Residential Community Owners Association, Inc.

1. Residential Community Owners Association, Inc.

2. Welcome & Call to Order • DAN TARPEY, President

3. Order of Business • Agenda will be followed • Q&A Cards will be used during open forum

4. IntroductionsRoyal Oaks, RCOA Team • Board of Directors • Committee Chairpersons • PMG Management Team • Dora Parker, President and CEO • David Orr, Executive Vice President • Douglas Byrd, Community Manager • Tara Ae, Assistant Manager • Cheryl Tate, Community Administrator • Lee Griffin, Administrative Assistant • Security, ISSC • Lafayette Stephens, Quality Assurance Manager • Captain Dante Scott, Director

5. Introductions Royal Oaks RCOA Team - Continued • Security, HPD • Lt. Shawn Aziz, Westchase • George Shaw, HPD Coordinator • Jonathan H. Clark, Partner, Hoover Slovacek • David Hanna, Royal Disposal • Landscaping • John Vandenberg, Silversand • Mel Reist, Silversand • Cheryl Langford, Color Specialists • Larry Miller, Gateworks • Kelley Diebner, Elite Concrete & Curbing • Jonathan Morin, JP Morin & Assoc. (Lighting)

6. Special Guest Introductions • Richard Nguyen, Councilman, District F City of Houston • Dr. John Hansen, ALIEF ISD Trustee, • H.D. Chambers, Superintendent ALIEF ISD

7. 2013 Accomplishments • Complete upgrade of all landscape lighting to LED • Camera upgrades at all gates and monitoring station in guardhouse • Major guardhouse renovation • New planned maintenance program for community: • HVAC, Lighting, Janitorial, Street Cleaner • New ID program for contractors & housekeepers • Enhanced efforts to enforce compliance

8. 2014 Objectives • Audit perimeter brick wall for required repairs & long term planned maintenance • Add pedestrian passage & walkway next to Bistro/Montmarte gate • Complete new reserve study. (Last full study 2008) • Evaluate current condition of Facility • Assess adequacy of reserve funds • Provide planned maintenance programs and long term funding program

9. Alief ISD Preparing Every Student

10. Alief ISD • 46,400 Students • 24 Elementary Schools • 6 Intermediate Schools (5th/6th Grade) • 6 Middle Schools (7th/8th Grade) • 3 High Schools (Comprehensive) • 2 High Schools (Schools of Choice) • 2 High Schools (Alternative Disciplinary Schools) • 1 Night High School • 1 Language Acquisition High School (LINC H.S.) • 1 Self-Paced Recovery High School (SOAR H.S. ) • 6,250 Employees • 3,300 Teachers • 2,950 Support (paras, maintenance, bus drivers, nutrition, administration)

11. Alief ISD • State Assessments (STAAR) – Met Standard with (All grade and content levels) Distinctions • Almost 60% of Alief ISD graduates enroll in higher education after high school graduation • 29 programs of dual-credit courses with Houston Community College • 8 pre-advanced placement programs and 33 advanced placement programs (41 total College Board AP programs) • 9 Honors programs for the Arts (music, art, etc.)

12. Alief ISD • Twelve sequences of Career and Technology courses that lead to certification, license, or both (Culinary Arts, Auto Mechanics, Microsoft, Cisco, HVAC, Welding, Electrical, Plumbing, etc.) • Kerr High School – school of choice for self-paced, college-based approach – 800 students • Alief Early College High School – adjacent to Houston Community College – 425 students…65% of graduates earn Associate Degree before receiving high school diploma

13. Alief ISD • Dual-Language Program – kindergarten-6th grade students – are taught two languages • Elementary Gifted Program (AIM) • Alief Career Center Academy (under construction; partnership with HCC) • Graduation plan options and flexibility

14. Graduation Plans All plans require a solid Foundation and lead to a bright future I n f i n i t e p o t e n t i a l t o w a r d s c o l l e g e a n d / o r c a r e e r g o a l s ! Arts & Humanities Business & Industry Public Services STEM Multidisciplinary 1 advanced math credit, 1 advanced science credit, and 2 add’l. elective credits Requires Algebra II Requires distinguished level of achievement Foundational Graduation Plan 4 Credits in English, 3 credits in math, 3 credits in science, 3 credits in social studies, 2 credits in LOTE 1 credit in fines arts, 1 credit in PE, 5 credits in electives Alief ISD

15. Alief ISD

16. Alief ISDFinances • Budget - $450 million • Tax Rate - $1.29 per $100 valuation • Second lowest in Houston area • Been reduced 5 cents in last 5 years • Multiple international, national, and state awards for transparency, management, efficiency • Teacher/Staff Salaries/Benefits • 85-87% of total budget • Highest teacher salaries in area • Best benefit package in Greater Houston

17. Budget Highlights: 2013-14 Tax Rate Trend 5 cent rate reduction over last 3 years

18. Budget Highlights: 2013-14 Tax Rate Comparison

19. Alief ISD Competition/Choice

20. Approval of Minutes • Upon a motion duly made and seconded, the minutes for the last Annual Meeting on April 2, 2013 (Subsequently reconvened) will be adopted.

21. Determination of Quorum

22. Election of Directors • Introduction of Candidates: • Susan Parish (Incumbent) • Jerry Ballard • Hector Sandoval • Jennifer Dao • Nominations for Write Ins • Candidate Statements • Appointment of election supervisor • Collection of ballots

23. Financial Overview

24. Financial Overview * • Annual Assessment was unchanged $3,295. • Assessment Delinquency Rate is 3.5%** • Total Reserve Balance is $476,817 • 2014 Budget available on website • 2014 Reserve Study to be available on website * As of 3-17-14 ** Balances of $1,000 or more

25. 2014 Budget (%)$2,942,425

26. Website

27. www.rorcoa.com

30. Committee Reports

31. Deed Restriction Committee Ralph Tamper, Chairperson • Jay Crossno • Ron Stier • Ramon Ecung • Kersi Engineer • Philip Moncrief • Ralph Clinard Board Liaison: Susan Parish

32. Deed Restriction Committee • Common Violations • Exterior lighting • Deferred maintenance • Landscaping • Failure to obtain architectural approvals • Prohibited items in view • Speeding and parking violations • Holiday decorations--unseasonal

33. Current Enforcement Procedure • 10 day cure letters and 30 day cure letters • EZ tag suspensions and/or fines if not cured after 30 days • Hearing/Board Action • Mediation or Legal Action

34. Landscaping

35. Landscape Committee • Connie Smith, Outgoing Chairperson • Carolyn Van Dyke, Incoming Chairperson • Ann Clayton, Nancy Corkill, Mary Ann Emerson, Pat Stier, Karen Shewbart, Laura Ragsdale, • Linda Romans & Fini Loureiro • *** • Board Liaison: Susan Parish • **** • Mel Reist, Silversand Services • Cheryl Langford, Color Specialists

36. Landscape Committee Tasks • Inspect Properties for compliance. • Committee members are assigned to areas • Selection of Yard of the Month winners and runners-up • Approve seasonal color installations and design • Review/approve staff and landscape company recommendations for repairs, redesign, enhancements and tree maintenance

37. Home Modifications

38. Modifications Committee • David Dorn, Chairperson • Jennifer Arriaga • Lesa Clark • Dave Magdanz • Jim Neel • May Sani • **** • Board Liaison: Ronnie Miranda

39. Communications

40. Communications Committee • Neeraj Seth, Chairperson • Adrienne Robison • Doris Nantz • Susan Nelsen • Marilyn Swick • Sheila Curlee

41. Upcoming Activities • National Night Out • First week in October • New Residents Reception • Fall 2014 (One recently held on March 19, 2014) • Block Captain Coordinators • Sheila Curlee and Adrienne Robison • Joint Committee Meetings • Fall 2014 (One was Recently held on March 14, 2014) • Newsletter: Merged with Royal Oaks Living Nov 2012 • Bulletin: royaloakstx.nextdoor.com

42. SECURITY COMMITTEE • Jim Wallace, Chairperson • Tim Brown • Lon Edwards • Phil Finnerman • Al Rapp • Mike Davitt • John Hatcher • Les Van Dyke, Board Liaison

43. Security: 2013 Enhancements • Adjusted off-duty HPD patrol hours & stakeout procedures • Reduced size of berms in common areas along perimeter • Enhanced Lighting in Selected Areas (still ongoing) • Install deterrent plants in selected areas (ongoing) • Selective tree trimming (ongoing) • Remove scalable objects away from wall (ongoing) • HPD and Security continually adjust patrols and assignments to adapt for anticipated risks

44. Security: 2014 Objectives • Consider expanding contractor decal program • Consider preferred guest decal program • Upgrading security cameras all gates (90% complete) • LED upgrade of landscape lighting (Phase II in progress) • Install EZ tag reader at Main Gate (Completed) • Complete Main Gate House upgrades (80% Completed) • Bid out security audit – last full audit 2008 (Bids being reviewed) *** Emergency Number: 713-584-9456 ***

45. Crime Statistics • 200920102011201220132014 • Burglaries* 8 2 15 17 0 2 • Auto Burglaries** 5 1 23 12 2 1 • Property Theft* 1 2 5 3 1 0 • * HPD Reported Crimes • ** HPD & RORCOA Security Records

46. Security Tips • Lieutenant Shawn Aziz • ***** • HPD Coordinator George Shaw • ***** • Lafayette Stephens, ISSC Security • ***** • Captain Dante Scott

47. Committees: Volunteers Needed Security – Jim Wallace jim@wallacehalpin.com Deed Restrictions – Ralph Tamper ralphtamper@aol.com Landscape – Carolyn Van Dyke cjvdk1@yahoo.com Communications – Neeraj Seth seth@compansol.com New Construction/Modifications – David Dorn ddorn@westin-homes.com ***** Block Captains Adrienne Robison – adrsor@yahoo.com Sheila Curlee - curleesheila@gmail.com

48. SPECIAL RECOGNITIONS • Dan Tarpey • Connie Smith

49. Door Prizes and Drawing

50. Open Forum