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This guide outlines essential strategies for effective cost containment in outcome management, emphasizing the role of Registered Nurses and Social Workers. Key practices include ensuring correct inpatient orders, preventing social admissions, and timely discharge planning. It highlights the importance of avoiding delays, involving social work services early, and using business rounds to enhance communication and collaboration among healthcare teams. By diligently following these protocols, healthcare providers can improve patient satisfaction and ensure efficient resource utilization while adhering to compliance standards.
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Outcome Management • Karen Niner RN BSN • Manager Outcome Management department
Cost Containment • Residents and MD’s • Pay attention to correct inpatient orders • “Admit as Observation” • “Admit as Inpatient” • NO SOCIAL ADMISSIONS ALLOWED! • “D/C if OK w/ PT/OT” only works if going home—Not needed for ECF. • Watch for Avoidable Delays. • Write discharge orders 24hrs prior to planned D/C. • Involve social work services early. • Move to correct level of care when criteria changes. • Business rounds helpful. • Need D/C orders early Friday for W/E DC’s to precert before the W/E
Outcome Management Consists of Bachelor’s prepared Registered Nurses called “Resource Utilization Coordinators” (RUC’s)
Outcome Management Licensed Social Workers and Social Work Assistants
RUC’s role REVIEW CHARTS: Appropriate Inpatient orders (OBV vs IA) Appropriate use of resources Monitor and report Avoidable Delays (AVD’s) Report to SW/SWA any potential discharge needs Monitor Readmissions
Collaborate with Licensed Social Workers and Social Work Assistants: Screening and Assessments for D/C needs Discharge Planning Crisis Intervention D/C Resource Experts
Hospital Acquired Conditions • Complete the History and Physicals • Remember to document what is present on admission: • UTI • Skin breakdown • pneumonia • Etc.
Patient Communication • Patient Satisfaction relies on good communication between you and: • the patient & their families • the patient’s nurse • OTM • GOOD PATIENT CARE BEGINS WITH YOU!
ATTENTION TO ALL PHYSICIANS!!!! • ADMIT ORDERS & MEDICARE COMPLIANCE • Admission Ordersneed to be specific forSTATUS of INPATIENT or OBSERVATION • Appropriate Status Order: “ADMIT AS INPATIENT” • “ADMIT AS OBSERVATION” • Inappropriate Status Order: • “ADMIT TO floor________” • “ADMIT TO Dr. ____________”