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Strategy Briefing

Strategy Briefing . David Murray Chief Executive Officer 29 July 2003. www.commbank.com.au. Disclaimer.

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Strategy Briefing

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  1. Strategy Briefing David Murray Chief Executive Officer 29 July 2003 www.commbank.com.au

  2. Disclaimer The material that follows is a presentation of general background information about the Bank’s activities current at the date of the presentation 29 July 2003. It is information given in summary form and does not purport to be complete. It is not intended to be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice when deciding if an investment is appropriate.

  3. Speaker’s Notes • Speaker’s notes for these presentations are attached below each slide. • To access them, you may need to save the slides in PowerPoint and view/print in “notes view.”

  4. Agenda for today’s briefing

  5. Wealth Management • Value of Colonial merger • Service excellence • Success factors in wealth management • CBA’s superior position in wealth management AV: Life & Funds

  6. Value of Colonial merger • Cost of acquisition 9.1 • Pre merger market capitalisation 5.9 • Market premium 3.2 • Value of banking synergies @ P/E x13.5 3.9 @ P/E x16 4.7 • Colonial increment in appraisal value 1.2 Amounts in $ billion

  7. Service excellence Customer Service through Engaged People supported by Simple Processes

  8. Success factors in wealth management • Ability to bundle with an extensive product offering • Distribution • Brand • Sales model and capability • Organisational alignment • Cost effective delivery

  9. CBA’s superior position in wealth management • Broad product offering with choice of bundled offer • Deep distribution capability with strong relationships • Strong brand and customer service ratings • End to end presence in value chain provides flexibility • Co-operation and mutual accountability across key business units

  10. Strategy Briefing David Murray Chief Executive Officer 29 July 2003 www.commbank.com.au

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