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What is Cloud Computing? ( Faster Benefits, Lower Cost, and Less Risk )

What is Cloud Computing? ( Faster Benefits, Lower Cost, and Less Risk ). Doug Gilkey Regional Director, QAD. Cloud computing is Internet ("cloud") based development and use of computer technology ("computing")….

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What is Cloud Computing? ( Faster Benefits, Lower Cost, and Less Risk )

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  1. What is Cloud Computing? (Faster Benefits, Lower Cost, and Less Risk) Doug Gilkey Regional Director, QAD

  2. Cloud computing is Internet ("cloud") based development and use of computer technology ("computing")…. • Typical Cloud computing providers deliver common business applications online which are accessed from a web browser, while the software and data are stored on servers.

  3. Who is in the Cloud?

  4. Everyone!!

  5. Me!

  6. You?

  7. Supplier Portal • Inventory • eKanban • Supply • Demand

  8. Enterprise Applications 2010 • Finance • Manufacturing • Supply Chain • Usability • Reporting

  9. QAD On Demand Services c c c c c c Application Lifecycle Management Easy On Boarding EnhancedServices Service Delivery Management Software Management Systems Management Help Desk Support

  10. QAD On Demand Service Optional Service Default Service

  11. QAD Service Delivery Management • Single Point of Contact for performance, quality and escalations • Strategy Planning • Global Resource Team • Service Level Reporting and Reviews • Budget Reviews c Service Delivery Management z c c c c 14

  12. QAD Help Desk Support c • User Assistance – Level 1, 2 and 3 • Online Issue Management System • 24 x 7 Support • Local language support Help Desk Support z c c c 15

  13. Global CoverageQAD Support Centers – Local Presence, Global Reach United Kingdom Brierley Hill The Netherlands Schiphol Rijk United States Illinois Poland Wroclaw Korea Seoul United States California Belgium Antwerp Japan Tokyo Thailand Bangkok United States New Jersey Italy Milan United States Georgia Spain Barcelona China Shanghai Mexico Mexico City India Mumbai Hong Kong Brazil Sao Paulo Australia Sydney South Africa Durban 16

  14. QAD Software Management c • User Administration • Database Administration • Output Management • Version Control • Access to new product features Software Management z c c c c 17

  15. Web-enabled customer support

  16. c QAD Systems Management • Data Center / Infrastructure • Application & Systems Monitoring • Server/OS/Network/Storage Management • Redundant Architecture c Systems Management z c c c 19

  17. c Easy On Boarding c • Application Installation and Set Up • Rapid migration & implementation • Predefined model designed for your business • Online training Easy On Boarding z c c c

  18. QAD Enhanced Services c • Customizations • Integrations, Interfaces & Reports • Core Model Design and Support • Functional Training / Consulting Enhanced Services z c c c c

  19. Step 1 Step 2 Step 3 Step 4 Upgrade Assessment / Vision Transition Hosting Upgrade of Existing Version QAD On Demand Upgrade SOW Go Live On Demand Agreement

  20. Benefits of Cloud Computing • Lower Operational Costs • Faster Development Times • Maximum Benefit of Internal Resources • Access to Limitless Computing Power

  21. Cloud computing is Internet ("cloud") based development and use of computer technology ("computing")…. • Typical Cloud computing providers deliver common business applications online which are accessed from a web browser, while the software and data are stored on servers.

  22. Benefits of Cloud Computing • Lower Operational Costs • Faster Development Times • Maximum Benefit of Internal Resources • Access to Limitless Computing Power

  23. QAD Success Stories in the Cloud www.comerholdings.com Southfield, MI QAD OD sites – 1 Berne, IN 25 QAD users Implemented Solutions: Rapid Divestiture (1 month) Lack of Internal Resources Risk Mitigation Competition: Oracle eBusiness www.dana.com Maumee, OH QAD OD sites – 6 Mexico City Querétaro 425 QAD Users Business Drivers: Outsourcing Upgrade QAD Version Customization Reduction User Count Flexibility Risk Mitigation Competition: EDS Oracle eBusiness www.theratronics.ca Ottawa, Ontario QAD OD sites – 1 Ottawa, Ontario 96 QAD Users Business Drivers: Rapid Implementation Outsourcing Lack of Internal Resources Rapid Divestiture (6 Month) Risk Mitigation Competition: Oracle eBusiness www.takata.com Tokyo, Japan QAD OD sites – 3 China India Thailand 90 QAD users Business Drivers: Rapid Implementation Outsourcing Lack of Internal Resources Risk Mitigation Competition: SAP

  24. More Information… Doug Gilkey Sales Director, North America dlg@qad.com 720-381-6913 (office)

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