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Learning from Work Choice and the Work Programme .

Learning from Work Choice and the Work Programme. Sarah Foster, Senior Researcher, Inclusion (sarah.foster@cesi.org.uk). Commissioning and the market. Reduction in overall provider numbers. Reduction in local authority involvement. Some barriers to market entry.

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Learning from Work Choice and the Work Programme .

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  1. Learning from Work Choice and the Work Programme. Sarah Foster, Senior Researcher, Inclusion (sarah.foster@cesi.org.uk)

  2. Commissioning and the market • Reduction in overall provider numbers. • Reduction in local authority involvement. • Some barriers to market entry. • Additional market exits & limited supply chain entry. • Majority delivering pan-disability. • Very limited use of specialist call-off providers. • Similar finding in the Work Programme evaluation.

  3. Commissioning and delivery • Contracts won on competition that included price & performance levels. • Service fee element of Work Choice resulted in greater staffing investment & lower caseloads. • Some issues with overall financial viability. • Meeting performance standards challenging. • Tension between service requirements & flexibility. • Performance management focused on outcomes. • External quality inspection regime discontinued.

  4. How should provision be commissioned?. Discussion questions

  5. Discussion questions • How should DWP commission the provision of disability employment support to ensure the appropriate use of specialist providers? • How could DWP commissioning of disability employment support be linked with local health and social care commissioning in this area?

  6. Discussion questions • What are appropriate outcomes and service standards for specialist disability employment support? (Including what are appropriate measures for disabled people who don’t achieve job outcomes?) • What would an efficient and effective quality monitoring system for disability employment support look like?

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