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Sales CRM Software – Overview

ITSWS Technologies is a Custom Sales CRM Software Development Company helping businesses optimize sales processes and build stronger customer relationship

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Sales CRM Software – Overview

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  1. Sales CRM Software – Overview Sales CRM Software (Customer Relationship Management) from ITSWS is a web- based, customizable platform designed to help businesses manage and optimize their sales processes, customer interactions, leads, and overall pipeline from a single unified interface. It focuses on automating sales tasks, enhancing visibility across teams, and improving conversion rates through analytics, automation and centralised data. Key Capabilities & Features Lead & Contact Management  Centralised database for all customer and lead information.  Tracks interactions, communication history, contact details and lead status. Sales Automation  Automates repetitive tasks like data entry, reminders, follow-ups, and scheduling.  Can send automated emails and notifications based on sales activity. Customisable Sales Processes

  2.  Drag-and-drop builder to create sales workflows without coding.  Flexible lead scoring, tagging, segmentation and territory/role-based views. Pipeline & Deal Management  Visual pipeline to track deal stages and progress.  Real-time updates to move deals easily through the lifecycle. Reporting & Analytics  360° performance reports, funnel analysis, conversion tracking and forecasting features.  Insights to identify bottlenecks and optimise sales strategy. Communication Tools  In-CRM calling, email and messaging.  Integrated scheduling for appointments and tasks. Quotation & Order Management  Tools to generate quotes, sales orders, attach price books and product catalogs.  Automates order conversion and invoicing. Document & Activity Tracking  Central library for all sales documents and records.  Logs all interactions for transparency and follow-up tracking. Mobile & Field Sales CRM  Mobile-ready interface to support field teams and call centers.  Additional tools for route planning, attendance and location-based lead assignment. Additional Tools  Real-time alerts and reminders.  Permissions and smart views to reduce clutter and improve productivity. Benefits for Business ✔ Centralises sales operations in one platform

  3. ✔ Reduces manual data entry and errors ✔ Shortens sales cycle through automation ✔ Improves team coordination and responsiveness ✔ Provides actionable insights to boost sales outcomes ✔ Supports personalized communication and engagement Why ITSWS Sales CRM?  Fully customisable to fit your unique business process.  Easy setup with dedicated support and account management.  Designed for simplicity and high adoption across teams.  Includes powerful sales performance management features. ITSWS Technologies is a Custom Sales CRM Software Development Company helping businesses optimize sales processes and build stronger customer relationship CONTACT US: MOBILE NO: +91 8459 780 634 EMAIL ID: hello@itsws.com

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