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Barker Chapter 1

Barker Chapter 1. Louisa Caran. The Default Manual Characteristics. Schema of the Default User. What characteristics I saw when constructing documents for students to follow were: Wants to save time (dislike meetings) Eliminate busy work Connect work to real life

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Barker Chapter 1

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  1. Barker Chapter 1 Louisa Caran

  2. The Default Manual Characteristics Schema of the Default User

  3. What characteristics I saw when constructing documents for students to follow were: • Wants to save time (dislike meetings) • Eliminate busy work • Connect work to real life • Create simple rather than complex instructions This links to page 11 Default User

  4. Computer activity demands ACTIONS And OPERATIONS Task and Conceptually Oriented

  5. Software usage success is reliant on documentation and potential sharing of information. Collaborative process allows users to interact with other users http://www.ntlug.org/ Example of a User Community Figure 1.7

  6. The Process of Software Documentation requires analysis of users in the actual work environment Look at Usability Process

  7. Figure 1.8 The Usability Process PLANNING STAGES DEVELOPMENT STAGES EVALUATION STAGES Page 23

  8. Effective Listening and responding skills are needed to effectively review and assess the overall value of documents http://www.youtube.com/watch?v=ruBUSZ2ctyw Communication Tasks

  9. Cognitive Schema refers to metal models of people, things, organizations. These modes guide perception. Knowing a users schemata is important to understand processes users employ when they approach work. I redesigned a study skills course from the ground up. It was crucial to understand my users (students) who would take the course. I knew their schemata(s) and this helped design outcome and assessments to manage and maintain the curriculum. Can you name some schema your users form?

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