2 SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  12. Tool 1: Scorecard SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  13. Tool 1a: Scorecard Assumptions SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  14. Tool 2: Simulation SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  15. Tool 2a: Demand SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  16. Tool 2a: Demand SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  17. Tool 2b: Returns SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  18. Tool 2b: Returns SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  19. Tool 2c: Rentals & Cost SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  20. Tool 2c: Rentals & Cost SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  21. Tool 3: Scorecard Results SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

  22. Client: Sewell Cadillac Contact: Bob Carpenter (President, GM) 7310 Lemmon Ave Dallas, TX 75209 Course: EMIS 4395: Senior Design Team: Quinn Myers

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