1 / 6

Maslow Hierarchy of Needs

Maslow Hierarchy of Needs. http://en.wikipedia.org/wiki/Maslow's_hierarchy_of_needs.

ina
Télécharger la présentation

Maslow Hierarchy of Needs

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Maslow Hierarchy of Needs http://en.wikipedia.org/wiki/Maslow's_hierarchy_of_needs

  2. “The labor of some of the most respectable orders in society is like that of menial servants, unproductive of any value, and does not fix or realize itself in any vendible commodity which endures after that labor is past. In the same class must be ranked some both of the gravest and most important, and some of the most frivolous professions: churchmen, lawyers, physicians, men of letters, players, buffoons, musicians, opera-singers, and so on.” Adam Smith, Wealth of Nations, 1776.

  3. “There are no such things as service industries. There are only industries whose service components are greater or lesser than those of other industries. Everybody is in service.” Theodore Levitt, “Production-line Approach to Service”, Harvard Business Review, Sept/Oct 1972.

  4. James Teboul, Service is Front Stage, Palgrave MacMillan, 2006.

  5. James Teboul, Service is Front Stage, Palgrave MacMillan, 2006.

  6. from Teboul 2006.

More Related