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Improving Business Performance Through Strategic IT Implementation at Network General Corporation

This presentation outlines the strategic IT initiatives at Network General Corporation, led by VP of IT Ken Boyd and Director of IT Applications Dan Brann. Key highlights include the evaluation of various vendors before selecting Oracle for a comprehensive Quote to Cash solution, aimed at enhancing business drivers and operational efficiency. The implementation experiences, including rapid deployment timelines and the development of core functionalities, are discussed alongside lessons learned. Attendees will gain insights into corporate positioning, decision-making processes, and future enhancement requests.

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Improving Business Performance Through Strategic IT Implementation at Network General Corporation

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Presentation Transcript

  1. Network General Corporation Ken Boyd – VP IT & CIO Dan Brann – Director, IT Applications

  2. Agenda • Overview of Network General • Highlight of our business drivers • Why we selected Oracle • What other vendors were evaluated • Quote to Cash solution • Experiences from the implementation • Q & A

  3. Corporate Positioning Who is NETWORK GENERAL? • One of the largest private companies in Silicon Valley • Texas Pacific Group and Silver Lake Partners bought the business from Network Associates in July 2004 • Global leader in application and network performance analysis • Nearly two decades of experience • 13,000 customers worldwide

  4. NetworkPerformance Analysis Application Performance Analysis Sniffer AppWize Distributed Portable InfiniStream Netasyst Resource Manager Visualizer Appera Services

  5. What drove the Oracle decision • The Business was acquired with • No G&A • No Systems • No Infrastructure • Key Decisions • 1st Tier or 2nd Tier ERP • Creation of a short list • Select Vendor based on • Ability to implement fast • Strong core functionality • Skills of the team

  6. Quote to Cash Deployment Overview

  7. Day 1 – July 2004

  8. SCREAM – December 2004

  9. FUSION – FY06 (2005) • International Rollout of Financial modules – in process • HRMS – in process • Fulfillment Provider Consolidation – in process • Customer Support enhancements – in process • 10g Portal – discovery & definition • Inventory Tracking & Returns Automation • Enterprise Reporting & Planning • Approval Manager • Sales Compensation • Various Enhancement Requests from SCREAM – in process

  10. Summary • 60 day deployment of G/L, Fixed Assets, Accounts Payable, and Purchasing for Day 1 • 90 day deployment of Marketing, TeleSales, Field Sales, Order Management, Inventory Management, Service Contracts, and Accounts Receivable • 7 months to a stand-alone NGC application environment All this while hiring and building the business!

  11. If we had to do it again… • More technical consultants to support “the bubble” of effort • Insist that functional groups are staffed appropriately prior to beginning project • Spend more time automating key “intensely manual” processes • Earlier focus on reporting needs & training

  12. Q & A

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