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Introduction to Large Scale Change

Introduction to Large Scale Change. Overview. What do we mean by ‘ large-scale change ’ (LSC)? Emerging model of LSC Hindsight: What is your experience of large-scale change? Insight and Foresight: How will you create large-scale change in your own work?. goodsquaredcic.gmail.com.

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Introduction to Large Scale Change

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  1. Introduction to Large Scale Change

  2. Overview • What do we mean by ‘large-scale change’ (LSC)? • Emerging model of LSC • Hindsight: What is your experience of large-scale change? • Insight and Foresight: How will you create large-scale change in your own work? goodsquaredcic.gmail.com

  3. The village and river metaphor Three dimensions of LSC What do we meanby large-scale change? goodsquaredcic.gmail.com

  4. Incremental v. large-scale change goodsquaredcic.gmail.com 05/11/2014

  5. Three Dimensions of LSC Pervasiveness Of change; does it affect whole or only portion of the system? Depth Of change vis a vis, current ways of thinking or doing Size Of system experiencing change; e.g. geography, numbers of people Refs: Mohrman A. et. al. Large-Scale Organizational Change. Jossey-Bass, 1989 and Levy A. Second-order planned change: definitions and conceptualizations. Org. Dynamics. Summer 1986, 15:5-20 goodsquaredcic.gmail.com

  6. Large Scale Change is not :- goodsquaredcic.gmail.com Changes in structures only – “Rearranging the deck chairs…” Changes in process only - Not sustainable Attempts to alter behaviours without really addressing structures and processes – Example: targets, exhortations, or training by themselves

  7. Do you have a vision for change that would make someone who fell asleep today and woke up five years from now remark “This is very different!”? Do you need to bring about co-ordinated changes in structures, processes and patterns of behaviour in order to make your change sustainable? Where does your effort fit on the three dimensions? What would be an even further stretch you could take in each of the three dimensions? Is your challenge an LSC effort? goodsquaredcic.gmail.com

  8. goodsquaredcic.gmail.com Table discussions • What Large Scale Changes have you been involved in? • What were they? • Were they large scale? • Did they involve the three dimensions?

  9. Literature on LSC Technological challenges dominate Social system challenges dominate Largely within organisational boundaries(e.g. culture change in a large, multi-national corporation, aftermath of merger) Mostly across organisational or ‘identity group’ boundaries(e.g. environmental, social or public health issues) LSC literature/evidence goodsquaredcic.gmail.com

  10. Movement towards a new vision Something better and fundamentally different from status quo Identification and communication of key themes People can get their heads around and will make a big difference Multiples of things (“lots of lots”) Mutually reinforcing change across multiple processes/subsystems Framing the issues in order to engage and mobilise the imagination, will, and energy of a large number of diverse stakeholders For distributed leadership and mass movement LSC in social systemsCommon themes in literature (1 of 2) goodsquaredcic.gmail.com

  11. Continually refreshing the story and attracting new, active supporters Emergent planning and design based on monitoring progress and adapting as you go Outcomes are impossible to predict at a detailed level Flexibility, adaptability, and engagement of others are key Transforming mindsets, leading to inherently sustainable change Maintaining and refreshing the leaders’ energy over the long-haul LSC in social systemsCommon themes in literature (2 of 2) goodsquaredcic.gmail.com

  12. Discuss in your groups about changes that you have been involved in:- Were they in technological or social systems? Were they managed under a traditional change model or an emergent one? Table Discussion goodsquaredcic.gmail.com

  13. LSC – Working Definition ‘Large-scale change (LSC) is the emergent process of moving a large collection of individuals, groups, and organisations toward a vision of a fundamentally new future state, by means of high-leverage key themes, distributed leadership, massive and active engagement of stakeholders, and mutually-reinforcing changes in multiple systems and processes, leading to such deep changes in attitudes, beliefs, and behaviours that sustainability becomes largely inherent’. goodsquaredcic.gmail.com

  14. Emerging Model of Large Scale Change Maybe later Living with results and consequences Identifying need for change Engaging/ connecting others Time delay Repeats many times in hard to predict ways Settling inPossible outcomes1. sustainable norm 2. plateau3. run out of energy After some time Framing/ reframing the issues Making pragmatic change in multiple processes Attracting further interest Version: 11 October 2008. Paul Plsek on behalf of the Academy for Large Scale Change. Based on preliminary literature review. goodsquaredcic.gmail.com

  15. Large-scale change is about… • Articulating a vision of something much better than status quo • Tapping into & mobilising the imagination, will, and energy of a large number of diverse stakeholders • Creating change in multiple processes and systems • Continually refreshing the story & attracting new, active supporters • Monitoring progress and adapting as you go goodsquaredcic.gmail.com

  16. Reflect on what you have just heard about LSC and relate it to your past experience in what you consider to be the largest change you have ever been part of What are your lessons learned about how to do, or not to do, large-scale change? How are these insights related to the theory of LSC that we have just reviewed? Hindsight Insight Foresight Table discussion - Reflecting on your experiences of LSC goodsquaredcic.gmail.com

  17. Lunch

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