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Evolution of Performance Measurement Systems: A Comprehensive Overview

Explore the history and impact of performance measurement systems in law enforcement organizations. Learn about different eras, measurement methods, and what's missing in today's systems. Discover opportunities for innovation and collaboration in advancing community-policing initiatives.

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Evolution of Performance Measurement Systems: A Comprehensive Overview

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  1. MEASUREMENT SYSTEMS: WHAT’S OUT THERE AND WHAT’S MISSING? IALEP Conference – September 2009

  2. Today’s Presentation: • PPSE Division at COPS • Evolution of Performance Measurements • What’s Happening in Your Organization?

  3. PPSE Division at COPS • Program/Policy Support and Evaluation - Management Areas • Promote innovative CP programs and practical research • Write and publish • Conduct research and partner with others to advance community-policing

  4. PPSE Division at COPS We want you!!!

  5. Evolution of Performance Measurements Is it working? Dilbert

  6. Evolution of Performance Measurements • Political Era (1840 to 1930) • Reform Era (1930 to 1970) • Community Policing and Problem-Solving Era (1970 to present)

  7. Evolution of Performance Measurements

  8. Evolution of Performance Measurements

  9. Evolution of Performance Measurements

  10. Evolution of Performance Measurements

  11. Evolution of Performance Measurements • Examples of Measurement Methods: - SARA - Strategic Plans - CompStat & variations - Score Cards - ICMA, UCR, NIBRS & other benchmarks - Sixth Sigma - Performance evaluations - Agency developed performance systems

  12. What’s Happening in Your Organization?

  13. Thank you Mora L. Fiedler COPS Office (202) 514-9036 Mora.Fiedler@usdoj.gov

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