ABCD – TIE Presentation Feb 4 th , 2013

1. ABCD – TIE PresentationFeb 4th, 2013

2. Agenda • Who are we – Digital Video Services? • DVS Services Overview • New lecture capture technology (Matterhorn Pilot)

3. DVS Service Catalog

4. “Taste” Test Video 1 Video 2

5. New Classroom Capture Technology (Matterhorn Pilot) What is Matterhorn? Matterhorn is a free, open-source platform to support the management of educational audio and video content. Institutions will use Matterhorn to produce lecture recordings, manage existing video, serve designated distribution channels, and provide user interfaces to engage students with educational videos http://opencast.org/matterhorn Product Tour: http://opencast.org/matterhorn/product-tour

6. Matterhorn Features

7. “Matterhorn” Project Vision Project Vision • Automate the process for classroom capture • The automated workflow includes scheduling of recording, ingestion, encoding, adding of metadata, creation of deliverables, and delivery of content via specific player • Capture audio, video and presentation screen simultaneously • Support for various levels of classroom infrastructure • Capture device with audio/video/presentation • Audio/video-only from installed or portable camera • Software-only capture of audio/presentation • Provide integration with scheduling systems, LMS • Central backend service available to each school • Schools provide local capture devices • HUIT assists with local integration (scheduling, LMS, etc)

8. Matterhorn Pilot Goals / Guiding Principles Pilot Goals • Evaluate if Matterhorn is a solution to meet school’s classroom capture needs from pedagogical and technical perspective • Get school familiar with the Matterhorn workflow (software) and various Capture agents (hardware) • Develop an overall plan / strategy based on the pilot outcome Guiding Principles Partnership No Interruption of Current Production Workflow Always Open to Feedback

9. Matterhorn Pilot Approach • Participants: FAS (Science Center Hall B) • Test application stack, hardware capture device with real courses • “Kick the tires” across the entire system: software, hardware, A/V integration • Participants: FAS, HSPH, HKS, SEAS, GSE, Radcliffe • “Rubber meets the road” • 15 Pilot Classes + 2 Seminar Series • Approx. 238 lecture videos recorded, processed and published (iSite, SharePoint, Website) • Participants: FAS, HSPH, HKS, SEAS, GSE, Radcliffe, GSD • “Refinement & Expansion” • Mobile Unit, Live Streaming, Other Capture Agents, New Workflow • Collect more feedback

10. Roles & Responsibilities in Matterhorn Pilot

11. Demo Demo of Admin UI http://dvsd1.video.harvard.edu/admin/index.html#/recordings • Schedule recording • Check recording status • Manage upcoming recordings • Trim recording Demo of NCast Admin UI http://140.247.235.125/ • Set/Modify “Channels” • Configure “Sources” • Manual Start / Stop recording (Adhoc) • Set upload schedule • Download composite video file Demo of Confidence Monitor http://isites.harvard.edu/icb/icb.do?keyword=video&pageid=icb.page540219

12. Demo Demo of Players • HTML5 Player – Firefox, Chrome, Safari • Docu-Cam • Powerpoint Slides • Overhead-Cam • Science Experiment (1:06)

13. Demo Demo of Players • Flash Player - IE • Mobile • Screen > 1000 pixels :Composite Side-by-Side • Screen < 1000 pixels :Slide + Audio

14. 2012 Fall Matterhorn Pilot Student Survey Feedback • Surveyed 4 schools (GSE, HKS, FAS, HSPH) over 13 days (11/28 – 12/11) • Collected 104 responses • Questions on 3 main areas: • Delivery Format • Describe degree of quality improvement provided with pilot videos (1 – no improvement, 5 – marked improvement) • Describe how important it is for you to see Speaker/Presenter & Slides/Presentation Materials • Which do you prefer, the current video format or the pilot video format? • Use of Content / Expectation • How important is it for your class to offer lecture recording? • How often do you watch class session videos? • When do you expect class session video to be posted on course website? • Has the pilot video format added any noticeable value to your viewing experience and retention of class content and how? • Consumption / Issues • What problem did you encounter while viewing videos in pilot format? • What devices did you view the videos on? • What other features you would like available on the Matterhorn player?

15. 2012 Fall Matterhorn Pilot Aggregate Student Survey Results • Out of the 104 respondents across 4 schools, 72% viewed lecture videos in pilot format, and within which 89% prefer the pilot video format over the standard video format. • Out of 91 responses, 83% indicated it is very important or essential for their classes to offer lecture recordings.

16. 2012 Fall Matterhorn Pilot Aggregate Student Survey Results • Out of the 94 responses, 30% watch class videos every week, 43% watch only when they miss class. • Out of 94 responses, 65% watch class videos to review content or clarify questions,22% in place of attending class.

17. 2012 Fall Matterhorn Pilot Aggregate Student Survey Results

18. 2012 Fall Matterhorn Pilot Aggregate Student Survey Results Technical Issues: • Sometimes video / audio / presentation out of sync • Browser tends to crash or freeze especially when skipping forward • Takes time to load Additional Features: • Annotate / bookmark video • Ability to zoom into portion of a video • Close captioning • Live streaming of lecture

19. Matterhorn Pilot – Looking Forward • Explore “new concepts” via 2013 Spring Pilot • New Workflow to publish to new endpoints • Non Capture Agent workflow • New Capture Agents • Mobile Unit • Integration with “room book” / “scheduling” system • Enhance existing system • Monitoring / Notification • More features in player / Better user experience • Usage Stats • Build out environment • Speed up processing time • Move from Pilot -> Production • Holistic service approach (intake, cost, support, etc) • Build a scale architecture (processing, storage) • Better admin / self-service portal

20. Matterhorn Pilot