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Empowering Workforce Development at Knowsley Associates: Innovative Training Solutions

Knowsley Associates, part of Knowsley Community College, provides flexible training programs tailored for industry and commerce across North West England. Established in 1990, our commitment to workforce development has evolved with time, offering courses in engineering, supervisory management, customer care, information technology, and health and safety. Our state-of-the-art facilities feature high-tech engineering workshops and corporate suites. We aim to equip individuals and organizations with essential skills for today’s competitive market.

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Empowering Workforce Development at Knowsley Associates: Innovative Training Solutions

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  1. Knowsley Associates

  2. Who we are • Business centre of Knowsley Community College • Flexible training • For industry • Commerce • Throughout North West CREATEL Feb - 2003

  3. History • 1990 – Business and Industrial Training Development Unit • 1993 - Knowsley Consultants • 1998 – Knowsley Associates CREATEL Feb - 2003

  4. Courses • Engineering Training Programmes • Supervisory Management • Customer Care • Information Technology • Health and Safety • Administration CREATEL Feb - 2003

  5. Engineering Programmes • £7 million redevelopment • High technology centre • Engineering workshops • Motor vehicle workshop • Construction workshops • Corporate suites CREATEL Feb - 2003

  6. Supervisory Management • Management Skills • Team Building • Communication Skills • Managing Health & Safety • Role of the Supervisor • Costing & Budgeting • Performance Management CREATEL Feb - 2003

  7. Customer Care • Handling Customer Complaints • Customer Service Reception Skills • Customer Communication Skills • Customer Services NVQ Levels CREATEL Feb - 2003

  8. Information Technology • Introduction to MicrosoftWindows • Microsoft Office • Authoring your own web pages • Creating a web site • Design, Build & Publish • Setting up an Intranet • E-learning CREATEL Feb - 2003

  9. Search Intranet CREATEL Feb - 2003

  10. Search Results CREATEL Feb - 2003

  11. Update Record CREATEL Feb - 2003

  12. E-learning CREATEL Feb - 2003

  13. Learner results CREATEL Feb - 2003

  14. New User CREATEL Feb - 2003

  15. Dreamweaver Coursebuilder CREATEL Feb - 2003

  16. Learning Extension CREATEL Feb - 2003

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