Institutional Repository Usage Statistics

1. Institutional Repository Usage Statistics IRUS-UK: the story so far and what’s next 17 July 2013 Balviar Notay, Jisc Ross Macintyre, Mimas Paul Needham, Cranfield University Angela Conyers, Evidence Base, BCU

2. The Jisc view (1) • Jisc began work in repository usage statistics area in 2009 – with requirements gathering and feasibility testing (PIRUS) • Now we are building and in process of delivering a national shared service for usage stats. • Recognised a growing need to measure usage - as the repository infrastructure grew. (now 200 UK repositories approx) • Parallel work with OpenAIRE. Also library usage statistics– under the JiscActivity Data programme).

3. The Jisc view (2) • Usage is seen as important factor in capturing impact. Usagepart of the growing metrics infrastructure - which includes citation and Altmetrics. • Usage statistics supports – management reporting and wider business intelligence gathering. National aggregation of usage statistics for allows for functions such as benchmarking • IRUS-UK gives JISC, other infrastructure providers and funders, a nation-wide picture of the overall use of UK repositories (demonstrate their value and impact). • IRUS-UK could also potentially act as an intermediary between UK repositories and other agencies. E.g. The EU funded OpenAIRE project are interested in an API to the service to monitor usage of UK FP7 funded research.

4. The Jisc view (3) • Jisc is planning the sustainability of IRUS-UK in the context of a number of co-ordinated repository shared services. • The UK RepNet initiative (scoping, co-ordinating and developing technical infrastructure) coming to an end in July 2013. • From August 2013 (for 2 years) Jisc will be building on the work of UK RepNet to support sustainable repository shared services. • New name and branding will be developed for infrastructure. • Jisc coordination and management of services (transition to service) • Developing the appropriate business models • Build scalable infrastructure - interoperate with RIM and RDM

5. Jisc services (1)

6. Jisc services (2)

7. Jisc services (3)

8. Academy/JISC Open Educational Resources Programme Phase 3 Assessment & Feedback Programme Business Intelligence Content Programme 2011-2013 Developing Digital Literacies Digital Infrastructure: Directions Digital Infrastructure: Information and Library Infrastructure Programme Digitisation and Content Directions: Strategic Directions e-Learning Programme Enhancing DMPonlineProjects Greening ICT Programme Information and Library Infrastructure: Emerging Opportunities Information and Library Infrastructure: Resource Discovery Managing Research Data Programme 2011-13 Relationship Management Research Data Management Infrastructure Projects Research Data Management Planning Projects Research Management: Repositories and CurationShared Infrastructure Strategic Content Alliance Transformations Programme UMF Shared Services and the Cloud Programme World War One Commemoration Jisc programmes

9. IRUS-UK: the story so far...

10. IRUS-UK • Funded by Jisc as part of UK RepositoryNet+ • Project Team Members: • Mimas • Cranfield University • EvidenceBase, BCU • IRUS-UK: ‘Institutional Repository Usage Statistics – UK’ • Enable UK IRs to share/expose usage statistics based on a global standard – COUNTER • Emerged from work done in ‘PIRUS2’ Project • Publisher and Institution Repository Usage Statistics project • http://www.cranfieldlibrary.cranfield.ac.uk/pirus2/

11. IRUS-UK: Current status • Production-strength service infrastructure • Tracker code: DSpace& Eprints , Functional specification for Fedora. • Collecting raw usage data from UK IRs for all item types within (33) repositories • Downloads not record views • Processing those raw data into COUNTER-compliant statistics • Making available to the originating repositories for their own use • Providing an aggregated picture of the use of items in UK repositories • Published ‘Item Types’ Report classifying types of items downloaded • COUNTER PIRUS Code of Practice published • Evaluation, dissemination and community engagement

12. The IRUS-UK portal • Live demonstration

13. IRUS-UK: Repository Totals

14. IRUS-UK: Item Types Totals

15. IRUS-UK: Item Type <->IR: Item Type

16. IRUS-UK: DOI Summary Stats

17. IRUS-UK: Title/Author Search

18. IRUS-UK: Ingest Summary Stats

19. IRUS-UK: IR1 Report LSE Jan-Feb 2013

20. IRUS-UK: CAR1 Report Jan-Feb 2013

21. IRUS-UK: what’s next...

22. IRUS-UK: the old ingest process • The existing ingest process has been described in detail in previous webinars and presentations - http://www.irus.mimas.ac.uk/news/ • The key point is to apply the COUNTER Code of Practice to filter out robots and double clicks • However the COUNTER Robot Exclusion list is specified only as a minimum requirement – more can be done • We’ve added additional filters to • Remove more user agents • Apply a simple threshold for ‘overactive’ IP addresses • Substantially better, but we’re still not satisfied - we need a more sophisticated filtering system!

23. IRUS-UK: the new ingest process (1) • We commissioned Information Power to: • Analyse raw data we’ve collected since July 2012 • Test the feasibility of devising a set of algorithms that would ‘dynamically’ identify and filter out unusual usage/robot activity • A report on that work is available from http://www.irus.mimas.ac.uk/news/ • Key findings from the work are • Suspicious behaviour can’t necessarily be judged on the basis of one day’s usage records or a month’s. • At certain levels of activity machine/non-genuine usage is practically indistinguishable from genuine human activity. •  Going forward, we will test out and experiment with the new dynamic filtering

24. IRUS-UK: the new ingest process (2) • As a service, we have to be pragmatic so we will go for a ‘best result for least effort’ approach. • In each calendar month we will process logs daily • eliminate as much as we can with a quick, minimalist approach • insert statistics into a ‘Provisional Daily Stats’ table • At the end of each month we will reprocess those provisional stats • Apply more comprehensive, sophisticated filtering • load the restated stats into the permanent daily stats table • empty the provisional table ready for the next month • We can’t ever get to perfection in open web environment but, by the time we’re done, we will be producing ‘the best wrong stats in town’

25. IRUS-UK: Tracker patches and add-ons • Available for DSpace and Eprints • Eprints • Add-on for 3.2.x and 3.3.x • Not feasible to back port to earlier versions • DSpace • Patches for 1.8.x and 3.x • But there are a lot of older DSpace instances out there • We’ll commission 1.6.x and 1.7.x versions

26. IRUS-UK: Tracker for other IR software • We will have to look at other repository software platforms on a case by case basis • Fedora • Every Fedora repository is a one-off. - but some general guidelines are available in Appendix O in the PIRUS2 Final Report, http://www.projectcounter.org/News/Pirus2_oct2011.pdf • University of Hull • PURE Portals • We’ve opened discussions with Atiraand we’re hopeful that IRUS-UK Tracker functionality will be available for PURE portals … • Other platforms • We would welcome dialogue with interested vendors & developers - Contact us!

27. IRUS-UK: Exposing statistics • We will be expanding The Portal • Adding new views and reports • Delving deeper into individual repository statistics • Improving DOI based views and reporting • Incorporating more metadata – Funder and Grant number • SUSHI Server • New SUSHI Service to meet COUNTER Release 4 requirements • API/Web Service • Expanding and enhancing the existing version • Usage statistics for incorporation into Repositories • Determining further requirements

28. IRUS-UK: Community engagement • Growing number of repositories sending data to IRUS-UK • Currently 33 participants: • Eprints: Bath Spa, Bournemouth, City, UEA, Glasgow School of Art, Goldsmiths. Greenwich, Huddersfield, Kent, Kingston, Lancaster, LSE, Middlesex, NERC, Northampton, Northumbria, Open, Reading, Salford, Sussex, UEL, UWE, Warwick • DSpace: Aberdeen, Abertay, Aberystwyth, Cranfield, Edinburgh, Exeter, Heriot-Watt Imperial, RGU, St Andrews • Others in the pipeline

29. IRUS-UK new users’ survey Survey sent to new users 2-3 weeks after joining – 19 replies so far Aim to get initial impressions from users: • Best features of IRUS-UK • Benefits of using IRUS-UK • Ways in which IRUS-UK might be used • Challenges to using IRUS-UK.

30. Best feature of IRUS-UK • Reliable, authoritative statistics • Ability to benchmark against others • Demonstrating value • Speed and ease of set-up

31. Institutional benefits • Reliable figures to demonstrate usage and for benchmarking • Improving repository by increasing deposit and demonstrating usage to researchers • Enhancing work flow and saving time

32. Improving statistical reporting Respondents described their current methods of collecting and using repository statistics and any challenges they faced. • 16 out of 19 (84%) said they expected IRUS-UK to improve their statistical reporting (3 said don’t know/too early to tell)

33. Open data During this initial period all data in IRUS-UK are open to all UK HEIs via Shibboleth/Open Access Asked if they were happy with data being open: • 16 out of 19 (84%) said yes, 3 not sure Asked if their institution would be happy: • 11 out of 19 (58%) said yes, 8 not sure

34. Some views from the IRUS-UK community • I do really look forward to using the download figures from your portal. They are reliable and very useful. •  It is a helpful service so far - and we are interested to follow future developments • Very useful service, would like to see further long term development. • Impressed so far, and looking forward to investigating further! • Great work and hope that other IRs join up asap!

35. IRUS-UK: how to join • If you are a UK repository: • Contact us at irus.mimas.ac.uk to register your interest • Answer a few questions on the type of repository you have and the version you are running • Get advice from us on what work will be involved depending on your repository type and version • Implement any changes advised and then see your usage data instantly in IRUS-UK with no more work from you “The set up was quick and painless, which is always a delight!” “Consistent collection of statistics without me having to do it!”

36. Contacts and information • If you are a UK repository wishing to participate in IRUS-UK, please contact • irus@mimas.ac.uk • Project web site: • http://www.irus.mimas.ac.uk/ • Thank you!