1. DG Emergency Response Training Program Update

2. Who are we • TISC is a not for profit organisation governed by a board made up of a cross section of the transport industry. • Resides at a purpose built transport facility in ACT near Queanbeyan. • Two main functions. • 1. Provides advice and assistance in developing programs to organisations and industry and government about training • 2. Delivers a full range of training from forklift through LR to MC licensing, DG etc, fatigue management, and DG emergency response.

3. ER Program Structure Currently there are 2 courses within the program Course 1 - Course in Fuel Transportation Emergency Planning & Response (New name from October – Emergency Response Management) Focus - strategic emergency response from the organisational point of view Course 2 - Dangerous Goods Road Transport Emergency Recovery Operations. (Responder Course) Focus - hands on response at the site. Both courses are formally assessed against nationally endorsed competencies To date approximately 220 + participants have attended the program

4. Key issues from delivering the program To keep the program as time and cost efficient as we possibly can (an industry request) pre and post course activities are required. We have on occasion, had difficulties with some participants returning post course assessment work (evidence of competence) mainly managers course due to: The expectation for most people is that one leaves a course with a qualification Competing operational priorities on return to the workplace Consistent learning frame of mind

5. Key issues from delivering the program Responder course also requires pre course work (less complex than managers course) but enjoys a better response. Participants still require coaching to provide evidence of completing work-based learning activities prior to course commencing. Both of these activities have a large burden on TISC in terms of chasing people to complete work.

6. Key issues from delivering the program One possible solution TISC have now developed is a 5 day course format. This requires the participant to attend a 3 day responder course immediately followed a 2 day workshop that continues on from and extends the concepts from that particular responder course. Over the 2 days managers are required to review their company TERP develop, lead and evaluate an emergency response exercise.

7. Learning's from the program Uptake of industry better with recognised training. We now have 240 + people in the industry who have received formal training. FPAA Card applications are increasing in numbers. 2 X FRNSW attend each responder program. This has resulted in a greater appreciation by industry for the role of state emergency services in understanding their priorities on site. A better understanding by state emergency services of the priorities and concerns of industry on site.

8. Learning's from the program The support by AFAC and its agencies for the program, the FPAA responder card and its implementation is vital and needs to continue. Program is becoming well known as Organisations from overseas are now showing an interest.

9. Where to from here? We are continually reviewing the program through Working closely with industry representatives (NBTA, CROIERG) to try and identify better ways of delivering training to you. Consulting with Emergency Services who have been extremely helpful. Your feedback at our courses. Need to think about skills that may diminish (re certification) and how that might be achieved It is your course for your industry. It needs your continued support