Inland Marine Transportation System (IMTS)

1. IMTS Inland Marine Transportation System (IMTS) Update on IMTS for GICA 104th Annual Convention Jim Walker, HQUSACE Aug 13, 2009 BUILDINGSTRONG®

2. What Waterways are included in IMTS? Over12,000 Miles of waterways 241 Locks and Dams >60% of domestic waterborne tonnage

3. Why create the IMTS? • Improvements needed to meet the challenge of sustaining system reliability with aging infrastructure • Business Process Review (BPR) is sound business practice Dr. Larry Lang (left) talks to John Branson, Lockmaster during team visit to Lock 25 Industry Input from Tow Boat Captain: Clay Williams presents ideas to the team Ideas for Improvement were obtained from workforce and industry

4. Improvement Ideas Business Process Review (BPR) improvements ideas are grouped into three categories and twenty five BPR Topics Human Capital System Availability Operational Improvements • #1 asset for Corps Navigation • Example: Train and Certify Lock personnel • The #1 customer priority • Example: Scheduling Major Maintenance • Key to customer service • Examples: Standard Locking Procedures

5. Implementation Concept: proposed name U.S. Inland Marine Transportation System (IMTS) • Nationally recognized & in sync with other federal transportation agencies and the Committee on Marine Transportation System • Focuses on long-term stability • Indicates enhanced customer focus

6. Implementation Concept: Board of Directors • Critical requirement: be able to implement procedures (e.g. “Best Practices”) IMTS-wide • Concept: process and structure • Strengthen existing chain of command • Open process with input from industry and workforce on drafts IMTS Board Of Directors Working Group Action Teams Use Virtual Teams with existing personnel Include input from field experts and customers in drafts

7. Current Status of IMTS • First Executive board meeting in Nov 2008 • First Working Group Meeting Dec 2008 • Up and running: picked five BPR Improvement topics to start right away • Formed first action teams to get started • Committed to implement all improvements over the long-term Example of Action Team formed: BPR Improvement Topic #2, Share Corporate Knowledge of Preventive Maintenance & Repair

8. Communications Highest priority Newsletter, web site Worked with industry on distribution lists Conference briefings March Meeting Held industry input session Developed action items to follow up Example: new member from GIWW Strengthen outreach to industry Prioritized remaining Improvement topics Recent Actions of IMTS 1st Newsletter, Mar 20009 Industry Input Session, Mar 2009

9. Updates on BPR #1, #2 & #3 • BPR #1: Share Corporate Knowledge of Major Maintenance • Highly successful Locks Maintenance Workshop 2009 – award for Chad Linna • BPR #2: Share Corporate Knowledge of PM & Repair • Excellent knowledge capture at regional lockmaster meeting, on schedule to complete by 31 Oct 09 • BPR #3: Charter approved for Human Resource “Center of Standardization”, preparing to stand up Mike Ensch presents award to Chad Linna Locks Maintenance Workshop 2009

10. Updates on BPR #12, #13 and #16 • BPR #12: Completed. IMTS Booklet for Plant Acquisition • BPR #13: User Guide completed for Plant Replacement and Improvement Program (PRIP) • BPR #16 – 5: Nav Locks Condition Assessment. • Successful test held in July, on track to complete Oct Test at Lock 9 on Upper Miss

11. BPR#20 Standard Locking Procedures • Request by customers • Standardize procedures for locking a boat through (in areas that affect customers) • Six individual ideas that including hailing frequencies, handling courtesy lines, turning off engine when inside chambers, etc.)

12. BPR#20: Crew Change Policy • Progress Overview • Currently, Crew Change Policy varies by district • Goal: IMTS-wide policy • Draft policy developed by action team, reviewed by offices at HQ • First draft reviewed by industry in July and comments incorporated. Typical customer journey is through several districts Crew Change Policy

13. BPR#20 Standard Locking Procedures • Other Major Elements of BPR #20 • IMTS-wide Nav Notice #1 • Improve Nav Charts • Update Signage at Locks • Standard IMTS Uniforms • Improve Nav Charts • More consistency • Add key information • to aid customers Update Signage at Locks

14. Voted as the #1 priority for remaining improvement topics at March Meeting Action Team to be formed Key focus for action team: develop scope for this overall topic and the baseline Special emphasis on “Channel Availability Performance” BPR #9: NavLocks Channel Maintenance Note: Coastal Dredging is not included in IMTS Dredging by Hurley

15. BPR #16-1,3:Scheduling Major Maintenance • Started this calendar year in Lakes and Rivers Division • Will form action team to expand to other waterways in IMTS where applicable Major Maintenance work in Lakes and Rivers Division to sustain system availability

16. Benefits of the IMTS to Customers • Enhance system reliability and improve customer service • Integration across IMTS • More consistency across all waterways • Greater ability to implement “best practices” and ideas for improvements from workforce & industry System Reliability: Schedule Major Main. Customer Service: Standard Locking proc.

17. How can you participate? • How can Industry users participate? • Read IMTS newsletters or go to public IMTS web site to read about opportunities to provide input • Share your experiences and suggestions at listening sessions at meetings/help us identify meetings where sessions should be held • Read draft documents from action teams on proposed improvement ideas at IMTS web site and provide comments • Send ideas, suggestions, and comments to e-mail address IMTS@usace.army.mil

18. IMTS Questions?? Comments??? Operation & Maintenance Major Maintenance Projects Dredging Reminder - Send questions or comments on the IMTS by e-mail to E-mail address: IMTS@usace.army.mil IMTS Web site for Corps Navigation workforce, industry and public: http://operations.usace.army.mil/navigation BUILDINGSTRONG®