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Connecticut Fire Chiefs Association Membership Survey Results - October 2005

This report presents the findings of the Connecticut Fire Chiefs Association (CFCA) membership survey conducted by Shoreline Associates in October 2005. It covers the survey objectives, response rates, and insights into member demographics, participation trends, and preferences. Key recommendations include enhancing educational offerings, improving meeting structures, and targeting all membership levels to increase engagement. With only about 10% attendance at meetings, it's vital for the CFCA to appeal to a broader audience while ensuring relevant content is provided for active members and former chiefs.

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Connecticut Fire Chiefs Association Membership Survey Results - October 2005

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  1. Connecticut Fire Chiefs Association Membership Survey Results October 2005 Shoreline Associates, Inc.

  2. Overview • Objectives • Survey process • Response rates • Responses by survey area • Recommendations & closing comments

  3. Objectives • Annual & long term planning • Only about 10% of membership attend any given meeting • Identified need to appeal to all members, not just retired and/or long time members

  4. Survey Process • Survey designed by Shoreline Associates with input from CFCA and others • Addressed numerous areas: • Member demographics • Focus and value of meeting content • Dues paid and by who • Narrative responses

  5. Response Rates 1/4 of Membership Responded

  6. Response Rates 1 of Every 5 Responses Were Returned Electronically

  7. Years in the Fire Service

  8. Type of Department

  9. Type of Department

  10. Retired from Fire Service? Actual Number of Former Chiefs Completing Survey Is Estimated To Be At Least 36%

  11. Years As A CFCA Member Excellent Cross Section Of CFCA Membership Years 1 Of Every 5 Respondents Has Been A CFCA Member For Less Than 5 Years

  12. Levels of Respondents ½ of Respondents Are Chief Officers; 1/3 Active Chiefs

  13. Reason For Joining CFCA

  14. Current Benefit Provided Networking Is The Benefit Currently Being Obtained; Not Necessarily What They’re Looking For

  15. Number of CFCA Meetings Attended During the Past Year Half Attended 2 Or Fewer Meetings Last Year

  16. Reasons For Attending Meetings • Choices were: • Geographic location • Educational program offered • Restaurant or meeting site chosen • Haven’t been to a meeting in months • Other

  17. Reasons For Attending Meetings

  18. Other Association Memberships

  19. Other Association Memberships • Less than ½ are members of the IAFC • ¼ are Fire Marshals • 1/3 are CT Fire Instructor Assoc. members • Less than ½ are members of their local county fire chiefs association CT Fire Chiefs Association Is The Primary Association Information Source For At Least ½ Of Our Members

  20. Current Meeting Focus

  21. Value of Current Educational Programs Offered Less Than 10% Of Respondents Feel Educational Offerings Are Of Significant Value

  22. Longer Meetings; Held Less Often

  23. Longer Meetings; Held Less Often More Than ½ Of Respondents See Value In Longer Meetings

  24. Fire Marshal Credit For Longer Meetings? 25% of Respondents Are Fire Marshals

  25. Who Pays Your Dues?

  26. How Much Do You Spend Annually For CFCA Dues, Meetings & Dinners? Average Is Approximately $100 Per Year Excludes Christmas Party Cost

  27. If CFCA Dues Increased and Had Fewer, But Longer Meetings Estimated That At Least 36% Not Active Chiefs

  28. Should Vendors Be Allowed At Longer Educational Meetings? Vendors Should Be Encouraged To Display Products Relevant To The Education Program Topic

  29. Recommendations • Refocus On Educational Programs Of Value To Active Chief Officers • Create or revisit the concept of an Educational Committee • Publish educational program topic at least 2 months in advance • Consider separate sessions for chiefs and other chief officers, where apprpriate

  30. Recommendations (cont.) • Hold (½ day) Educational Sessions • Consider 3 sessions per year (suggest January, May and September) • More in-depth educational content • Consider providing breakfast or lunch to allow for networking time • Provide for Fire Marshal continuing education credit • Invite vendor displays to defray costs • Maybe 1 on weekend for volunteers

  31. Recommendations (cont.) • Establish Separate Membership Classifications For: • Active Fire Chiefs • Other Chief Officers • Other Active Fire Service Ranks • Retirees and former chiefs (non-voting or associate membership classification) • Life members

  32. Recommendations (cont.) • Consider Dues Increase If It Will Cover The Cost Of The Longer Meetings So That Members Have The Same Total Annual Membership Cost • $100 for active members • $25 for retirees and former chiefs • Members should still pay for their meal at evening dinner meetings

  33. Recommendations (cont.) • Consider holding a combined organization meeting with the CT Fire Instructors Association • Reconsider Location of Dinner Meetings and Educational Sessions • Many requests for centralized location(s) within the State • Others are interested in rotating meetings around the counties of the State

  34. Closing Comments • Excellent response rates • Insight into some of the varying opinions of membership groups • Recommendations are a starting point for the new Executive Committee • Questions or Comments?

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