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Essential Windows 2000 Training: Basic Hardware and User Management Tips

This training manual provides fundamental insights into using Windows 2000, focusing on basic hardware knowledge, user profiles, and network logging. Learn about troubleshooting common hardware issues like headphone and cable connections, the importance of user profiles, and efficient login methods. Understand the differences between Windows 2000 and previous versions, discover security enhancements, and get familiar with essential applications and administrative tools. This guide is ideal for beginners and users looking to enhance their Windows 2000 skills.

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Essential Windows 2000 Training: Basic Hardware and User Management Tips

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  1. Windows 2000 Spring Training 2002 Katie Naset

  2. Basic Hardware Stuff • Know what plugs into what. Take a look at it sometime if you don’t know already. Network cables and monitor cables occasionally get unplugged. • Headphone troubleshooting. • If a computer is totally frozen, hold power for about 10-15 seconds.

  3. Changes in Win 2K from Win 9X • Runs off an NT core, geared towards networking. • Can use NTFS or FAT32 we currently use FAT32. • More stable than Windows 9x, but with limited hardware support. • Security has been increased. Ctrl+Alt+Del log in intended to kill keystroke recorders. • Windows Security dialog box gets useful.

  4. Profiles • Each individual user has a separate settings and My Documents folder • C:\Documents and Settings\Username\ • You can’t assess other user folders. • Desktop is customized by each user. • Will eventually follow users between machines • Currently roaming profiles implemented halfway. • Profiles fill the hard drives and must be deleted manually.

  5. Logging in • You can log into one of two things from the Login Screen—the computer or the network • Click on the Options > > button to bring up the Log on to drop-down box • To log into the computer, make sure “log in to this machine” is displayed • To log into the network, make sure “GRIN” is selected, or just type username@grinnell.edu • If a user logged in locally, he or she won’t be able to access any network services. You usually are not able to log on to the individual machine anyway. • To log in as an administrator or Green Team, you need to log into the machine, not the network.

  6. Admin Passwords • You’ll get them when you become full UCs (on the combo page on UCDB). • Useful because we can actually fix stuff! Yippee! Like none of the printers being added to Inslab. • Don’t abuse them or change them.

  7. Logging in • In dorm rooms, students can authenticate on the @grinnell.edu domain and access all network resources. • This can be tricky with Windows 9x machines. It’s usually easier to have them set WINS configuration to the storageserver IP 132.161.10.60

  8. Common PC Apps • Microsoft Office Suite (Office 2000) Fully Supported • Adobe Applications • Macromedia Programs • Statistical Analysis Programs (SPSS, Minitab etc.) • Department Specific Apps, Dr. Scheme, IMF software. • Know the bare basics of the unsupported apps. Be able to open, save, and direct people to the help files.

  9. Registry • The registry contains profiles for each user of the computer and information about system hardware, installed programs, and property settings. Windows continually references this information during its operation. • Regedit.exe is included in Windows to edit the Registry. • Don’t edit the Registry! Bad things happen!

  10. IP Addresses • To get IP information: • Open a command line • Type cmd in the Run application • Type ipconfig /all to view info • Type ipconfig /renew to renew the IP address • Type ipconfig/release to release an IP address.

  11. Security • Security settings have been elevated on both PCs and Macs • UCs have no more access than ordinary users. • Users can’t change much. • No changing network settings • No changing cosmetics • Can still install applications.

  12. Printers • Ooops! They forgot to add them to the image! • If you want to add another one, the process is different: • Start  Settings  Printers  Add Printer • Find Now • Then just double-click on the one you want, and it sets up automatically

  13. Printer Properties • Setting properties has gotten complicated • If you right-click and choose Properties…, like you used to have to do, you get a complicated series of useless tabs • Will have to enable duplexing on occasion. Each user on each machine must enable duplexing. • If you right-click on the printer and choose Printer Preferences that is where you will find most useful settings.

  14. Sound • Little speaker icon in the system tray is the easiest way to access sound controls. Also Control Panel>Sound • Make sure that the computers have the sound muted. In the Sound (Play Control) Choose “Mute All”.

  15. When Disaster Strikes • Use Safe Mode. • Press F8 at Start Up and Windows will run in Safe Mode, giving you limited options but is helpful if a computer is acting particularly troublesome.

  16. Admin Tools • New control panel called Admin Tools • Most useful: Event Log • List of recent errors, warnings, and use data • Useful for determining whether a computer has a history of a particular type of error • Too vague to spy on people

  17. Admin Tools • Other useful applications • Scan Disk scans for messes on the drive • Services lets you access properties information for everything • Computer Management gives you an overview of system information and tools

  18. Display settings • The visual interface of Windows 2000 has gotten more annoying • Menus fade in slowly • There are >> arrows at the end of menus that are ‘too long’ • Mouse floats • Right-click>Properties • Appearance (Customize dialogue boxes etc) • Screensaver (Set or turn one off, Power settings) • Desktop (Choose your desktop picture) • Settings (Resolution and Color Quality)

  19. The Windows Security Box • Ctrl + Alt + Delete is no longer just for the Task Manager • Tells you who’s logged in • Easy way to log him or her off • Easy way to shut down at the end of the day • Access to Task Manager • Where to change password

  20. Passwords • Passwords expire every 395 days. • Case sensitive and often put a space as the first character. • After 3 failed attempts you will be locked out for a half of an hour. • Note that password changing has been added to the Windows Security dialog box • Type Ctrl + Alt + Delete • Click on Change Password

  21. Network Resources • NT Storage: Know it. Use it. Don’t use floppies because they are floppy, and discourage users from using them as well. • FTPing • WS_ftp • Start>Run ftpserver.grinnell.edu • Internet Explorer ftpserver.grinnell.edu

  22. Network Issues • Fast ways to get to NT Storage • Map the Network drive by right-clicking on My Computer>Map Network Drive Select your Drive Letter and Path • Start>Run Start typing your path and it will fill in most of it. Much faster than browsing.

  23. Any Questions? And now! Some exciting hands-on problems with Windows 2000!

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