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Critical Success Factor Analysis

Panji Wisnu Wirawan. Critical Success Factor Analysis. Agenda. Pengertian CSF Analysis Tipe CSF Contoh CSF Karakteristik CSF Analisis CSF. Pengertian. Tipe CSF. Metode CSF. Identifikasi misi perusahaan dan strategic goals -nya.

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Critical Success Factor Analysis

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  1. Panji Wisnu Wirawan Critical Success Factor Analysis

  2. Agenda • Pengertian • CSF Analysis • Tipe CSF • Contoh CSF • Karakteristik CSF • Analisis CSF

  3. Pengertian

  4. Tipe CSF

  5. Metode CSF • Identifikasi misi perusahaan dan strategic goals-nya. • Untuk setiap strategic goal, dijawab pertanyaan : “wilayah bisnis apa yang esensial untuk mencapai tujuan ?”  kandidat CSF. • Evaluasi tiap kandidat  CSF • Identifikasi bagaimana CSF dimonitor dan diukur. • Komunikasikan CSF kepada setiap elemen penting perusahaan. • “Keep monitoring and reevaluating CSF”

  6. Contoh CSF • Contoh CSF dari stratigic objective : Sumber : http://www.mindtools.com/pages/article/newLDR_80.htm

  7. Contoh CSF • Selected CSF : •  "Sustain successful relationships with local suppliers." • “attract new customers” • “financing for expansion”

  8. Contoh CSF

  9. Karakteristik CSF

  10. Analisis CSF • Proses untuk extracting dan reconciling : • Critical success factor • Critical information • Critical Assumption • Critical Decision

  11. Critical Information • Internal • Diekstrak dari sistem data yang ada maupun di-develop secara khusus. • External • Bisa dibeli dan bisa jadi sukar untuk diperoleh

  12. Critical Assumption set • Merupakan asumsi tentang aktivitas kompetitif. • Contoh : inflasi, reaksi konsumen pada produk baru, faktor politis, kecenderungan sosial, dsb. • Berpengaruh langusng pada “goal” dan CSF.

  13. Critical Decision • Hal yang sangat perlu untuk menjalankan perusahaan. • Contoh : • Determine the maximum acceptable level of risk • Determine the lease/purchase ratio • Determine the areas of max. competitive advantage • Determine whether to sell, acquire or retain

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