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November 2011, Odense Kerry County Council

“ How to make our municipality visible, audible in the community and how to inspire citizen for co-creation?”. November 2011, Odense Kerry County Council. Summary of KCC seminar.

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November 2011, Odense Kerry County Council

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  1. “How to make our municipality visible, audible in the community and how to inspire citizen for co-creation?” November 2011, Odense Kerry County Council

  2. Summary of KCC seminar • Effective public and internal communications tools & strategies for dealing with severe weather using ICT and social media • Identify communication tools and practices • Share plans for improvements • Consider standardised conventions for twitter • Sharing live data in a timely fashion • Explore crowd-sourced approaches

  3. Case-study Winter 2010/11 (1) • Based around Winter 2010/2011 • Goal to get fast status updates to audience • Staff-Citizens-Media

  4. Challenge

  5. Case-study Winter 2010/11 (2) • Rural - Importance of SMS and Radio. • Need for work outside of business hours • Mobile apps facilitated this • Usage spiked during the winter period • Impact was wider than our own followers • Tweets - relevant, accurate, timely

  6. December Twitter Comparisons Kerry South Dublin

  7. Kerry Tweets in a Wordle

  8. Grit Bunker locations

  9. Salting routes

  10. Weather Station

  11. Recommendations 1 • Use Twitter, Mobile updates, SMS sub. • Co-operate with traditional media. • Create light-weight website/weather • Make use of GIS mapping & web cams.

  12. Recommendations 2 • Control number & timing of messages. • Develop policies for info gathering/dist • SMS updates/alerts – Gateway • Standardise tagging and co-colloborate #whatthefluich

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