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A Field Guide for Improving Processes in Small Settings

A Field Guide for Improving Processes in Small Settings. Software Engineering Institute Carnegie Mellon University Pittsburgh, PA 15213 SuZ Garcia, Software Engineering Institute SEPG North America 2008. The Small Settings Challenge - How to Improve?.

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A Field Guide for Improving Processes in Small Settings

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  1. A Field Guide for Improving Processes in Small Settings Software Engineering Institute Carnegie Mellon University Pittsburgh, PA 15213 SuZ Garcia, Software Engineering Institute SEPG North America 2008

  2. The Small Settings Challenge - How to Improve?

  3. Lineage / Timeline of Small Settings Work at SEI

  4. Improving Processes in Small Settings (IPSS) • Teamed with

  5. The IPSS Field Guide • How-to guidance for establishing and sustaining process improvement; independent of the process model or standard used

  6. What’s Needed for Model-Based PI? Understanding of problems Understanding and ability to execute solutions Already lots of work in this area How to build and sustain an improvement effort How to best use the model (of your choice) to guide improvement Scenarios IPSS Field Guide

  7. Components of The IPSS Field Guide Process Competencies Scenarios of Performance Needs

  8. Scenarios of Performance Needs …

  9. Building &SustainingSponsorship& Ownership IPSSField Guide Developing& Sustaininga PIInfrastructure Developing& MeasuringRealisticGoals Defining/DescribingProcesses Competencies of Process Improvement DeterminingImprovementProgress DeployingNew orImproved Processes Foundational competency Implementation competency

  10. Competency Typical EntranceCriteria Typical Steps Progress Measures . . . Architecture of the Competencies Activity Activity Activity Task Task Task

  11. Task Template Details T4.5.1 Developing definitions of local processes-in-use Purpose of Task Considerations Before You Begin Typical Goals of an Organization Performing the Task Typical Inputs/Entrance Criteria Typical Roles Involved Typical Steps to Accomplish Purpose Possible Techniques to Support the Task Typical Expected Outcomes Typical Exit Criteria Typical Progress Measures Typical Success Measures Typical Critical Success Factors Useful References Example Artifacts from Performing this Task Applicability Differences between Small Businesses, Small Organizational Units, and Small Projects Related Topics in IPSS Competencies

  12. IPSS Field Guide: A Two-Phase Plan • Phase 1: Building a Prototype of the Field Guide

  13. IPSS Field Guide: A Two-Phase Plan Completion of content with contributions from community members from around the world • Phase 2:

  14. Our Goal – To Help Tame the Dragon for Small Settings

  15. For More Information SuZ Garcia smg@sei.cmu.edu Caroline Graettinger cpg@sei.cmu.edu Chris Carmody carmodyc@upmc.edu (IPSS Project Sponsor) Lynn Penn mary.lynn.penn@lmco.com (IPSS Project Sponsor) Bill Peterson wcp@sei.cmu.edu (IPSS Project Sponsor)

  16. How to Get Involved Affiliates: Work at various stages over the lifecycle of the project, depending on availability and schedules Contact customer-relations@sei.cmu.edu, and see www.sei.cmu.edu/collaborating/affiliates Sponsors: For organizations interested in accelerating the development of this guidance Contact customer-relations@sei.cmu.edu Surveys: Tell us how the IPSS Field Guide can serve the needs of your organization Complete our survey at www.sei.cmu.edu/iprc/ipss.html

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