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“ A little knowledge that acts is worth infinitely more than much knowledge that is idle.” Kahlil Gibran (1883-1931). The Knowledge Management Cycle. Knowledge and knowledge sources are identified and located Knowledge is translated into explicit form
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“ A little knowledge that acts is worth infinitely more than much knowledge that is idle.” Kahlil Gibran (1883-1931)
The Knowledge Management Cycle • Knowledge and knowledge sources are identified and located • Knowledge is translated into explicit form • Networks, practices and incentives are instituted • Knowledge is field tested • Know-how is transferred to organisational knowledge repository • Becomes part of “corporate memory.”
Knowledge Management Cycle Four major approaches Meyer and Zack, 1996 Bukowitz and Williams, 2000 McElroy, 2003 Wiig, 1993 Dalkir, Kimiz (2205) Knowledge Management in Theory and Practice, Elsevier, Butterworth Heinemann, pp25-76
Dalkir selected these as the four major approaches because they meet the following criteria - • They are implemented and validated in real world settings • They are comprehensive with respect to the different types of steps found in KM literature • They include detailed descriptions of the KM processes involved in each step.
Dalkir proposes an Integrated KM Cycle Three major stages : - • Knowledge capture and/or creation • Knowledge sharing and dissemination • Knowledge acquisition and application
Dalkir’s Integrated Knowledge Management Cycle Dalkir, Kamiz (2005) Knowledge Management in Theory and Practice Elsevier Butterworth Heinemann