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ARIES – AGRESSO supporting DFID’s Business

ARIES – AGRESSO supporting DFID’s Business. Ronnie Erskine Deputy Director, Finance and Performance. What I want to cover today. What DFID does - the context ARIES The Vision What went well…...and not so well Tips on avoiding the ‘Bad & the Ugly’ Future challenges.

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ARIES – AGRESSO supporting DFID’s Business

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  1. ARIES – AGRESSO supporting DFID’s Business Ronnie Erskine Deputy Director, Finance and Performance

  2. What I want to cover today • What DFID does - the context • ARIES • The Vision • What went well…...and not so well • Tips on avoiding the ‘Bad & the Ugly’ • Future challenges

  3. WHAT DFID DOES AND WHERE IT OPERATES

  4. ARIES…the Vision…One Version of the Truth • Improve management information • Reallocate staff resources to the front line • Standardise finance and procurement working practices • Reduce the number of IT systems supporting business processes • Improve integration with other DFID systems.

  5. ARIES Project Timeline Idea to replace old MIS coding Rollout Implementation kick-off ARIES Wave 2 Procurement started Pilot Go-Live

  6. What went well? • Design authority groups • Implementation timetable • Countdown process • Floorwalker support • Communications

  7. What went well? • Seconded full time in-house staff • Partner relationship with supplier • PRINCE2 approach • Risk and issues management • No major downtime or crashes

  8. What could have gone better • Buy-in from every part of the business • Communications – you can never have enough • Benefits realisation • Business users articulating what they need • Knowledge transfer from consultants

  9. More Lessons • Ensure sufficient time and resource for system testing • Consider all the implications from systems coexistence • Build inhouse technical and training expertise

  10. Tips on how to avoid….the bad and the ugly • Don’t customise too much • Invest in your specification • Know your business model • Track your benefits • Don’t be risk averse

  11. Tips on how to avoid….the bad and the ugly • Have a vision • Don’t over-rely on key individuals • Consider data transfer issues • No system changes after rollout starts • Document your processes

  12. Don’t underestimate change management • Significant change in office and departmental operations • Culture change • Plan and manage the overall change process

  13. In Summary • ERP an essential tool to position DFID well to meet future budget challenges • Work has to be done to ensure we achieve all the intended benefits • Long term partnership

  14. But challenges remain Business functionality improvements • Reporting – easier MI • Process improvements • Evaluation & monitoring • Useability • HR system integration???

  15. Questions

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