1 / 14

GBEM School for Academic Educators

GBEM School for Academic Educators. Team C Elena Marcum Gary Bowling COM-520 June 21, 2014 Ernest Gil. Overview. Organizational Communication Problem Solving Through Organizational Communication Business Issues Managing Business Relationships. Five Important Communication Criteria.

hogan
Télécharger la présentation

GBEM School for Academic Educators

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. GBEM School for Academic Educators Team C Elena Marcum Gary Bowling COM-520 June 21, 2014 Ernest Gil

  2. Overview • Organizational Communication • Problem SolvingThrough Organizational • Communication • Business Issues • Managing Business Relationships

  3. Five Important Communication Criteria • Definition Organizational Communication • Listening • Speaking • Preparation • Honesty • Empathy

  4. Organizational Communication • Barriers • Technology • Ethical Dilemmas • Importance

  5. Problem Solving & Organizational Communication • Role of Effective Communication: -- Helps Eliminate Conflict -- Helps Promote Cooperation • Culture Considerations -- Understanding differences; ethnocentrism -- Frame of Reference -- Empathy

  6. Problem Solving & Organizational Communication • Perceptions and Clear Communication -- Minimize Emotion-laden Words -- Clear, Honest, Unambiguous -- Minimize/Eliminate Hidden Meanings

  7. Addressing Business Issues Through Organizational Communication • Goals and Objectives • Success Indicators • Allocation of Resources

  8. Addressing Business Issues Through Organizational Communication • Accountability • Perception of Power or Hierarchy

  9. Managing Business Relationships Through Effective Communications • Speeches • Conversations • Relationship Building

  10. Managing Business Relationships Through Effective Communications • Creating Acquaintance/Familiarity/Trust • Vehicles for Communication Exchange • Identifying Right Channels/Times/Audiences

  11. Conclusion • Organizational Communication • Problem Solving Through Organizational • Communication • Business Issues • Managing Business Relationships

  12. Questions

  13. Annotated Bibliography • Berger, B. K. (2008, November 17). Employee/Organizational Communications. Retrieved from http://www.instituteforpr.org/topics/employee-organizational-communications • Chao, C. (2013). Empathy in Language Learning and Its Inspiration to the Development of Intercultural Communicative Competence. Theory & Practice In Language Studies, 3(12), 2267-2273. doi:10.4304/tpls.3.12.2267-2273 • Grognet, A., Van Duzer, C., & Spring Inst. for International Studies, D. O. (2002). Listening Skills in the Workplace. • Hermsen, G. (2012, October 21). Criteria for Effective Organizational Communication. Retrieved from http://www.ghmersenbsm304.blogspot.com • Holt, M. (2014). Effective Communication Methods in an Organization. Retrieved from http://www.smallbusiness.chron.com • McNamara, C. (2014). Problem Solving and Decision Making (Solving Problems and Making Decisions). Retrieved from http://www.managementthehelp.org/personalproductivity/problem-solving.htm • Morley, M. (2014). What are the Major Ethical Issues Business People Face? Retrieved from http://www.smallbusiness.chron.com

  14. Annotated Bibliography • Sarachek, B. (1964). An Honest Appraisal of Honesty in Communication Journal Of Business Communication, 2(1), 11-17. • Timothy, C. (2014). The route to success. Training Journal, 33-36. • Williams, L. (2009). MOVING FORWARD: ENGAGE WITH YOUR AUDIENCE. • Accountancy Age, 23.

More Related