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MANAGEMENT REVIEW #3 11 th March 2011

MANAGEMENT REVIEW #3 11 th March 2011. Management Review. Surveillance 1 Audit Report – 21 st & 22 nd February 2011 ISO 9001 Update QNCR Status Performance and service conformity Performance monitoring and measurement New or changing circumstances OHSAS 18001 Update

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MANAGEMENT REVIEW #3 11 th March 2011

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  1. MANAGEMENT REVIEW #3 11th March 2011

  2. Management Review • Surveillance 1 Audit Report – 21st & 22nd February 2011 • ISO 9001 Update • QNCR Status • Performance and service conformity • Performance monitoring and measurement • New or changing circumstances • OHSAS 18001 Update • SHENCR Status • Investigation of work related injuries, diseases, ill-health & incidents and the results & recommendation of audits • Results of health protection and promotion programs • OHS significant Hazard and Risk Assessments • OHS Objective, Targets and Program • Legal and other requirement • New or changing circumstances

  3. Quality : ISO 9001 • It was not documented the requirement for disposition of records as required by ISO 9001:2008 clause 4.2.4 • Corrective Action • 1) Created DORF4.5.4 – Disposition of Records form rev no 0 dated 01/03/2011 • 2) Authority to disposition records has been defined in the SYSP4.5.4 – Records rev no 1 dated 01/03/2011 • Status • Completed. To be verified by External Auditor

  4. Quality : ISO 9001 • No evidence records that the yearly re-evaluation of supplier were carried out for the services provided in 2010 • Supplier re-evaluation form SEF4.4.8 was not adequately defined and documented the acceptance /judgment criteria (continue maintenance, conditional monitor, termination ,etc). Approval authority for the decision etc • Corrective Action • 1) Revised SEF4.4.8 – Supplier Evaluation Form, add in approval authority decision. Rev no 3 dated : 24/02/2011 • 2) Update approved supplier list & carry out re-evaluation of supplier by 4th March 2011 • Status • Completed. To be verified by External Auditor

  5. Quality : ISO 9001 • No evidence records that all the process were audited in Internal Audit 2010. Note: July 2010 Internal Audit only covered Project and Admin & Finance process. Store Maintenance etc were not audited. • No evidence that nonconformities raised from internal audit which still remain open more that two months from date issuance were escalate to top management for decision making, example NCR2010-006, and NCR 2010-007. • Corrective Action • 1 Internal Audit at Store Dept will conducted on 21/03/2011. • 2) To send Project Executive into Internal Auditor Training on 19th & 20th April 2011. • 3) NCR 2010-006 & 2010-007 immediately review & close. • Status • Completed. To be verified by External Auditor

  6. Quality : ISO 9001 • No evidence records that the analysis data 2010 was carried out (data tabulation, conclusion drawn etc) for the data determined in the analysis of data table. • Corrective Action • 1 1) Analysis of data 2010 has been collected for Management Review presentation (11/03/2011). • Status • Completed. To be verified by External Auditor

  7. NCR 2010

  8. Internal Audit 2010 • Project Dept • Admin & Finance Dept

  9. Internal Audit Plan 2011

  10. Performance and service conformity • Results/ Finding • Not enough frequency of Internal Audit • Cause/ Analysis • - Short of internal auditor • Staff resigned & new staff hire • Event Schedule • Corrective and / or preventive action • Arrange Internal Auditor Training for Project Executive • Minimize nos of resigned staff • Site audit for Safety & Quality performance

  11. Performance monitoring and measurement • Increase the frequency of internal auditor • Increase the frecuency of internal audit progammes • Include QESH awareness in staff briefing for new staffs

  12. New or Changing Circumstances • Admin & Finance • Improvements in staff performance & attendance • Improvement in paymaster • Project Dept • Improvements in on site monitoring • Improvement in customer feedback respond • Technical Dept • Improvements in staff performance & attendance • Improvement in time delivery & services • Store dept • Improvements in temporary DO, repair DO

  13. OHSAS : 18001 • The internal audit coverage was not adequate to ensure all requirements of standard and areas of organization have been audited • Corrective Action • 1) Internal Audit at Store Dept will conducted on 21/03/2011. • 2) To send Project Executive into Internal Auditor Training on 19th & 20th April 2011. • Status • Completed. To be verified by External Auditor

  14. OHSAS : 18001 • The organization has not conducted annual Evaluation of compliance on applicable legal requirement • Corrective Action • 1) Update Legal Register Rev no 1 dated 24/02/2011. • Status • Completed. To be verified by External Auditor

  15. Investigation of work related injuries, diseases, ill-health & incidents and the results & recommendation of audits • Results/ Finding • On site checklist not implemented consistently • Cause/ Analysis • Casual / freelance crew • Corrective and / or preventive action • Minimum event nos to monitor per week

  16. Results of health protection and promotion programs • Results/ Finding • Fire drill for new staffs has not carried out. • Cause/ Analysis • New hire since November 2011 • Corrective and / or preventive action • Admin & Finance to arrange the fire drill exercise.

  17. OHS Significant Hazard and Risk Assessment • Results/ Finding • The HIRADC documentation need prompt review and updating, Observed that a few Hazard & risk Assessment forms are still stating OHS objectives 2009 – to reduce injury to 10 cases by end of 2009. • Cause/ Analysis • SHEMR was resigned from company • Corrective and / or preventive action • SHEMR to review the HIRADC documentation

  18. OHS Objectives, Target and Program • Monitor nos of injuries, diseases, ill-health & incident . • Monitor nos of medical leave.

  19. Legal and other requirement • Updated Legal Register Rev no 1 dated 24/02/2011

  20. New or Changing Circumstances • Improvements in staff performance & attendance • Monitoring in medical leave taken & reasonable • Revised On site check list • Monthly check up first aid box.

  21. Data Analysis 2010

  22. Customer Feedback 2010

  23. Data Analysis 2010

  24. Data Analysis 2010

  25. Data Analysis 2010

  26. Data Analysis 2010 Contact Report Received 2010

  27. Data Analysis 2010 Quotation Made 2010

  28. Data Analysis 2010 Purchase Order Received 2010

  29. Data Analysis 2010

  30. Data Analysis 2010

  31. THANK YOU

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