Introducing the HUD Outcome Measurement System

1. Introducing the HUD Outcome Measurement System Agency Name Program Date

2. Topics • Introduce the HUD Outcome Measurement Framework • Provide overview of objectives, outcomes, indicators & data collection requirements for program • Next steps for implementation Page 2

3. Overview of HUD Outcome Performance Measurement System

4. What is Performance Measurement? • Performance measurement is a program management tool. It is …… an organized process for gathering information to determine how well programs and activities are meeting established needs and goals. • Connects activities and results to statutory/program goals • May be used in program funding decisions • Will be used to demonstrate program results to decision-makers & public Page 4

5. Federal Performance Measurement • Now a requirement for all Federal programs • Government Performance Results Act of 1992 • OMB’s Performance Assessment Rating Tool (PART) • HUD Consolidated Plan programs • HOME, CDBG, ESG, HOPWA • ConPlan regulations amended 2/9/06; effective 3/13/06 • Applies to new ConPlans submitted after 3/13/06 • Applies to all (old and new) activities not completed by 10/1/06 Page 5

6. Development of HUD’s System • HUD needed a tool to capture data on program outcomes from grantees • Working Group formed including diverse group of grantees, HUD & OMB • Goals: • Collect data on program outcomes that can be reported nationally (required consistent framework) • Minimize the reporting burden on grantees (augment IDIS data reporting) Page 6

7. Highlights of the System • Common performance measures that apply to all four programs • Outcome measures are driven by local intent • Not required to change criteria or program focus • Indicators use data commonly collected by grantees • Data collected will enable HUD to “roll up” results to national level Page 7

8. 3 Key Components • Objectives: statutory purpose • Creating Suitable Living Environments • Providing Decent Affordable Housing • Creating Economic Opportunities • Outcomes: change or result you are seeking • Availability/Accessibility • Affordability • Sustainability • Indicators: standardized data that measure results Page 8

9. Outcome2: Affordability Outcome 3: Sustainability Outcome 1: Availability/Accessibility Accessibilityfor the purpose of creating Suitable Living Environments Affordability for the purpose of creating Suitable Living Environments Sustainability for the purpose of creating Suitable Living Environments Objective #1 Suitable Living Environment Accessibilityfor the purpose of providing Decent Affordable Housing Affordability for the purpose of providing Decent Affordable Housing Sustainability for the purpose of providing Decent Affordable Housing Objective#2 Decent Housing Accessibilityfor the purpose of creating Economic Opportunities Affordability for the purpose of creating Economic Opportunities Sustainability for the purpose of creating Economic Opportunities Objective #3 Economic Opportunity Outcome Statements Linking Objectives & Outcomes – Outcome Statements SL-1 SL-2 SL-3 DH-3 DH-1 DH-2 EO-1 EO-2 EO-3 Page 9

10. Indicators • Common Indicators (4) • Generally apply to all activities • Grantees only report data items that are currently required • Specific Indicators • 18 indicators, many with several data items • Applicable indicators determined by type of activity • Only report on data items relevant to the specific activity performed Page 10

11. Common Indicators • Amount of money leveraged • Number of persons, households, businesses, units or beds assisted • Income levels of persons or households • 30, 50, 60, or 80 percent of AMI (only levels currently required) • Race, ethnicity, and disability data for activities that currently report these data Page 11

12. Roles • HUD’s Role • Use IDIS data to summarize program outcomes, performance & trends nationally • Respond to Congressional/other inquiries • Role of State Grantees • Classify activities using the framework • Report outcome data to HUD • Role of Local Recipients • Collect & report data to States on all ConPlan activities Page 12

13. Applying the System to Activities • For each activity that a grantee plans and funds: • Determine the goal of the activity based on local intent • Identify one objective and one outcome for each activity in Con Plan submissions (e.g., next Annual Action Plan) • Indicate the objective and outcome in IDIS when setting up an activity • Report on applicable indicators in IDIS/CAPER/PER Page 13

14. Implementing Performance Measures

15. Key Changes to Implement PM • Changes to: • Process for funding activities (application/selection) • Written agreements • Data collection & reporting • Opportunities to participate/comment during ConPlan process Page 15

16. Funding Activities • Application/RFP changes: • (list) • Who specifies the objective/outcome: state or local recipient? • Will the outcome system affect selection criteria? • More points for more outcome? • Points for specific types of outcomes? Page 16

17. Agreements • Update to standard agreements to require collection and reporting of performance data: • Type of data to be reported • Timeframe for submission • Files to be kept • May need to amend existing agreements for activities not completed by 10/1/06 to require similar collection & reporting Page 17

18. Data Collection & Reporting • Approach: • Integrated PM within existing data collection effort • Data collection/reporting as early as possible • Data reporting is a condition of performance • Forms (as applicable): • Revised application • Project setup • Project completion • Other data collection forms Page 18

19. Sample Outcome, Objectives, Indicators

20. The Steps • When setting up any activity, first identify the purpose/intent of the activity • Then.. • Select the appropriate objective AND • Select the appropriate outcome • And identify relevant indicators • Finally, collect & report the data Page 20

21. Housing Activities

22. Selecting an Objective Select Objective Suitable Living Environment Decent Housing Economic Opportunity • Choose one objective based on: • Type of activity • Funding source • Local program intent Page 22

23. Determine Outcome Improved Availability/ Accessibility ImprovedAffordability ImprovedSustainability Selecting an Outcome • Choose an outcome based on: • Purpose for the activity - Why did the grantee fund this activity? • Select one outcome for the activity Page 23

24. Indicators/Data • Grantees are required to report on the following information: • Total number of housing units completed • # units available for purchase only by HHs below 80% of AMI • # years affordability restrictions apply (if applicable) • # units meeting Energy Star standards • # units meeting Section 504 accessibility standards • # units occupied by HHs previously in subsidized housing • Additional measures apply to units designated as affordable: • # occupied by elderly households • # designated for persons with HIV/AIDS • # designated for homeless households • # specifically designated for the chronically homeless Page 24

25. Economic Development Activities

26. Selecting an Objective Select Objective Suitable Living Environment Decent Housing Economic Opportunity • Suitable living environment: possible for activities that improve living environment in a geogr. area • Commercial revitalization in blighted business district • Decent affordable housing: unlikely for ED • Creating economic opportunities: most likely • Job creation/retention, incr. economic activity/opportunity Page 26

27. Determine Outcome Improved Availability/ Accessibility ImprovedAffordability ImprovedSustainability Selecting an Outcome • Availability/accessibility: activities that improve availability/accessibility of goods/services or jobs • Affordability: make capital affordable to businesses • Sustainability: activities that increase sustainability of a geographic area Page 27

28. Outcome Statements Objectives, Outcomes & Outcome Statements Outcome2: Affordability Outcome 3: Sustainability Outcome 1: Availability/Accessibility Enhance Suitable Living Environment thru Improved/New Accessibilityto Jobs, Goods/Services Enhance Suitable Living Environment thru Improved Sustainabilityof Area (e.g. Business District) Objective #1 Suitable Living Environment Objective#2 Decent Housing Provide Economic Opportunity thru Improved/New Accessibilityto Jobs Provide Economic Opportunity thru Improved/New Affordability(capital for businesses) Provide Economic Opportunity through Improved Sustainabilityof Area Objective #3 Economic Opportunity Page 28

29. Example: Jobs Data Reporting • E.D. activities that use the LMI jobs national objective must report on: • For job creation: • Total # jobs created in the program year • # jobs with employer sponsored health care • #persons who were unemployed prior to taking job created • #jobs by EDA job classifications • For job retention: • Total # jobs retained in the program year • # jobs with employer sponsored health care • # jobs by EDA job classifications Page 29

30. Changes to Jobs Data Collection • Have been reporting on # jobs created or retained • But have NOT been collecting information on: • Jobs with employer sponsored health care • Jobs filled by previously unemployed persons • Jobs by EDA categories • Need to provide guidance to businesses, subrecipients & involved parties on the new reporting requirements Page 30

31. Businesses Assisted Reporting • Applies to the following E.D. activities: • Comm/ind improvements (IDIS Matrix Codes 17A-D) • Rehab of comm/ind buildings (IDIS Matrix Code 14E) • Direct assistance to companies (Matrix Codes 18A-C) • If one of the previously listed activities, collect: • Total # businesses assisted • # new businesses assisted • # existing businesses assisted (expanding/relocating) • # businesses with façade or business building rehab • # businesses providing goods/services meeting needs of area • DUNS no. for each business assisted Page 31

32. Public Facility & Improvement Activities

33. Types of Public Facilities Activities • Types of activities carried out: • Construction or installation of infrastructure improvements such as street, water, sewer, drainage improvements • Neighborhood facilities such as libraries, police stations, recreational facilities, parks & playgrounds • Facilities for persons with special needs such as: • Battered spouses, nursing homes, group homes for the disabled, transitional housing for the homeless Page 33

34. Objectives & Outcomes • Select objective that most closely reflects why activity was funded • Select 1 outcome category for each public facility/improvement activity • See Table on next page of sample activities and the objectives & outcomes that might be chosen Page 34

35. Outcome2: Affordability Outcome 3: Sustainability Outcome 1: Availability/Accessibility Handicap access ramps Water treatment plant Community park Nghd police station Library Street/sidewalk impr. Objective #1 Suitable Living Environment Transitional housing Nursing homes Public improvements in low/mod housing Public site improvements to serve low/mod apartments Objective#2 Decent Housing Road improvements to factory Objective #3 Economic Opportunity Examples of Activities Page 35

36. Reporting on Public Facility & Improvement Activities • Data Required • # persons assisted with new access to facility/infrstr. • # persons assisted with improved access to facility/infr. • (If facility/infrastructure will meet a quality standard or will measurably improve quality) # persons no longer only have access to substandard facility/infrastructure • Grantees must report on public facility & improvement beneficiaries annually • Even when the activity is not yet completed Page 36

37. Public Service Activities

38. Types of Public Service Activities • Employment services (e.g., job training) • Crime prevention • Child care • Health services • Drug abuse services (e.g., counseling and treatment) • Education • Fair housing counseling • Energy conservation • Welfare (excluding the provision of income payments) • Homebuyer downpayment assistance • Recreational needs Page 38

39. Selecting an Objective • Select one outcome for ea public service activity • Suitable Living Environment • Ex: After-school program for high school kids to prevent/reduce crime in a target neighborhood • Decent Housing • Ex: Housing counseling activities that assist low/mod income individuals resolve tenant/landlord disputes • Creating Economic Opportunities • Ex: Job training & placement for persons with disabilities Page 39

40. Selecting an Outcome • Availability/Accessibility • Ex: Day care center for students so educ. opportunities remain available and accessible to young mothers • Affordability • Ex: Free housing counseling to LMI families to enable them to obtain such assistance without charge • Sustainability • Ex: Programs in a local community center to provide nghd. children with structured activities after school Page 40

41. Public Service Data Collection • Data Required: • # persons assisted with new access to a service • # persons assisted with improved access to a service • Where the activity will meet a quality standard or will measurably improve quality, report # of persons that no longer only have access to a substandard service Page 41

42. Homeless Housing Activities

43. Selecting an Outcome & Objective Page 43

44. ESG Activity Reporting • Under IDIS 10.0, ESG data largely the same • But report actual counts v. %/averages • Phase I of new IDIS will add data for ESG (Fall 2006) • Emergency Shelter data: • # adults and children (actual unduplicated count) • # households served by household type • # persons served by special need category • # persons served by facility type • # persons served by race and ethnicity Page 44

45. ESG Activity Reporting, cont. • Homeless prevention & essential services to non-sheltered homeless data: • # individuals served on an annual basis. • # persons served by race and ethnicity. Page 45

46. HOPWA Activities

47. Choosing an Outcome & Objective Page 47

48. TBRA Data • # households receiving TBRA, including: • # previously homeless households • # chronically homeless households • # persons receiving TBRA, broken down by: • The number of persons with HIV/AIDS; and • The number of other family members. • # persons assisted by age, gender, race, and ethnicity • # households assisted by income category • Prior living situation of household • # households exiting the program, by destination or life event Page 48

49. STRMU Data • # households receiving STRMU assistance by: • # receiving mortgage assistance • # received assistance in prior reporting year • # received assistance in prior two reporting years • # persons receiving STRMU assistance by: • The number of persons with HIV/AIDS • The number of other family members • # persons assisted by gender, age, race, and ethnicity • # households assisted by income category • Prior living situation of household • # households exiting the program, by destination or life event Page 49

50. Closing and Next Steps