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The HHS Supply Service Center strives for the perfect order—ensuring the right products are delivered on time, undamaged, and invoiced correctly. With a focus on communication and routine orders, we optimize supply chain management through formulary development, reducing inventory costs, and establishing comfortable safety stock levels. Our satellite warehouses enhance shipping efficiency and minimize emergency shipments, allowing for significant cost savings. Partnering with PIHOA, we leverage advanced information systems to streamline operations and address logistical challenges effectively.
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HHS SUPPLY SERVICE CENTER Controlling Costs / Improving Delivery
HHS Supply Service Center Our Goal... The Perfect Order • Has the right amount of the right products • Is damage free • Arrives on-time • Arrives at the correct location • Is filled completely on the first call • Is entered correctly • Is communicated via a customer-specified medium • Has no invoicing/collection errors
HHS Supply Service Center Communication is THE Key Pacific Islands • Order from Pre-defined Formulary • Develop Comfortable Safety Stock Levels • Routine Orders • Prompt Payment
HHS Supply Service Center Formulary Development Reasons • Issues of Safety, Effectiveness, and overall Value - SSC has staff pharmacist on staff for help • Product Availability • Cost Savings • Supply Chain Speed Problems with Non-Stock Items • Sometimes Difficult to Procure • Dating Issues • Require Multiple Small Shipments • - high transportation costs
Formulary Advantages Cost Issues No Price Changes Minimize Pricing - Quantity Discounts - Repackaged Items Optimization of Transportation Costs - Maximization of Ocean Freight - Minimization of Air Freight - Minimize Minimum Charges (Customs Fees, Hazard Fees) Minimize Labor Required to Correct Issues
HHS Supply Service Center Satellite Warehouse Reasons • Gain Shipping Efficiencies - Negotiate favorable tenders - Minimize emergency shipments • Emergency Product Availability • Decrease Response Time • Cost Savings (buy larger quantities) Requirements • Formulary • Minimize Non-Stock Items Requirements • Utilize SSC Information Systems • PIHOA Endorsement is a Critical First Step Product Pricing is Important – Transportation Optimization MORE Important!!!
HHS Supply Service Center Satellite Warehouse Can a satellite warehouse support itself? • Most shipments now go Air Freight • Ocean freight is an appropriate response • What cost savings can be achieved? • Can these cost savings cover potential 3PL expenses? Variables to Address • Formulary Volumetrics and Velocity • 3PL Storage and Transaction Costs
HHS Supply Service Center POINTS OF CONTACT