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World trends in e-governance and digital development

This paper by Ivar Tallo delves into the multifaceted landscape of e-governance and digital development. It addresses the confusion between traditional governance and digital transformations, the spread of ICT (Information and Communication Technology), and the evolution of e-democracy. Key themes include the transition from front office to back office functions, the integration of various government levels, and the concept of a paperless office. The work also examines the importance of identifying and adopting effective governmental strategies to enhance citizen engagement and happiness in a digital age.

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World trends in e-governance and digital development

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  1. World trends in e-governance and digital development By Ivar Tallo

  2. themes • Do we detect some confusion in the real world about the digital one? • From front office to back office • Spread of the use of ICT • Development of e-democracy

  3. Introduction of the ICT in Government Weberian Bureaucracy + Internet

  4. Reform of Government: One Stop Shop approach

  5. Rethinking of Government: Integrated E-Government

  6. Development of the topic: • paper-less office • information society • on-line government • e-government and e-governance • m-government • return of the good governance

  7. E-cabinet

  8. The tomorrow of e-government • Integration of different levels of government in service provision • Rethinking identification and authentication • 24/7 government • Do it yourself government Some examples of integrated e-government: • Parential leave benefit claim • Integration of mobile and internet based solutions

  9. Confusion: • Where are we collectively and separately? • What do we measure? • Who composes the indexes? • Does it all matter? • Happyness does depend on neither money nor technology

  10. From front office to back office

  11. Spread of the use of ICT • Early enthusiasts • ICT bubble • Mature adoption • In federal states from provinces to central government • In unitary states from central government to local government

  12. Development of e-democracy

  13. Some final thoughts: • From technology to knowledge: • Google is no accident! • ICTD • The potential of leap-frogging is still there! • But so is the digital divide … • You have seen nothing yet!

  14. Thank you for your attention! Questions: Ivar.Tallo@ega.ee

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