Uber’s ‘Safety Kit’ feature for Drivers

1. Uber’s ‘Safety Kit’ feature for Drivers

2. Safety Kit for Drivers • Uber introduced the community guidelines for customers to promote its drivers’ safety in its ecosystem. • The move made by Uber is a big progress in the ride-hailing industry. • It shows that Uber is providing equal importance to its riders as well its drivers.

3. How to be a Better Rider? • Drivers can now share their ride information with select people in case of emergencies and so on. • Uber changed its community guidelines by holding customers accountable for unruly behaviour on the platform. • The ride-hailing legend gives guidelines to its riders on how to become a better rider by avoiding smoking inside the car and other customer courtesies.

4. Uber’s view • Uber introduced ‘safety kit’ feature for drivers because, • “We are notifying a small number of riders who have consistently been rated poorly by drivers over a prolonged period of time that they must improve their behaviour. If that doesn’t happen this small handful of riders can lose access to the Uber app permanently.” - Uber spokesperson

5. Effective Ride-hailing System • Uber’s launch of ‘Safety Kit feature for Drivers’ is to build a transparent and accountable two-way ride-hailing ecosystem. • Ride-hailing apps like Uberraised the bar of taxi industry by updating themselves with unique features. • The global taxi industry is expected to grow at a faster pace.

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