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World trends in e-governance and digital development. By Ivar Tallo. themes. Do we detect some confusion in the real world about the digital one? From front office to back office Spread of the use of ICT Development of e-democracy.

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World trends in e-governance and digital development


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  1. World trends in e-governance and digital development By Ivar Tallo

  2. themes • Do we detect some confusion in the real world about the digital one? • From front office to back office • Spread of the use of ICT • Development of e-democracy

  3. Introduction of the ICT in Government Weberian Bureaucracy + Internet

  4. Reform of Government: One Stop Shop approach

  5. Rethinking of Government: Integrated E-Government

  6. Development of the topic: • paper-less office • information society • on-line government • e-government and e-governance • m-government • return of the good governance

  7. E-cabinet

  8. The tomorrow of e-government • Integration of different levels of government in service provision • Rethinking identification and authentication • 24/7 government • Do it yourself government Some examples of integrated e-government: • Parential leave benefit claim • Integration of mobile and internet based solutions

  9. Confusion: • Where are we collectively and separately? • What do we measure? • Who composes the indexes? • Does it all matter? • Happyness does depend on neither money nor technology

  10. From front office to back office

  11. Spread of the use of ICT • Early enthusiasts • ICT bubble • Mature adoption • In federal states from provinces to central government • In unitary states from central government to local government

  12. Development of e-democracy

  13. Some final thoughts: • From technology to knowledge: • Google is no accident! • ICTD • The potential of leap-frogging is still there! • But so is the digital divide … • You have seen nothing yet!

  14. Thank you for your attention! Questions: Ivar.Tallo@ega.ee