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Strategies to Prevent Workplace Violence: Training and Security Measures

This document provides essential information on workplace violence, including an overview, warning signs, and preventative measures. Key topics include recognizing direct or veiled threats, inappropriate behaviors, and potential indicators like fascination with violence or drastic behavioral changes. Effective training programs emphasize management's seriousness in addressing threats and encourage reporting of incidents. Security measures such as pre-employment screening, ID badges, and on-site guards, combined with alternative dispute resolution strategies, are highlighted to create a safer work environment.

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Strategies to Prevent Workplace Violence: Training and Security Measures

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Presentation Transcript

  1. Basic Information on Workplace Violence Source: Federal Office of Personnel Management/WorkLife document 13th Annual Emergency Management Higher Education Conference Tuesday, June 8, 2010

  2. Workplace Violence • Overview • Warning Signs • Training • Security Measures • ADR

  3. Overview Preventative Measures Are Key

  4. Warning Signs (Profile) of Violence • Direct or Veiled threats • Inappropriate & Aggressive Behavior • Numerous conflicts (Supervisors & other Employees) • Brandishing weapons or inappropriate references to weapons at work • Statements of fascination or identification with perpetrators of WP violence • Statements of desperation to the point of suicidal • Substance abuse; and / or • Extreme changes in behavior

  5. Training Benefits • Appropriate training informs employees that management will take threats seriously • Encourages employees to report incidents • Demonstrates management’s commitment to deal with reported incidents Who • Employees • Supervisors • Incident Response Team (interdisciplinary)

  6. Security Measures • Pre-Employment Screening • Photo ID Badges • Building and / or Area Access Control Systems • On-Site Guards • Weapons Prohibition Policies / Directives

  7. Alternative Dispute Resolution (ADR)as a Preventative Strategy Most helpful when problem first surfaces • Ombudsmen • Facilitation • Mediation • Interest-Based Problem Solving • Peer Review

  8. Thank You!! Phillip Franks Training Manager, US DHS/FEMA Recovery; VA-NPSC Winchester, VA Phillip.Franks@dhs.gov

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