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Bryn Mawr Brew & Chew aims to create a casual, fun atmosphere for the community to gather and enjoy high-quality food and unique events. Offering a diverse menu featuring handcrafted coffees, teas, fresh juices, and various baked goods, we are committed to quality and sustainability. Our operational strategy focuses on customization, efficient supply chain management, and a dedication to total quality management. With abundant seating and an eclectic vibe, we encourage shared experiences among friends, families, and coworkers. Join us in creating memorable moments!
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Bryn Mawr Brew & Chew Presenters: Lori Jamolawicz, Tom O’Brien, Sonali Parikh, Ryan Rew 870 West Lancaster Ave. Bryn Mawr, PA 19010
Overview • Market Analysis • Core Competencies • Products and Services • Operations Strategy • Quality Management • Demand Management • Pricing
Mission Statement To provide the community with a casual and fun place to meet up by delivering the highest quality in food and events. Bryn Mawr Brew & Chew aims to encourage shared interests and experiences in the company of others.
Competitive Priorities • Differentiation • Coffee & Tea House • Evening Events • Unique • Quality • Eclectic Variety
Products & Services • Beverages • Coffees: Lattes, Espressos, Cappuccinos • Tea • Hot Chocolate • Fresh Orange Juice • Bakery Items • Pound Cakes • Muffins
Products & Services • Food Items • Paninis • Salads • Soups • Services • Bands • Room for Expansion
Operations Strategy • Assemble-to-Order • Coffee • Teas • Hot Chocolate • Make-to-Order • Paninis • Salads
Supplier Relationship • Location: Close Proximity • Lancaster Avenue • Main Line • Criteria • Fair Trade • Sustainable • Organic • Chosen Suppliers
Quality Management • Total Quality Management • Foundation: Fair trade, organic • Supplier certification • Organization • Lean Ordering System • Customization allows for supplier flexibility • Donating leftovers leaves no holding cost • Queue Management
Quality Control- Inputs • Food Provider Visits • Meet workers • Understand process • Concern for environment • Inspection
Quality Control- Inventory • Labelled with expiration date • Proper Storage • Airtight containers • Refrigerator • Glass display case • Trained Staff • Sanitation • Friendly and helpful
Contribution to TQM • Focus is customer • Involved employees • Use feedback
Our Suppliers • Goal is the least amount of suppliers with the most variety • The Lancaster Farm Fresh Cooperative • Produce, Meat, Dairy, Pantry Items • The Philly Fair Trade Roasters • Coffee, Tea • Main Line Bakery • Muffins, Breads, Cakes
Delivery Logistics • Lancaster Farm Fresh Cooperative • $100 Minimum
Delivery Logistics • Philly Fair Trade Roasters • 3 Business Days • Free Shipping on orders > $50 • Main Line Bakery • 3 Business Days • Free Shipping on orders > $75
The Weekly Order • Thursday: based on supplier capabilities • Shipping cost savings • FIFO policy
Single Period Model • Keeps an eye on spoilage • Seasonal items and varying demand • Review demand on a week-to-week basis makes us more agile
Expected Demand • Weekly Customers • At least 35% college students eat off campus weekly • Assumed market share of 8% • 385 Customers/Week
Expected Demand • Product Demand Breakdown • 100% customers will purchase a beverage • 40% bakery items: morning hours • 30% food items: lunch/evening hours
Fixed & Startup Costs • Kitchen Appliances • Storage Equipment • Counter-Top Equipment • Coffee Appliances • Technological Costs • Sound System • Employee Training • Marketing Expenses • Legal & Licensing Expenses • Insurance & Rent
Monthly Variable Costs • Coffee Inventory • Produce Inventory • Bakery Inventory • Supplies • Inspection & Spoilage Costs • Variable Holding Costs • Utilities
Thank You! Questions? Bryn Mawr Brew & Chew