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e-Forum 2006 Forum Annuel de l’Administration Numérique Casablanca, Maroc, 21-22 Juin 2006

e-Forum 2006 Forum Annuel de l’Administration Numérique Casablanca, Maroc, 21-22 Juin 2006. Governance “with and of” ICTs: the need for new institutional designs. Gianluca Misuraca Managing Director, Executive Master in e-Governance, EPFL gianluca.misuraca@epfl.ch. Outlook.

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e-Forum 2006 Forum Annuel de l’Administration Numérique Casablanca, Maroc, 21-22 Juin 2006

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  1. e-Forum 2006 Forum Annuel de l’Administration Numérique Casablanca, Maroc, 21-22 Juin 2006 Governance “with and of” ICTs: the need for new institutional designs Gianluca Misuraca Managing Director, Executive Master in e-Governance, EPFL gianluca.misuraca@epfl.ch

  2. Outlook • Welcome to EPFL • EPFL’s e-Governance Perspective • Needs for new institutional designs • The e-Gov@EPFL learning journey…

  3. Welcome to EPFL!

  4. Mission Educate and train futurescientists,engineers and architects Conduct cutting-edge research Transfer knowledgeto create jobs

  5. Overview Campus EPFL : 55 ha Buildings : 365’000 m2 6’500 Students 240 Faculty members (FTE) 3200 Staff Federal budget 424 Mio CHF (2004) External funding 132 Mio CHF Total 556 Mio CHF = approx. 490 Mio USD

  6. Technology transfer@EPFL In an average year:… • 8 - 12 start-ups • 70 - 90 patent filings • 20 - 30 patents allowed • 30 - 100 license contracts

  7. The Learning Center

  8. EPFL’s Schools Management of technology (doctoral and postgraduate students) ENAC Architecture, Civil and Environmental Engineering SB Basic Sciences 2 % 22 % 23 % SV Life Sciences 2 %  = 6’500 23 % 28 % STI Engineering Sciences and Techniques I&C Computer and Communication Sciences Total number of students including graduate students, excl. CMS (1.12.2003)

  9. egov@EPFL.ch EPFL’s e-Governance perspective network innovation industry governance new institutional designs for a changing world

  10. The Changing World… Institutional Reconfiguration « Dynamic Tension » Globalisation Multi Level Multi Actor/Sector Public Sector Supranational Private Sector Civil Society State Transformation National Regional/Local Economic Pressure Organisational Change ICTs Multidimensional Impact

  11. ..the role of “e”… State Transformation Institutional Reconfiguration Supranational level Policy Making National level Multifunction of the State Regulation Public Sector Regional/Local level Service Delivery Private Sector Civil Society ICTs as a Factor of Transformation the “e” Organisational Transformation ICTs as a collective Problem Solving

  12. The e… perspective State Transformation ICTs are in continuous « Dynamic Tension » where the «key» is often considered JUST how the User/Customer is served and how ICTs can contribute to increase their satisfaction it is NOT enough.. Network Industries • Law & Order • Energy • Water • Health • Environment • Transportation • Post • TLCs & Media • e-Government

  13. Defining e-Government • Better and more efficient administration; • More effective inter-administration and government-business relations; • User-empowering servicing and more transparent access of citizens to policy-making decisions. New e-Challenges.. Policy Making Multifunction of the State Regulation e-Government Service Delivery Risk of «mirroring» & low cost-benefit impact Often a fashionable political solution to the Internet bubble!!!

  14. e-Government «maturity»?!? Will the messianic auspices be achieved in 2020?

  15. Open questions… • How ICTs will (or will not) contribute to redefining the practice of governance in the future? • How the emerging e-Gov benchmarking and measurement models will allow to ascertain the reality behind the figures (see e-Readiness, sophistication, contribution to GDP, etc)? • Why and how separate the ICTs4D or eG4D impacts from the numerous other developments and processes taking places at the same time in a specific targeted territorial area? • Or in other words: are we talking about the impact of ICTs on the economy and society at large or about different and overlapping Information Society phenomena?

  16. e-Governance as a «transactional space» ICTs and other Forces of Change State Transformation Institutional Reconfiguration Multiple Levels Multiple Actors/Sectors Private Sector Public Sector Governance Civil Society Organisational Boundary Blurring Organisational Transformation ICTs and other Forces of Change

  17. e-Governance: coping with the multi-dimensional nature of ICTs ICTs as Structural Effect transforming society ICTs as monitoring, productivity and communication Tools Governance «of» ICTs Governance «with» ICTs ICTs as Industrial Domain of their own Management of technology Policy-making

  18. Governance «with and of» ICTs Governments, Parliaments, Administrations Regulators • The e-Governance perspective • Collective problem-solving oriented • Open to learning, innovation & institutional reconfiguration • Empowerment, transparency, democracy Firms, Industry, Associations Citizens, Users, Associations Policy Making Regulation Service Delivery Multi-level, multi-sector, multi-actor • From “Change I Type” to “Change II Type”: • Change I: mere digital translation of existing services (ICT-driven); • Change II: e-Governance type of interactions and collective-problem solving negotiation = the art of reconfiguring processes, tasks, roles and if necessary, institutions.

  19. Emerging e-Governance Challenges On the Risk Management Side ICTs and other Forces of Change • Accessibility • Accountability • Participation • Transparency • Compliance • Security • Identity • Trust & reputation • Cross-boundaries State Transformation Multiple Levels Multiple Actors/Sectors Addressing e-Governance Challenges • Learning • Innovation • Creativity • Networking • Interoperability • Openess, • Shared-services, etc Organisational Transformation ICTs and other Forces of Change On the Opportunity Management Side

  20. Need for new e-Leaders… + Generic Skills Specialized Skills e-Governance Skills for New Institutional Design • Intermediation & Negotiation • Networking & resource-pooling • Cross-Sector Partnership-building • Innovation Management • Strategic Thinking and • Problem Solving Project/Program Management Performance Measurement Managing New Business Models/shared services Analysis and Implementation of complex ICT-based projects Managing Changes & facing multi-cultural settings Strategic Management & Evaluation Interfacing Multi-Stakeholder situations

  21. e-Leadership Capacities… • manage complex ICT-based projects and programs, and implement organizational changes to improve productivity and service quality • master technological infrastructure in both the public and the private sectors, with a particular focus on Internet Technologies’ governance and economics • design and enable institutional solutions with high-acceptability profile • foster innovation and knowledge for organizational learning, performance measurement, risk assessment and control, regulation and legal frameworks • anticipate changes, making-use of strategic intelligence, technological assessment and foresight state-of-the-art methodologies • cope with the upcoming decision and policy-making options that the next generations infrastructures will bring about • establish and lead specialized e-networks and e-communities • ensure sustainability of ICT-based projects and e-Governance initiatives, with a particular regard to ICTs for development and electronic participation • design and steer cross-sector partnerships, as well as managing the outsourcing of processes and the deployment of interfaces with the civil-society in a user-centric perspective; and • demonstrate EFFECTIVE leadership in actual innovative environments.

  22. From e-Government to e-Governance • e-Gov Policies & Strategies • e-Gov Key Features & Dynamic Tension • Network Industries Policy, Analysis & Management • Technology Assessment & Foresight In e-Gov Related Domains • Organizational & Institutional Change • ICTs for Democracy & Development Core Content Specialization Industries • Knowledge Management & Business Model Redesign • Education • Energy • Mobile Organization • Risk Management • Health • Tourism • Measuring & Assessing ICTs Impact • Transport • Innovation & Regulation Dynamics • Postal service • Security & Identity Management • Telecommunication The e-Gov learning journey A unique training program for current and future e-Leaders EPFL’s e-Governance Executive Master program (e-Gov) aims at providing current and future leaders of public, private and third sectors with the necessary professional skills so as to enable them to make optimal use of the ICTs when it comes to managing organizations, designing institutions, and crafting innovative and empowering governance mechanisms.

  23. Key Features • Adult education with diversified and participative pedagogy • One-year part-time (to allow Executive work) • 12-week residential (4 modules of 3 weeks each) • Distance learning expert coaching and mentoring • “Innovation Projects” (Action-Research) • Specialized worldwide First-class Network of experts • 4 One-Day “Open Event” on different e-Gov key issues • A total of 760 “contact” hours (60 ETCS); • EPFL Degree of Executive Master in e-Governance!

  24. Core Partners • e-Governance Academy, Tallin, Estonia • e-Governance Institute, Peking University, Beijing, China • Mc Gill University, CIPP, Montreal, Canada • Syracuse University, School of Information Studies, USA • Universitat Pompeu Fabra, Barcelona, Spain • Waseda University, Tokyo, Japan • School of Governance, Sungkyunkwan University, Seoul, Korea • Delft, University of Technology, The Netherlands • University of Tampere, Finland

  25. Other Partners • Other academic institutions; • Governmental Organizations and Agencies; • Industry & Private Sector Organizations; • Third Sector Organizations; • Foundations and associations; • Donors and International Organizations.

  26. x 4 3 2 1 Overall Structure Finishing end of August 2007 Starting: 4 sept. 2006 Innovation project focus period Master thesis eGov Master 2007/08 2006 2007 Oct 2-20, 2006 Jan 22 – Feb 9, 2007 May 7-25, 2007 July 2-22, 2007 Montreal, Ottawa Pre-term New York, Washington Lausanne Syracuse Barcelona Tallin Beijing, Hebei, Shanghai 1 Oct. 14, 2006 2 Feb 10, 2007 Seoul May 19, 2007 3 4 Open events Tokyo 4 July 21, 2007

  27. e-Gov 2006/07 UTa

  28. Get on board… • departing date is 4 September 2006!!! • Save the date: • 14 October 2006, “Open Event” on: “Shaping the Open World of tomorrow: identity management & security threats at regional & local level”, in partnership with Sun Microsystems, Liberty Alliance & others…

  29. Enjoy the journey! Info & Networking: gianluca.misuraca@epfl.ch http://egov.epfl.ch

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