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Discussion on e-CITIZEN MINISTRY OF DEVELOPMENT 21 November 2004

Discussion on e-CITIZEN MINISTRY OF DEVELOPMENT 21 November 2004. OBJECTIVE OF e-CITIZEN. “ TO IMPROVE THE DELIVERY OF GOVERNMENT SERVICES TO THE CITIZEN ”. TODAY’S DISCUSSION. Refine understanding of what is e-CITIZEN Examples of e-CITIZEN Technical Provisions Scope

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Discussion on e-CITIZEN MINISTRY OF DEVELOPMENT 21 November 2004

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  1. Discussion on e-CITIZEN MINISTRY OF DEVELOPMENT 21 November 2004

  2. OBJECTIVE OF e-CITIZEN “TO IMPROVE THE DELIVERY OF GOVERNMENT SERVICES TO THE CITIZEN”

  3. TODAY’S DISCUSSION Refine understanding of what is e-CITIZEN Examples of e-CITIZEN Technical Provisions Scope Steering Committee Consultancy Schedule Survey

  4. EXAMPLES OF e-CITIZEN Singapore http://www.ecitizen.gov.sg Mexico Hong Kong Canada United Kingdom

  5. WHAT IS e-CITIZEN? Citizen-Centric Web Portal Single point of 24/7 access to nation-wide Government electronic services Web-based extension to the Ministries’ e-Government projects

  6. WHAT e-CITIZEN IS NOT NOT Government information portal on Ministries’ structure, responsibilities, etc

  7. TECHNICAL PROVISIONS Integration of existing each Ministry’s on-line services Provision of hardware such as kiosks at public places accessible to citizen such as post office, airport, etc Provision of IT infrastructure at the government premises will be outsourced via each ministry’s e-Government projects eCITIZEN will not provide…?

  8. SCOPE Procedures and guidelines related to on-line services Dependent on on-line services (list obtained from EGSPEC-endorsed e-Government projects) Provision of IT infrastructure at the government premises will be outsourced via each ministry’s e-Government projects eCITIZEN will not provide…?

  9. NEXT STEP Establishment of Steering Committee Appointment of consultant for Requirement Study • Chairman – Permanent Secretary Ministry of Development • Members – CIO of Ministries • Secretariat – Research and Development Unit Ministry of Development

  10. PROJECT SCHEDULE

  11. SURVEY To find out: eeeeeeeee • Existing services or services planned to be provided on-line by Ministries • Status of each Ministry current initiatives in the provision of on-line services • Current IT infrastructure

  12. CONTACTS Please return survey forms by 28 November 2004 to eddie@mod.org.bn Contact Person: Maizan Bte Hj Hambali tel: 2383222 ext 308 / 315 email: maizan_hambali@mod.org.bn

  13. THANK YOU

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