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Metasearch Usage Statistics

This article delves into the complexities of gathering and interpreting usage statistics in Metasearch environments, emphasizing the need for standardized definitions and clear reporting guidelines. It examines issues like what statistics to count, who should be responsible for data collection, and when to count. Recommendations include a thorough review of industry standards and the creation of a NISO working group to address these challenges.

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Metasearch Usage Statistics

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  1. Metasearch Usage Statistics Brad Buckley Thomson / Gale October 30, 2003

  2. About • Gale • Primary publisher, licensed content, aggregated databases, distribution in several media formats. • Consumers are researchers and reference librarians in K-12, Academic, Public, Corporate, Special and Government libraries. • Me • Senior Product Architect • Design Infotrac information service

  3. Usage Statistics – Wanted! • Meaningful usage reports for decision support: • Evaluate a service • Compare services • Compare demographics

  4. Usage Statistics - Metasearch • But with Metasearch… • What statistics should be counted ? • By Who ? • And When ?

  5. Metasearch Issues – What to count? • Need broad agreement on key measures • “search” • “retrieval” (or “item requests”) • “session” • “turnaway” • Others? E.g., “referrals”, “Metasearch search” • Need to rationalize and standardize industry definitions (COUNTER, E-Metrics, and ICOLC).

  6. Metasearch issues – Who counts? • Who is responsible for collecting and reporting each usage measure ? • Are existing role definitions (e.g., COUNTER) adequate ? • Standardize industry definitions (COUNTER, E-Metrics, and ICOLC).

  7. Metasearch Issues – When to count? • “Broadcast” search occurs with multiple resources and parties at the same time. • Do we need to qualify usage measures when Metasearch is involved ? • Avoid double or inappropriate counting. • E.g., What if Metasearch involves a pre-search? • Meaningfully analyze counts from the parties involved.

  8. Metasearch – Real Usage Statistics • For library X database Y, interpret: Sessns Srchs Views Rtrvls 5/2002 1903 6178 6213 1289 9/2002 21811 22904 3007 634

  9. Usage Statistics - Recommendations • Thorough review of NISO Z39.7-2002 “Information Services and Use: Metrics & statistics for libraries and information providers--Data Dictionary” • Analyze impact of Metasearch • Create a NISO working group to…

  10. Statistics Working Group Activities • Review definitions in existing standards • Identify missing definitions • Identify overlap • Identify inappropriate or incomplete definitions • Revise definitions • Present at focus group • Recommend to existing standards bodies

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