EMERGENCY MANAGEMENT, BUSINESS CONTINUITY, AND HOMELAND SECURITY: PUBLIC AND PRIVATE SECTOR PROFESSIONS

1. EMERGENCY MANAGEMENT, BUSINESS CONTINUITY, AND HOMELAND SECURITY: PUBLIC AND PRIVATE SECTOR PROFESSIONS Kay C. Goss, CEM® Electronic Data Systems Corporation FEMA HIGHER EDUCATION CONFERENCE JUNE 8, 2004

2. Public and private sector universes have shifted • A new emergency management for the new millennium • A new business continuity for the new millennium • An emerging homeland security for the new millennium • Traditional professions and disciplines provide the foundation

3. All hazards and holistic security • Security has become more important than ever. • Most private sector companies have some continuity and contingency plans in place, as do all agencies. • Risk management is in place in public and private sectors • Intelligence sharing is being planned

4. Importance of Private Sector Effort • 43 percent of businesses suffering a disaster never recover sufficiently to reopen • Of those that do reopen, only 29 percent are still operating in two years • 93 percent that lost their IT are for more than nine days had filed for bankruptcy in one year; 50 percent, immediately • WTC bombing in 1993: 350 businesses; 150 never reopened anywhere

5. Private Sector Rules and Regs • Sarbanes Oxley • Rule 446, approved by NYSE Board on August 1, 2002, requiring members and member organizations to develop, maintain, review, and update business continuity, and contingency plans that establish procedures to be followed in emergencies

6. Three Common Integral Concepts and Approaches:Public and Private Sectors • Protection – emergency management, law enforcement, planning, law and policy, preparedness, mitigation, fire service • Detection – law enforcement, technology, crisis management, military, hazardous materials • Reaction – response and recovery, judicial system, mental health, social issues,

7. Global dimensions • We used to say, “All disasters are local.” • Now geography is increasingly important • Global economy • Global terror • Global village - GDIN • Border security and transportation issues • World superpower/leadership • International organizations

8. Partnership Preacher • Now, it is our greatest opportunity. Let’s try to honor those who suffered such enormous losses on 091101 by vigorously moving forward to strengthen our readiness capabilities. • Build the profession • Build the nation’s preparedness, economy, and security • Build a stronger international network and emergency managers and business continuity professionals.

9. Core Competencies • For emergency management • For business continuity • For homeland security • We need lots of miracle workers who have mastered many academic disciplines – Wayne Blanchard’s white paper • Synergy • Partnership • Strength in numbers • Weak links in the chain • No room for turf protection or battles

10. National Incident Management System • Incident Command System • To be or not to be • Origin • Evolution • Choices • New National Response Plan • Federal Response Plan • State and Local Response Plans

11. NFPA 1600 • CAR – state, local, and tribal • Standards for public and private emergency plans and operations • EMAP • Last month, recommended by ANSI to be the new national preparedness standard for the 9/11 Commission • 13 benchmarks • Laws and Authorities • Hazard Identification and Risk Assessment • Hazard Management • Resource Management

12. Common Standards Continued • 5. Planning • 6. Direction, Command, Control and Coordination • 7. Communications and Warning • 8. Operations and Procedures • 9. Logistics and Facilities • 10. Training • 11. Exercises • 12. Public Education and Information • 13. Finance and Administration

13. The Foundation • Back to the Basics • Planning • Training • Exercises • Communication and Information Sharing • Partnerships built on trust take time and effort • Inventories/Mutual Aid Agreements • Redundant sites and contingencies • Standby contracts • Systems monitoring

14. The Cornerstone • Mitigation • Prevention • Building codes • Fire codes • Security measures • Cyber security • encryption/PKI • Physical security • Zoning ordinances • Insurance

15. Ready for Prime Time • Response time is high profile • Risk-based decision making • Full communications with clients, employees, constituents, elected officials, through internet, television, radio, phone, email, snail mail, in person, all means necessary • Effective professional operations • Search and Rescue • Family and survivor services • Emergency medical services • Law enforcement • Incident Command and the new NIMS System

16. Recovery • Now, during restoration efforts, we find out if our preparedness, mitigation, and response have worked. • Covers all areas, physical, business, cyber, and personal • Donations management • Engineering – systems, civil, mechanical, electrical • Construction • Architecture • Lessons learned • Mitigation

17. They lived happily ever after. • Strong partnerships • Strong profession • Excellent communication • Regular information sharing • New techniques • New empowering technologies • New levels of readiness • Always remember; always be ready!!! • Winston Churchill: “This is not the end, . . ..”

18. Contact Information • KAY C. GOSS, CEM® • Senior Advisor for Homeland Security, Business Continuity and Emergency Manager at EDS • Kay.goss@eds.com • 703-736-4052 EDS Office • 703-568-5782 car phone • Office Address: 13600 EDS Drive • Herndon, Virginia 20171