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Knowledge Management

Knowledge Management. Kristin Eberle Monica Hampton Carmen Velasquez. Knowledge Management. A way to manage all of the knowledge that an organization possesses. Accomplished through D igital A sset M anagement (DAM). The art of archiving. Benefits of (DAM).

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Knowledge Management

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  1. KnowledgeManagement Kristin Eberle Monica Hampton Carmen Velasquez

  2. Knowledge Management • A way to manage all of the knowledge that an organization possesses. • Accomplished through Digital Asset Management (DAM). The art of archiving

  3. Benefits of (DAM) ROI on DAM is between 8-14:1. • Labor reduction - no redundancy. • Reuse of existing assets from previous projects. • Faster turnaround time. • Workflow efficiency.

  4. Digital Library A way to store and retrieve knowledge via online networks. Electronic repository for: • Textual and numeric data • Scanned images and graphics • Audio & video recordings

  5. Digital Library Who uses a digital library? • Companies; e.g., HP, Nike • Governmental & nongovernmental organizations. You have access to digital libraries for academic, research, and cultural resources. http://nsdl.org/

  6. Metadata • Information about a set of data • “Data about data” • Structured, encoded information that describes, explains, or locates an information resource • Aids in identification, discovery, assessment and management of the described entities • Leads to discovery of relevant information

  7. Traditional Library Catalog • Catalog contains data about location and content of a book: • Author • Title • Year published • Genre • ISBN number • Dewey call number • Brief synopsis • Keywords

  8. To locate a book usingthe catalog: • Search through the cards using any of the criteria • Location for book will be listed on card • May be multiple results

  9. Three Categories of Metadata • Descriptive- Describes a resource for purposes such as search and retrieval. • Structural- Indicates the connection between objects to create a logical tie. • Administrative- Helps manage the information or control access to the information.

  10. Dublin Core Metadata Initiative (DCMI) • Defines a set of elements to be used by authors to describe their resources • Created for simple resource discovery • Continually refined by an international, cross-disciplinary group of professionals • Easy for web authors to adopt • No specific order necessary • Encourages the use of encoding and vocabulary schemes

  11. Two Types of Dublin Core • Simple Dublin Core- title, creator, subject, description, publisher contributor, date,type, format, identifier, source, language, relation, coverage, rights • Qualified Dublin Core- Includes all of the above fifteen plus: audience, provenance and rights holder

  12. Periodic Harvesting • Scheduled harvesting/uploading of data (e.g. one a day) • Documents are stored on the harvesting server • Searching is done on the server.

  13. Federated Harvesting • Searches as a request is made (on the fly) • No data are stored on the server. • Data are transferred from a remote source • Effective with smaller amounts of data, large quantities can bog down the system

  14. KM/DAM Software • KM: Knowledge Management • DAM: Digital Asset Management • Open Source • DSpace • Fedora • Licensed • Digital Librarian • Documentum

  15. DSpace • Created in MIT Libraries and Hewlett-Packard Labs • Operating System - UNIX or LINUX • Archiving, browsing and retrieval are the primary functions • Accepts all forms of digital materials: text, images, video, and audio files

  16. Fedora • Created by UVA and Cornell • Commonly used • Operating System • Does not have a user friendly interface for uploading • Not something that just anyone can install

  17. Remember! Digital Libraries are also for Companies: • Hewlett-Packard uses one • NIKE is implementing one

  18. Sources • http://www.usatoday.com/tech/webguide/internetlife/2002-11-04-digital-library_x.htm • http://www.tata.com/IMAGES/knowledge_mainimg06.jpg • http://content.nsdl.org/wbr/Issue.php?issue=90 • http://www.techexchange.com/thelibrary/DAM.html • http://dspace.org/index.html • http://www.nla.gov.au/nla/staffpaper/2005/campbell3.html • https://ask.nsdl.org/default.aspx?id=11838&cat=832 • http://www.cmswatch.com/images/CMSWatchIMChart.pdf

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