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Software Innovation Course - Presentation. 3/05-2012. Motivation and background. DISIMIT project: 10 Municipalities, 2 consultant companies, 2 SME’s Theme 1 – From cost to value creation Business cases Benefits management. Benefits Management.
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Motivation and background DISIMIT project: • 10 Municipalities, 2 consultant companies, 2 SME’s • Theme 1 – From cost to value creation • Business cases • Benefits management
Benefits Management Figure adapted from Ward and Daniel, Delivering Value from IS/IT investment 5. Lack of alignment of IS/IT and business strategy 4. Inability to set IS/IT priorities 2. Poorbenefitsidentification and planning 3. Inappropriateinvestment decisions 1. Lack of provenbenefitsrealized
Benefits Management Figure adaptet from Ward and Daniel, Delivering Value from IS/IT investment Strategic planning Programme and projectportfolio Benefits Management Change management methods Investment appraisal Systems developmentmethodology Risk management techniques Project management methodology
Benefits Management Stages in Benefits Management: • Identifying and structuring the benefits. • Planning benefits realization. • Executing the benefits plan. • Reviewing and evaluating the results. • Establishing potential for further benefits.
Boundary Spanning • Across knowledge cultural boundaries. • Across physical/organizational boundaries. • Boundary spanning through objects. • Boundary spanning through people.
SD in the Municipalities • Hugely varied size of projects • Hard to manage knowledge silos • ”Easy” projects running out (need innovation)
Innovation Csikszentmihalyi’s systems model of creativity
Innovation User driven innovation process strategy • Driven to innovation because of work needs • Retains complex domain knowledge • Knowledge that may be difficult to transfer
Research proposal User driven innovation for IT initiatives in Municipalities Rationale: Innovation is needed One project framing fits user driven Complex domain knowledge
Research proposal Literature: User-driven innovation in the future applications lab Holmquist, L. E. (2004) Shifting innovation to users via toolkits Von Hippel, E. & Katz R.
Research proposal Explorative study Data: Case study in a Municipality (interview) Analysis: Qualitative inductive coding on how user innovation might be conducted Contribution: Descriptive/explanatory on user innovation in Municipalities Further research: Prescriptive model/process for user innovation