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Tri-Borough Adult Social Care Services Customer Feedback Team

Tri-Borough Adult Social Care Services Customer Feedback Team. What we do;. Record and manage statutory complaints about adult social care services under the 2009 complaints regulations against the three LA’s (LBHF, RBKC, WCC)

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Tri-Borough Adult Social Care Services Customer Feedback Team

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  1. Tri-Borough Adult Social Care ServicesCustomer Feedback Team

  2. What we do; • Record and manage statutory complaints about adult social care services under the 2009 complaints regulations against the three LA’s (LBHF, RBKC, WCC) • Record and manage homecare complaints from service users and/or their representatives , that are made directly to the LA • Record compliments and feedback about all adult social care services

  3. How to contact us; The TB Customer Feedback Team comprises of; Nadia Husain, Nigel Whitham and Elaine Denny The Team is based at; 4th Floor, Glenthorne Road, Hammersmith, W6 OLJ Free phone O8OO 587 OO72 – 0207 361 2661 ASCCustomerfeedback@lbhf.gov.uk ASCCustomerfeedback@westminster.gov.uk HSSCustomercare@rbkc.gov.uk

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