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The Communication Process

The Communication Process. ~An interpersonal process of sending and receiving symbols with messages attached to them. Model of Communication. Miscommunication?. http://www.youtube.com/watch?v=Be6tunbRcs8. Key Elements of Communication Process.

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The Communication Process

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  1. The Communication Process ~An interpersonal process of sending and receiving symbols with messages attached to them

  2. Model of Communication

  3. Miscommunication? • http://www.youtube.com/watch?v=Be6tunbRcs8

  4. Key Elements of Communication Process • Sender: Responsible for encoding an intended message into meaningful symbols, both verbal and non-verbal • Communication Channel: Path of communication; written, spoken, non-verbal • Receiver: Decodes perceived meaning • Meaning: Interpret message • Feedback: reverses the process & conveys response back to sender

  5. Types of NoiseBarriers to communication exist at every stage. They are considered NOISE (or interference), and can sometimes lead to miscommunication

  6. Barriers to Communication (=NOISE) • Semantic problems • Absence of feedback • Improper channels • Physical distractions • Cultural differences

  7. Other Barriers to Communication: • Inappropriate language • Improper timing • Poor communication skills • High Tech problems • Low motivation and interest • Defensive communication • Preconceived ideas

  8. Barriers Continued… • Insufficient non-verbal behaviour • Communication overload • Inappropriate source • Lack of empathy

  9. Communication Comic

  10. Cultural Misunderstandings…. • http://www.youtube.com/watch?v=fNSaxqEmsPs

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