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ISDN PRIMARY SERVICE PRODUCT OVERVIEW

ISDN PRIMARY SERVICE PRODUCT OVERVIEW. ISDN PRI - Definition ISDN PRI – Local Access and Transport ISDN PRI – Features ISDN PRI - Applications ISDN PRI - Local Pricing Plans FOR INTERNAL USE ONLY. ISDN Primary Service Definition.

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ISDN PRIMARY SERVICE PRODUCT OVERVIEW

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  1. ISDN PRIMARY SERVICE PRODUCT OVERVIEW ISDN PRI - Definition ISDN PRI – Local Access and Transport ISDN PRI – Features ISDN PRI - Applications ISDN PRI - Local Pricing Plans FOR INTERNAL USE ONLY

  2. ISDN Primary Service Definition ISDN PRI – Local, often considered an “enhanced T1”, provides a high-speed, intelligent connection to the Verizon Business network. ISDN PRI - Local is a digital access technology that supports simultaneous voice and digital data calls over an industry standard primary rate interface T-1. A PRI is comprised of 23 B “Bearer” channels plus one D “data” channel. Each one of these channels provides full clear 64 Kbps capacity, enabling a total transmission speed of up to 1.544 Mbps.

  3. ISDN Primary Local Access Methods & Transport Options Verizon Business offers customers a variety of access methods to customize their ISDN PRI - Local service. PRI service consists of the PRI port and PRI DS1 facility. Frequently, the PRI port and PRI DS1 facility are bundled together. PRI service can be provided as a PRI port only option. The local loop transport can be a variety of high-speed access loops. The alternate higher capacity services must meet DS1 specifications. A DS1 Special Access Line provided to the serving wire center at which the customer obtains ISDN PRI Service will be transmitted with B8ZS Clear Channel Capability per Technical Reference Publication GR-342, Issue 1. Customers may choose one of the following local loop transport options: • ISDN PRI DS1 facility/Digital transport facility, local distribution channel • DS3 • SONET services such as DSR

  4. ISDN Primary Service Features • Calling Party Number (With & Without Name) • Calling Party Default Directory Number • Circuit Switched Data • Circuit Switched Voice • Dedicated B Channel Configuration • Two “B” Channel Transfer • Redirecting Number • 23B+D Channel Arrangement • 23B+ Back-up D Channel Arrangement • 24 B Channel Arrangement

  5. ISDN Primary Service Applications • Customers requiring reliable exchange access and greater utilization of their facilities. • New Voice over IP PBXs that provide local exchange access and access to the IP network for on network calls. • Call centers and telemarketers. • Telecommuters and remote offices requiring high-speed connectivity to the corporate LAN. • Large businesses with a Private Branch Exchange (PBX) • Remote Local Area Network (LAN) access, LAN-to-LAN communication applications • Videoconferencing applications • Voice over IP PBX applications • Telecommunications businesses with the following needs: • Ability to provide faster, more reliable service to customers • Upgradeable technology • Faster call set-up time • Advanced calling features • State-of-the-art technology • Remote/LAN access • Dynamic allocation of calls/flexible calling for incoming/outgoing • Calling Line ID(with or without name)

  6. ISDN PRIMARY RATE SERVICE ISDN PRI Local Pricing Plans

  7. Core Voice Products Packaging • Whether large or small, Verizon Business can create a solution that’s right for your customer. With a broad range of solutions and pricing options, the right combination of solutions exist to address the Customers’ Business Goals

  8. Core Voice Pricing Decision Chart Increased Commitment Greater Customer Value Increased Discounts

  9. ISDN Primary ServiceAgenda • ISDN Primary Rate Service Pricing Options • Standard Tariff Pricing • Volume & Term Tariff Pricing • Term & Volume Package II • Matrix Pricing • ISDN Primary Service W/ Usage Pricing Options • PRI w/ Corporate Rewards • PRI Plus 10K & 20K • PRI Virtual Flat Rate • Matrix Pricing w/ Corporate Rewards

  10. ISDN Primary Rate ServicePricing Options

  11. Standard PRI Tariff Pricing • Offered for Month to Month requests only • Minimal Customer Commitment • This is only quoted in states without term and volume, (T&V), and for month to month contracts. • Month to Month offers are charged NRCs • Minimal or NO term liability agreements, (TLA), (Several states have a 12 month minimum service period.) • NRCs DO apply for month to month agreements. Target Market – Customer with short term requirement w/o commitments.

  12. Standard Tariff Pricing Example fVZ East (WV.) Rate Element Rate PRI Interface Arrangement (Port) $650.00 PRI Access Facility (DS1, LDC, DTF, etc.) $150.00 DID Trunks $546.25 (23 "B" Channels * $23.75) Total Monthly Recurring $1,346.25 Caller ID w/ Name $150.00 Non Recurring $1,500.00 WV Summary Per PRI • Standard Tariff Rate = $1346.25 • Volume & Term Rate = • PRI w/ Corporate Rewards Rate = • PRI Virtual Flat Rate = • Matrix Rate = • Matrix Rate w/ Corporate Rewards =

  13. PRI Tariff Volume & Term Pricing • Available for customers willing to purchase PRIs for a 2 or 3 year term. • Various Packages to choose from • Package 1 = 1 to 10 PRIs • Package 2 = 11 to 20 PRI • Package 3 = 21 + PRIs • The longer the term and greater the quantity, the lower the rate. • No NRCs for PRI components. Target Market – Customer willing to commit to a term w/o a usage commitment.

  14. Volume & Term Pricing - ExamplePackage 2 – 3 Year Term T & V PRI Pricing Example (3 Year - 15 PRIs) East (WV.) Rate Element Rate PRI Interface Arrangement (Port) $270 PRI Access Facility (DS1, LDC, DTF, etc.) $145 DID Trunks $95 Total Monthly Recurring $510 Caller ID w/ Name $60 • WV • Summary Per PRI • Standard Tariff Rate = $1346.25 • Volume & Term Rate = $ 510.00 • PRI Virtual Flat Rate = • Matrix Rate = • Matrix Rate w/ Corporate Rewards =

  15. PRI Tariff Term & Volume Package II • Available to customers requesting a 1, 2 or 3 year term agreement for ISDN Primary Service bundle . The bundle includes: • WV, the bundle includes the ISDN PRI Port, Standard Calling Line ID and the DID Trunk Package. • Special local loop (DS1 High Capacity Facility / DTF / LDC) bundle pricing. Target Market – Simplified pricing for PRI service bundles with standard rates across the region.

  16. PRI Term & Volume Package II Pricing Example

  17. PRI Matrix Pricing – New & Resign • Available for New PRIs and PRI Tariff Contract Re-signs (ICB Resigns in the final 3 months of the contract only). • Requires a “2” PRI minimum. • 12 month to 60 month contracts available. • Very Aggressive Discounts. • Multiple options available (Growth, Business Downturn, Up-front payments, Flexible TLAs). • No Non Recurring Costs, (NRCs), for PRI Components. • Uses the ICB process (State Commission must be notified or presented with a formal filing package, depending on the State.) Target Market – New/Win-back and Resign opportunities when the customer has a minimum 2 PRIs and is not looking to commit usage.

  18. Matrix Pricing - Example East Matrix Pricing Example WV Usage SUMMARYPer PRI30K MOUs • Standard Tariff Rate = $1346.25 • Volume & Term Rate = $510.00 • PRI w/ Corporate Rewards Rate = • PRI Virtual Flat Rate = • Matrix Rate = $453.04 • Matrix Rate w/ Corporate Rewards

  19. ISDN Primary Rate Service with UsagePricing Options

  20. PRI with Corporate Rewards • Multiple Usage Tiers. • Two or Three year terms available. (1 year term available w/ a $48 credit per PRI.) • The greater the usage and the longer the term, the lower the PRI rate. Usage rates are also discounted as usage increases. • No NRCs for PRI components (2 & 3 Year only). • No TLA for PRIs discounted under the 2 & 3 year Corporate Rewards plan, provided Usage Levels are maintained. Target Market – Customers willing to commit to a term for PRIs with a minimum usage level, per account, can achieve greater discounts as the usage increases.

  21. PRI w/ Corporate Rewards – Pricing Example East MRC Usage Standard Tariff Rate = $1046.25 • Volume & Term Rate = $ 510.00 • PRI w/ Corporate Rewards Rate = $460.00 $660.00 • PRI Virtual Flat Rate = • Matrix Rate = $453.04 • Matrix Rate w/ Corporate Rewards =

  22. PRI Plus 10 & 20K • PRI Package with Usage Tiers (10,000 and 20,000 MOUs). • Two or Three year terms available. The greater the usage and the longer the term, the lower the PRI rate. Usage rates are also discounted as usage increases. • No NRCs for PRI components • Includes Standard Calling Line ID • Includes DID Trunks Target Market – Customers looking for a fixed / bundled rate for ISDN PRI service that includes usage to meet their requirements. These are typically Small Business customers or customers with minimal usage requirements.

  23. PRI Plus 10K

  24. PRI Plus 20K

  25. PRI Virtual Flat Rate • Target Market is the customer requesting FLAT Rate usage on PRI. • Offers Discounted PRI packaged w/ Virtual Flat Rate Usage. • A minimum of 2 PRIs required. • Allotment of MOUs per PRI, per month w/ an annual true up, if necessary (MOUs are tailored to your customer’s actual usage). • Monthly minutes of usage, (MOUs), allotment designed to meet the Customer’s needs. • Provides predictable Telecom expenses. • Uses the ICB process (State Commission must be notified or presented with a formal filing package, depending on the State.) • Other Virtual Flat Rate PRIs are available using the ICB process for very competitive rates. Target Market – Customer willing to commit to a term for PRIs w/ a predictable usage component. PRI VFR competes w/ Flat Rated PRIs.

  26. Virtual Flat Rate - PRI Options • Options Available for Virtual Flat Rate PRI • Standard • Your business selects one type of access line under VFR. The usage is averaged among like lines on all the locations within a state. • Enhanced • Allows non-VFR lines to benefit from the minutes allotted to VFR lines. Potential to get rid of all usage charges, no matter which line has the usage threshold. • Only VZB offers this option. • VFR Flat Rate Option (New!!) • Gives your business the opportunity to convert their VFR into a true flat rate. • At the time of contract signing, you can select an option that will allow the VFR to become a true flat rate on the first anniversary date of the contract. • If you have not exceeded the VFR threshold for the first year, the service will convert to a flat rate for the remainder of the contract. • After the first year your will no longer be subject to the overage charge.

  27. PRI Virtual Flat Rate – Pricing Example Customer Criteria • 15 PRIs • 40 MOUs – Per PRI, Per Month • 3 year Agreement • WV (Rates below are NOT to be used for official Quotes) East MRC Usage Standard Tariff Rate = $1046.25 • Volume & Term Rate = $510.00 • PRI w/ Corporate Rewards Rate = $460.00 $660.00 • PRI Virtual Rate (including 40K MOUs) = $820.00 $0.00 • Matrix Rate = $453.04 • Matrix Rate w/ Corporate Rewards =

  28. PRI Matrix Pricing w/ Corporate Rewards • Provides additional discounts and customer value when PRIs are combined with Corporate Rewards and priced out using the Matrix Pricing Tool. • Multiple options available (Growth, Business Downturn, Up-front payments, Flexible TLAs). • Discounted usage rates based on the specific usage tier under Corporate Rewards. • No NRCs for PRI Components. • Uses the ICB process (State Commission must be notified or presented with a formal filing package, depending on the State.) Target Market – New / Win-back and Resign opportunities when the customer has a minimum 2 PRIs and is willing to commit to Corporate Rewards.

  29. Matrix Pricing w/ Corporate Rewards – Pricing Example East Pricing Example fVZ East MRC Usage SUMMARYPer PRI30K MOUs • Standard Tariff Rate = $1046.25 • Volume & Term Rate = $510.00 • PRI w/ Corporate Rewards Rate = $460.00 $660.00 • PRI Virtual Flat Rate = $820.00 $0.00 • Matrix Rate = $453.04 • Matrix Rate w/ Corporate Rewards = $375.87

  30. Multi – State PRI Summary • A simplified PRI rate when the customer is a multiple-state customer in both the ILEC states. The pricing is tiered based on volume • The options are: • ILEC - 35 to 59 PRIs or 60+ PRIs • Two types of PRI plans will be sold in each footprint • Flat Rate voice fGTE locations or Virtual Flat PRIs (northeast ILEC states) 20,000 minute of usage (MOU) local usage • PRI with measured or message units • The access will be: • ISDN PRI - Local with PRI DS1 facility • PRI port only

  31. Multi – State PRI Pricing

  32. PRI Matrix Pricing w/ 100 Percent TLA Pricing Example • Matrix Workbook • 3 year agreement • 15 PRIs East MRC Usage w/ SUMMARYPer PRI30K MOUs • Standard Tariff Rate = $1046.25 • Volume & Term Rate = $510.00 • PRI w/ Corporate Rewards Rate = $460.00 $660 • PRI VFR Rate = $820.00 • Matrix Rate = $243.84 • Matrix Rate w/ Corporate Rewards = $221.69 $660 Target Market – Extremely competitive opportunities where the absolute lowest PRI rate is required. As TLA increases, the rate decreases. Provides very competitive rates for PRI only and PRI combined with Corporate Rewards.

  33. What is Best for My Customer? • Standard Tariff Pricing – Target Market – Customer with short term requirement w/o commitments. • Tariff Volume & Term Pricing - Target Market – Customer willing to commit to a term w/o a usage commitment. • PRI w/ Corporate Rewards - Target Market – Customer willing to commit to a term for PRIs with minimum usage levels, per ACCOUNT, can achieve greater discounts. • PRI Plus 10K and 20K - Target Market - Customers looking for a fixed / bundled rate for ISDN PRI service that includes usage to meet their requirements. These are typically Small Business customers or customers with minimal usage requirements.. • Matrix Pricing – New & Resigns - Target Market – New / Win-back and Resign opportunities when the customer has a minimum 2 PRIs and is not looking to commit usage. • Matrix Pricing w/ Corporate Rewards - Target Market – New / Win-back and Resign opportunities when the customer has a minimum 2 PRIs and is willing to commit to Corporate Rewards. • Provides all of the value of Matrix Pricing and Corporate Rewards with the added benefit of Customer Specific Pricing (CSP) for the customer’s usage. Multiple options available (Growth, Business Downturn, Up-front payments, Flexible TLAs). • Matrix Pricing w/ Increased TLA - Target Market – Extremely competitive opportunities where the absolute lowest PRI rate is required. As TLA increases, the rate decreases. Provides very competitive rates for PRI only and PRI combined with Corporate Rewards. • Multi-State PRI Pricing – Target Market – New and win back customers with locations in 2 + jurisdictions. The program requires a minimum 35 PRIs in ILEC territories.

  34. Core Voice Pricing Decision Chart Increased Commitment Greater Customer Value Increased Discounts

  35. ISDN PRI – Local – Pricing Tool

  36. PRI Contacts • Product Management • Bill Reilly (302) 576-5352 • Janie Pierce (972) 718-3440 • For more information see inSite: • http://esginsite.verizon.com/salesguides/isdn_pri/index.asp

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